Sung Gardens

+44 141 776 0996

12, Dental Surgery, Millerneuk Shoping Centre, Millersneuk Rd, Lenzie, Kirkintilloch, Glasgow G66 5JD United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Sung Gardens

Sung Gardens is a Chinese takeaway that has received a mix of positive and negative comments. In order to analyze its strengths and weaknesses, we will consider each aspect mentioned in the comments.

Starting with the strengths, one customer mentions that the food is of good quality, rating it 4 out of 5. They specifically mention that the chicken was tender and the chicken balls were hot and crispy. This indicates that Sung Gardens is able to consistently deliver tasty and well-prepared dishes. Another customer also commends the portion sizes, stating that there was an abundance of food and they couldn't finish it all. This suggests that Sung Gardens offers value for money, making it a cost-effective option for customers. Additionally, there were positive remarks about the customer service provided by the staff, with one customer mentioning the professionalism and pleasant experience they had with the guy at the front desk. Another customer mentions that the owner is friendly and accommodating, further emphasizing the positive customer service experience.

Moving on to the weaknesses, one customer expresses dissatisfaction with the customer service, stating that they are still waiting for a refund and that the call handler did not accept it. This suggests a potential issue with how Sung Gardens handles customer complaints and refunds. Another customer states that they would never order again or recommend Sung Gardens due to overcooked food and sarcastic customer service. This comment highlights a potential inconsistency in food quality and negative interactions between staff and customers. It should be noted, however, that this comment is an isolated negative experience among several positive ones.

In terms of delivery and time, one customer mentions that the food was delivered fast, indicating that Sung Gardens has efficient delivery service. Another customer comments that it took them 20 minutes to pick up their order, which suggests that Sung Gardens strives to provide quick service to their customers.

Regarding the presentation of the food, one comment mentions that the customer was able to see pictures, but no specific details are given. This implies that the presentation may not be a noteworthy strength or weakness of Sung Gardens, as it is neither positively nor negatively mentioned.

In conclusion, Sung Gardens has several strengths including good quality food, generous portion sizes, value for money, and positive customer service experiences. However, there are also weaknesses identified such as potential inconsistencies in food quality, customer service issues, and delays in issuing refunds. It is important for Sung Gardens to address these weaknesses in order to maintain and improve their overall reputation.

Best TL Reviews

• Order Pictured -

Salt and chilli chicken balls

Chicken with green peppers and black bean sauce with fried rice.

• Time - 20 mins to pick it up.

• Presentation - see pics.

• Quality - 4/5 - good quality. The chicken was tender and the chicken balls were hot and crispy. The sauce wasn't too watery and tasted great.

• Quantity - 5/5 - there was loads, I couldn't finish it all. I used a spoon lol

• Value for money - great value. There was 4 of us and both ordered the same thing. Came to about £40 for 3 mains and a starter.

• Additional - hats off to the professionalism and customer service by the guy on the front desk at the takeaway. Always a pleasure.

I'm still waiting on a refund, on both items I ordered. Customer service is not as would expect. The call handler would accept the refund.

Never would order and never recommend due to the over cooked food and sarcastic customer service entrance

First visit, would definitely be back curry was brilliant and salt an chilli chicken was great too

The Food is lovely the only Chinese I chose to eat from , the staff are very friendly and accommodating especially the owner

Brilliant Chinese food love the warm welcome from sam highly recommended

Fantastic very well priced takeaway. We had broken down in lenzie for nearly 2 hours desperate for some food and it was amazing, huge delicious portions! Highly recommend the combination satay

Fast delivery, reasonable prices, exceptionally friendly staff, the food was AMAZING and they made me a mixed dish that wasn’t on the menu so 10/10 for service as well. Definitely now my go-to Chinese in the area.

Excellent takeaway. Very fast, great prices and the food is amazing. The whole family and my friends all use the Sung Garden, even those that have moved away from the area. Worth the drive!