Quick Facts About Sam 'n' Ben's
Sam 'n' Ben's place has received mostly positive feedback in the comments above, highlighting its strengths in terms of service, food quality, and ambiance. However, there are also a few weaknesses mentioned, such as minor issues with the food and cleanliness. In this analysis, we will explore these strengths and weaknesses in detail.
One of the major strengths of Sam 'n' Ben's place is its excellent service and friendly staff. Multiple comments mention the great service, which indicates a consistent aspect of the restaurant. Friendly staff create a welcoming atmosphere, making customers feel comfortable and valued. This is an important strength as good service can greatly enhance the overall dining experience. Customers are likely to return to a place where they feel well looked after.
Another strength is the delicious food at Sam 'n' Ben's place. Multiple comments rave about the quality of the food, noting that it is tasty and excellent. The positive feedback suggests that the restaurant consistently provides high-quality dishes. The flexibility to accommodate special requests, such as alterations to the food order, is also mentioned as a strength. This is particularly important for customers with dietary restrictions or preferences. By catering to individual needs, Sam 'n' Ben's place shows a commitment to customer satisfaction.
The portion sizes are also highlighted as a strength in one of the comments. Generous portions can be appealing to customers, as they feel they are getting good value for their money. This can also contribute to customer satisfaction and repeat business.
Another strength that emerges from the comments is the positive overall experience at Sam 'n' Ben's place. Customers recommend the restaurant to others, indicating that they had a great time and enjoyed the food and service. This positive word-of-mouth can attract new customers and contribute to the restaurant's success.
However, there are a few weaknesses mentioned in the comments as well. One customer notes that the beef in the Sunday lunch was slightly overcooked for their liking. While they still found it delicious, overcooking the beef can affect the texture and tenderness of the meat. Consistency in cooking is important to ensure customer satisfaction.
Another comment mentions that the table was not very clean upon arrival and there was only one set of cutlery for a table of two. This suggests a lapse in attention to detail and cleanliness by the staff. Cleanliness is an essential aspect of any dining experience and can greatly affect the overall impression of a restaurant.
The choice to serve small cans of diet coke, which are perceived as expensive by one customer, is another weakness. Offering smaller, expensive options for soft drinks may not be well-received by some customers who expect a better value for their money.
Overall, Sam 'n' Ben's place possesses several strengths, including excellent service, delicious food, accommodating special requests, generous portion sizes, and positive customer experiences. However, there are a few weaknesses, including the minor issues with food preparation, cleanliness, and expensive drink options. By focusing on addressing these weaknesses, Sam 'n' Ben's place can further enhance the dining experience and ensure customer satisfaction.
Best TL Reviews
Really great service and friendly staff with lovely food. I'm a very picky eater and asked for several alterations with my food order, no bun with the burger for example. There was absolutely no problem with the substitutions I requested and the food was really delicious. The portions were great too and sadly I didn't have enough room for dessert. Highly recommended, I shall definitely return.
Lovely Sunday lunch, only £9.50. Beef was slightly over cooked for my liking but delicious all the same.
Excellent food! Great service
Fabulous Christmas day lunch today. The beef was fantastic.
Well worth a visit if you like your food!
Food was lovely ,my partner had booked a table when we arrived table was not very clean and only 1 set of cutlery when there were 2 of us dining, was surprised that you served small cans of diet coke which are quite expensive for whatvthey are
Excellent food and service would highly recommended ????
Always a pleasure to visit - great music, tasty food, good selection of drinks and really friendly staff.
A great place for meeting friends, taking the family for a meal and just enjoying a night out.
Booked a short notice table for 9...unknown area to us..was getting married following day,, so close to the venue...beautiful food..everyone enjoyed.. staff were so helpful when my son was having a meltdown..showing us the garden..and remaining calm whilst he was having a tantrum on the floor..usually I'd just straight away leave some where..because I'm worried about other people..we managed to have a beautiful meal without further tantrums..thank you all. Deffo travel up again for food.
Place Pictures
Sam 'n' Ben's Info
Amenities
Service options
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Outdoor seating
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No-contact delivery
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Great tea selection
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Live music
Accessibility
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Wheelchair-accessible entrance
Offerings
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Alcohol
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Cocktails
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Coffee
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Food
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Healthy options
Dining options
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Dinner
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Catering
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Dessert
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Outside food allowed
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Seating
Amenities
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Bar on site
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Good for kids
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High chairs
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Toilets
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Wi-Fi
Atmosphere
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Casual
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Cosy
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Romantic
Crowd
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Family friendly
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | Closed |
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| Tuesday | Closed |
| Wednesday | 05:30 AM - 09:00 PM |
| Thursday | 05:30 AM - 09:00 PM |
| Friday | 02:00 AM - 10:00 PM |
| Saturday | 02:00 AM - 10:00 PM |
| Sunday | 12:30 PM - 09:00 PM |
How to go there
Location
Places