Sarahs Bakery

+44 1709 579060

102 Church St, Swinton, Mexborough S64 8DQ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Sarahs Bakery

Sarah's Bakery place has both strengths and weaknesses based on the comments provided.

Starting with the strengths, it is evident that the bakery has a reputation for delicious and fresh food. One customer states that the food they tried was "wow" and "delicious." Another customer mentions that the bread cakes and sausage rolls are loved. A comment complimenting the "excellent food and sandwiches" further strengthens the positive perception of the bakery's food offerings. These positive comments indicate that the bakery excels in providing tasty and high-quality food.

Several customers also mention the great service provided by the staff. One customer gives an A++++ rating for the service, mentioning that it is highly recommended. Another customer describes the staff as "great" and appreciates the friendly service they received. These comments suggest that the bakery has staff members who are attentive, accommodating, and provide a positive customer experience.

In terms of weaknesses, there are a few areas that need improvement. One recurring complaint is related to the customer service. A customer mentions that they had a bad experience with customer service in the past and decided to give it another try, but unfortunately encountered the same issue again. The specific complaint is about a staff member who was not friendly, did not smile, and was brusk when answering a query about the price of an item. This suggests that the bakery has inconsistency in the attitude and behavior of its staff members, which can negatively impact the overall customer experience.

Another significant weakness highlighted in the comments is related to hygiene. One customer expresses concern about a staff member handling their food after using a mop and without washing their hands. This resulted in the customer discarding the sausage roll upon reaching home. This incident raises questions about proper food handling and hygiene practices at the bakery, which can be a major turn-off for customers and potentially impact their trust in the establishment.

Another complaint mentions that the food trays were scattered all over the shop, making it difficult for customers to enter. Additionally, the comment describes the staff as unprofessional, without providing specific details. While this comment does not give much insight into the exact issues, it indicates that there may be inconsistencies in maintaining a clean and organized shop environment, as well as professionalism among the staff.

Additionally, one customer mentions that the roast beef sandwich was "a little scanty," suggesting that there may be inconsistencies in portion sizes, which can affect the overall satisfaction of customers.

In conclusion, Sarah's Bakery place has strengths in terms of its delicious and fresh food offerings, as well as commendable customer service according to some comments. However, there are notable weaknesses related to inconsistent customer service, hygiene concerns, potential lack of professionalism, and inconsistencies in portion sizes. Addressing these weaknesses can help improve the overall customer experience and ensure that the bakery continues to thrive.

Best TL Reviews

Haven’t been here in over a year due to bad customer service last time so thought I’d try again. Unfortunately the same girl did it again. No smile, not friendly and quite brusk when I asked how much the pack of 3 scones were. , when I came in the shop she was mopping the floors she then decided to help the other young girl who was nice by putting my sausage roll in a bag using her hands after using the mop and not washing her hands. Sausage roll went straight in bin when I got home . Doubtful I will return

First time going .heard a lot about it but braved it woooooooow delicious. Fresh as fresh can be A++++ great service highly recommended but don't take my word go try it ????

Usually quite good, this morning food trays were all over making it difficult to get into shop and the staff were just unprofessional. Disappointed tbh.

Roast beef sandwich was a little scanty

Super Breakfast and lunchtime butties. Great staff.

Love there bread cakes and sausage rolls

Excellent food and sandwiches, would highly recommend.

Had the most beautiful ham salad sandwich today ( even though I make a mean one myself lol ) would highly recommend, so fresh & tasty everything about it was beaut...just wish I'd ordered 2 xx