Shisha Cafe

+44 116 292 0343

30 Belgrave Rd, Leicester LE4 5AS United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Shisha Cafe

Shisha Cafe has several strengths that make it a great place to hang out with friends and family. Firstly, its location is highlighted as nice and peaceful, making it easy to get to and find parking. This is a crucial factor in attracting customers, as ease of access can greatly influence their decision to visit the cafe. Additionally, the comment mentions that there is never a real wait to get seating, indicating that the cafe is able to accommodate customers efficiently.

The quality of the coffee, snacks, and desserts is generally good, as mentioned by multiple comments. This is an important strength because it ensures customer satisfaction and encourages repeat visits. Moreover, the variety of teas, milkshakes, and desserts offered is described as great, which can appeal to a wide range of preferences and tastes. The ability to mix shisha flavors to meet customer needs is also highlighted, indicating a willingness to customize and provide a personalized experience.

The staff and owners of Shisha Cafe are consistently praised for being friendly, attentive, and welcoming. This is an essential strength as it contributes to creating a positive and enjoyable atmosphere for customers. The comment mentioning a business meeting at the cafe emphasizes the excellent service and nice atmosphere, which further supports this strength. Customer service plays a crucial role in customer satisfaction and can significantly impact their overall experience.

The atmosphere and decor of Shisha Cafe are highly regarded by customers. The cozy Moroccan-style decor is specifically mentioned and is appreciated for its warmth. Moreover, the presence of heaters is highlighted, which further adds to the comfort of customers. Additionally, the fact that the cafe does not have loud music and instead has sports playing is mentioned as a positive aspect by one commenter. Providing a pleasant and relaxing environment is important in attracting and retaining customers.

In terms of weaknesses, one comment mentions being asked to buy two shishas instead of one for a group of four. Although this incident only happened once, it can be seen as a negative aspect for customers who are not big smokers. This inconsistency in service could potentially affect customer satisfaction and loyalty.

Another comment mentions that the quality of the shisha at Shisha Cafe has varied over the years, sometimes being good and sometimes poor. While the overall experiences of the commenter have been positive, the inconsistency in quality could be seen as a weakness. Consistency is vital in maintaining customer satisfaction and loyalty, so it is important for the cafe to address this issue.

It is worth mentioning that one comment explicitly states that their experience is based on visits made until 2016, and they cannot comment on the cafe's recent performance. This lack of recent feedback may be seen as a weakness, as it does not provide a current and updated perspective on the strengths and weaknesses of Shisha Cafe.

Overall, Shisha Cafe has several strengths, including a great location, good coffee and snacks, friendly staff, and a cozy atmosphere. However, it also faces weaknesses such as inconsistencies in service and shisha quality. Addressing these weaknesses can help enhance the overall customer experience and ensure continued success for the cafe.

Best TL Reviews

A great place to hang out with friends and family. It is in a nice peaceful location so it is easy to get to and find parking. There is never a real wait to get seating. The coffee, snacks and desserts are good but it would be better if they could serve hot food.

Docking a star due to being asked to buy 2 shisha's when there were 4 of us, even though we were buying food and drinks and it wasn't very busy. We're not big smokers so it didn't make sense, but it only happened once.

Shisha Cafe is decent. Flavour range is good. However, the quality has varied over the years. Sometimes good, sometimes poor. Overall my experiences have been more towards the positive end of the spectrum (although I have not been since 2016 so cannot comment on its more recent performance).

Edit (30/03/2019): decor has improved and service is decent. Overall a more improved experience.

Me and my partner frequent Shisha cafe and keep coming back to this brilliant place. The staff and owners are great and they make you feel really welcome..

The decor is a very cosy morrocan style with heaters to keep you warm whilst you’re there. 10/10

Very nice setting, environment, no loud music and had the sports on which I like. Desserts were good and sofas were spaced out well. Service was good too.

Really lovely place. Fab decor. Friendly attentive staff. Lamb we had was to die for best ever. Highly recommended.

Perfect sheesha ,amazing customer service and humble gesture ????????????????????

Amazing place has a great variety of tea's, milkshakes and loads of desserts.

The shisha selcetion is amazing they can mix any flavor you want and also fond a flavor to meet your needs.

Highly recommend this place to anyone who comes .

Just had a business meeting at this place and it was best services and nice atmosphere , the shisha was very good will definitely visit again..cafe with friendly staff and clean. An amazing place to go to and take friends and family to the Shisha cafe for a nice time. Prices are very good and competitive !! 5 stars without any doubt !!