Quick Facts About Sonar Bangla Tandoori
Sonar Bangla Tandoori place has received a mix of positive and negative comments, which can be used to assess its strengths and weaknesses.
Starting with the strengths, the first comment praises the food as "scrumptious and plentiful." This indicates that the restaurant excels in the quality and quantity of its dishes, which is a key aspect of any dining experience. Compliments to the chef and the kitchen further highlight the skill and expertise behind the culinary offerings.
Additionally, the front staff are described as "knowledgeable and friendly," suggesting that the restaurant places a strong emphasis on customer service. This is further supported by another comment that praises the "great customer services" and highlights the owner's passion and knowledge of the menu. Friendly staff and a beautiful decor also contribute to creating a welcoming atmosphere.
The availability of parking is mentioned as a positive aspect, particularly since it is considered rare. This can be seen as a convenience for customers, as it eliminates the hassle of finding parking spaces in busy areas. The restaurant's ability to provide parking can be seen as a strength that enhances the overall dining experience.
Moving on to the weaknesses, one customer describes the restaurant as "very unwelcoming" with "not good service." This comment suggests that the restaurant may have inconsistencies in providing a positive customer experience. It is important to note that experiences can vary, and this particular comment highlights a negative encounter.
Another negative comment mentions a negative experience when the customer spent £150 and was asked to leave because the staff wanted to close. This indicates a potential issue with customer satisfaction, as the customer felt treated unfairly despite spending a significant amount of money. Such incidents can negatively impact the reputation of the restaurant.
In terms of service, one comment mentions a previous visit where the service was disappointing. However, the customer's faith in the restaurant was restored during a subsequent visit, indicating that the restaurant may have addressed the issue and improved its service.
Another negative comment mentions a long wait time for a takeaway order, which suggests inefficiencies in the restaurant's operations. Delayed or slow service can lead to customer dissatisfaction and may need to be addressed to improve the overall experience.
Overall, the strengths of Sonar Bangla Tandoori place can be attributed to its scrumptious and plentiful food, knowledgeable and friendly staff, beautiful decor, and the availability of parking. On the other hand, its weaknesses include inconsistencies in customer service, negative experiences related to closing time, previous disappointment with service, and delays in takeaway orders. By addressing these weaknesses and building upon its strengths, Sonar Bangla Tandoori place can further enhance its reputation and provide a positive dining experience to its customers.
Best TL Reviews
What a diamond find. The food was scrumptious and plentiful, compliments to the chef and his kitchen. The front staff are knowledgeable and friendly.
There is also parking to be found, which to be fair, is a rare.
Thank you for a very special evening.
Beautiful restaurant with great customer services. The owner is extremely passionate and knowledgeable of his menu. Friendly staff and beautiful decor. Must try the tikka biryani and chicken chat!! Highly recommended.
Not at all impressed with this place. Found very unwelcoming, not good service and after spending £150, they wanted to kick me out because they wanted to go home.
Good service, nice chilled vibe, & yummy food, cooked well
All of us have been using this restaurant for years. They are willing to change dishes to cater for all taste buds, quick to suggest a traditional dish, and excellent with their service standards. The food is very very good, and a number of well known celebs/sports stars come here, even when they aren't staying local. One bad take away does not warrant putting others off an excellent Indian (Bangladeshi to be precise) restaurant. Our children have started to use this restaurant as their go-to now!
It is an age since I last dined here as I was disappointed with the service we had on our last visit. This visit restored my faith in the restaurant again and I had an enjoyable meal and the food was delicious.
One of the best indians ive had. The chicken tikka masala is to die. Would definitely recommend to anyone looking for an indian. The manager Hasan also was very welcoming and took great care of me and my family.
So far we have waited 1 hour and 50 mins. We have called and it is on the way. We live a 5 min drive away. Never again.
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