Shawarma Place

+44 191 340 5193

8-18 Gallowgate, Newcastle upon Tyne NE1 4SP United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Shawarma Place

Shawarma Place has received mostly positive feedback from customers, highlighting its strengths in terms of food quality, cleanliness, value for money, and customer service. However, there are also some weaknesses mentioned, such as long waiting times and limited healthy options.

One of the major strengths of Shawarma Place, as mentioned by multiple customers, is the quality and taste of the food. Customers have praised the wraps and kebabs for being tasty, flavorful, and made from fresh ingredients. The use of fresh dough and cooking in the oven is also appreciated by customers, as it enhances the overall taste and quality of the food.

Another strength of Shawarma Place is its excellent value for money. Customers have mentioned that the prices are reasonable, and some even specifically mentioned the student special as being a particularly good deal. The portion sizes are also highlighted as being generous, providing good value for the price paid.

The cleanliness of the place is another positive aspect mentioned by customers. Several comments indicate that they found the restaurant to be clean, which is important for ensuring a pleasant dining experience. This cleanliness likely contributes to the positive overall impression of the place.

Customer service is also praised by reviewers. Comments mention the staff as being lovely, efficient, friendly, and accommodating. The fact that nothing was too much trouble and that the staff were A1 (a British slang term meaning "excellent") suggests that the staff goes above and beyond to provide a positive and enjoyable experience for customers.

The availability of seating space is mentioned as a strength of Shawarma Place. This is important for customers who prefer to dine in rather than takeout. Having enough seating space allows customers to comfortably enjoy their meals and spend time with friends and family.

However, there are a few weaknesses mentioned by customers that Shawarma Place should take note of. One notable weakness is the long waiting times for orders. The customer who mentioned waiting for 1 hour and 30 minutes for starters before leaving a disappointing restaurant indicates that wait times can be an issue. This suggests that Shawarma Place should work on improving their efficiency to avoid long waiting times and ensure a better dining experience for customers.

Another weakness mentioned is the limited healthy options. One customer mentioned wishing that rice was available instead of chips for a healthier choice. While the affordability and flavor of the food are appreciated, having healthier options on the menu would cater to a wider range of customers and address their dietary preferences or restrictions.

In conclusion, Shawarma Place has several strengths that contribute to its positive reputation, including good food quality, reasonable prices, cleanliness, excellent customer service, and ample seating space. However, it should address weaknesses such as long waiting times and limited healthy options to further enhance the dining experience and satisfy a wider range of customer preferences. By addressing these weaknesses, Shawarma Place can continue to attract customers and maintain its positive reputation.

Best TL Reviews

Had lunch here earlier with my wife. First time we have tried this place and food was very nice and the place was very clean. Staff were lovely and very good value for money. Will definitely come again!

Very tasty wraps and excellent value. Student special particularly

Definitely recommend this place, fresh salad out, you can see them making the wrap from fresh dough and cooking it in the oven. Chicken kebab was really nice and had plenty of flavour. Really good price too and very quick. Card payment if you spend over £5. Plenty of space to sit down and eat too

Absolutely amazing food and the only place I would go

Excellent food, kids love it. Decent price, nice staff, huge portions.

Lamb shawarma, chips and a drink for £4.50 can't go wrong! Amazing value for food!

Wished they'd did rice instead of chips for a healthier option.

Great place to hangout with friends and family. Food is nice and price is satisfactory as well.

After waiting 1 hour 30 minutes from ordering and there being no sign of our starters…we left a particularly disappointing restaurant and headed here for a takeaway instead.

The place was clean, the food excellent and the staff were efficient and friendly. Nothing was too much trouble. It was genuinely fab.

I wished we’d come straight here and saved ourselves the time and disappointment.

Thanks to the staff for being A1 ✅✅