Quick Facts About Shorty's Barber Shop
Shorty's Barber Shop has received a mix of positive and negative comments, allowing us to evaluate its strengths and weaknesses. It is essential to analyze these comments to gain a comprehensive understanding of the establishment's reputation and customer experience.
One significant strength mentioned by multiple reviewers is the exceptional skill and quality of the haircuts provided by the barbers at Shorty's Barber Shop. Customers appreciate the professionalism and attention to detail, commending them for doing an excellent job on their hair and beard. This positive feedback indicates that Shorty's Barber Shop has experienced and talented barbers who are capable of delivering satisfying results. The mention of the barbers being artists and the best in the country enhances their credibility and reputation, suggesting that they possess a high level of expertise.
The welcoming nature of Roo, one of the barbers, is another strength noted by a customer. Being welcoming and creating a friendly atmosphere can have a positive impact on customer satisfaction and loyalty. It shows that the staff values their customers and aims to provide a comfortable experience for them.
Shorty, the proprietor of the shop, is known for managing appointments excellently, according to a satisfied customer. This indicates that the shop has an organized system in place, which is beneficial for customers who prefer to have a scheduled time slot. The fact that Shorty's Barber Shop operates by appointments may also imply that they value their customers' time and want to provide a more efficient and time-conscious experience, further enhancing their professionalism.
However, some reviewers have mentioned weaknesses that could potentially impact the overall perception of Shorty's Barber Shop. One customer shared their disappointment when the barbers argued about who would cut their son's hair. This incident indicates a lack of professionalism and raises concerns about the reliability of the barbers to provide consistent service. This negative experience ultimately led the customer to take their business elsewhere, highlighting the potential loss of revenue that can result from unprofessional behavior.
Another weakness mentioned is the extended wait time. Although the positive feedback regarding the quality of the haircuts indicates that the wait may be worth it, it is crucial to consider the potential negative impact this may have on customer satisfaction. Waiting for several hours, as one reviewer experienced, can be frustrating and inconvenient, particularly for customers with time constraints or those who have brought their children. Shorty's Barber Shop should consider optimizing their scheduling system or implementing measures to ensure efficient service delivery to address this weakness.
Another reviewer expressed dissatisfaction with the unfriendly and unprofessional behavior of the staff. This negative encounter suggests a lack of customer service training and highlights the importance of fostering a welcoming and courteous environment for customers. Rude behavior and not paying attention to customer preferences can lead to a decline in customer satisfaction and possibly deter potential customers from visiting the establishment.
Furthermore, one customer had a negative experience with their haircut, stating that the barber cut their mustache and sideburns without warning or consent, resulting in an unsatisfactory outcome. This incident reflects a lack of communication and attention to detail on the part of the barber. It is crucial for barbers to communicate effectively with their clients to understand their desired haircut and avoid any unwanted surprises. Such incidents can significantly impact customer trust and satisfaction, leading to the loss of repeat business.
In conclusion, Shorty's Barber Shop possesses strengths such as skilled barbers, the welcoming nature of some staff members, and an organized appointment system. These aspects contribute to positive customer experiences, indicating that the establishment has the potential to provide high-quality haircuts. However, weaknesses such as unprofessional behavior, lengthy wait times, and poor communication with customers can have adverse effects on the shop's reputation and customer satisfaction. Addressing these weaknesses will be vital for Shorty's Barber Shop to ensure consistent and positive customer experiences.
Best TL Reviews
I've been coming here for many years. They always do a great job on my hair and beard.
Met Roo, he has amazing skill and is very welcoming. I appreciate his work and efforts
Took my son there to get his hair cut they was Arguing back and forth who would cut his hair. Like none of them wanted to do so we just went somewhere else but so unprofessional.
They are artist, the best in the country. I would put them up against any other shop. They will transform you and I challenge any Veterans to see if I am telling the truth. If you are Mexican than support the business, we all need to do that and remember that when your cut is perfect women can't help themselves. So check it out and you will see that I am right
Got my boyfriend a haircut here and was extremely impressed. He took was so efficient and didn't rush and really took his time which made it feel like he actually cares and takes his job seriously. He also trimmed up my boyfriend's beard and was very precise and efficient. And it was super affordable. Definitely coming here next time the man needs to get cleaned up. Great experience
Shorty goes by appointments only make sure you make an appointment. Excellent Barber never disappointed when he cuts my grandson's hair
If you have plenty of time to sit and wait while barbers take their sweet time then this place is for you. Took my brother there at around 3ish and he was out from there at almost 7pm. He liked the haircut but the wait was horrible. Do not take your kids there for they talk very unprofessional.
Terrible cut, soon as I came in the guy got on the phone before I can really explain the details of how I want my haircut. Very unfriendly staff and unprofessional, the guy ended up cutting my mustache and sideburns out of nowhere. He didnt ask or give no warning that he was about to. I walked in there to fix up one side of my fade and I walked out of there with a crooked mustache and messed up sideburns looking worse than before.
Shorty's Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 11:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:30 AM - 06:00 PM |
| Wednesday | 10:30 AM - 06:00 PM |
| Thursday | 10:30 AM - 06:00 PM |
| Friday | 09:00 AM - 06:30 PM |
| Saturday | 11:00 AM - 05:00 PM |
| Sunday | 10:00 AM - 03:00 PM |
How to go there
Location
Places
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15. Lee Nails