Spice Of India

+44 20 8304 9936

26 Pickford Ln, Bexleyheath DA7 4QW United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Spice Of India

Spice Of India has received a mix of positive and negative comments, highlighting both its strengths and weaknesses. In this analysis, we will explore these comments to provide an objective assessment of the restaurant.

Starting with the strengths, several comments highlight the quality of the food. One customer mentioned that the Sag aloo was amazing, while others mentioned that the food was excellent and tasty. This indicates that Spice Of India is able to deliver flavorful and enjoyable dishes. Furthermore, one customer mentioned that the starters were very good, which suggests that they offer a wide variety of appetizers to choose from.

The menu was also praised as being good by one commenter. This indicates that Spice Of India provides a diverse range of options for customers to choose from. Having a varied menu can attract a wider customer base, as it caters to different tastes and dietary restrictions.

The staff at Spice Of India were also praised in some comments. One customer mentioned that they were nice and friendly, while another had a positive experience with staff engaging with their 2-year-old. Good customer service is important in creating a positive dining experience and can make customers feel welcome and valued.

Furthermore, the atmosphere of the restaurant was mentioned as being good. This suggests that Spice Of India provides a pleasant environment for customers to dine in. Having a clean facility is also crucial for maintaining hygiene standards, and this was specifically mentioned as a positive aspect of the restaurant.

Moving on to the weaknesses, one recurring issue mentioned by customers is the late delivery of their orders. While some customers could tolerate late deliveries because the food was good, others expressed frustration at the increased waiting time. Delivering food promptly is essential for customer satisfaction and should be prioritized to avoid negative experiences.

Additionally, one customer mentioned that their order arrived cold, with stale popadoms and dry onion bhajis. This indicates a lack of attention to food quality and presentation during the delivery process. Ensuring that food is properly packaged and remains fresh until it reaches the customer is crucial to maintaining the restaurant's reputation.

Another weakness mentioned is the rudeness of the delivery driver. One customer was berated by the driver for ordering late, causing them to feel surprised and offended. This type of behavior reflects poorly on the restaurant and can leave a lasting negative impression on customers. It is important for the restaurant to address any issues with their delivery personnel and ensure they provide professional and courteous service.

Lastly, one customer mentioned an unsatisfactory dining experience at the restaurant itself. They described feeling awful and disappointed by rude staff. This negative encounter with staff can greatly impact a customer's overall experience and may deter them from returning or recommending the restaurant to others. Training staff to provide friendly and attentive service is crucial for creating a positive dining atmosphere.

In summary, Spice Of India has strengths such as quality food, a good menu, friendly staff, and a pleasant atmosphere. However, weaknesses include late deliveries, issues with food quality during delivery, rude delivery drivers, and negative dining experiences with staff. Improving these areas can help the restaurant maintain a positive reputation and attract more satisfied customers.

Best TL Reviews

Ordered a delivery. Sag aloo was amazing and the rest of the order was nice, can't complain about the quality of the food. However as soon as I opened the door the delivery driver, who seemed to be closely affiliated to the restaurant immediately began to berate me for ordering too late, I was surprised by how rude he was. My suggestion to the restaurant would be to decline orders if it's past when they choose to operate.

Good menu. Nice staff and food was excellent.

Only negative is I was made to wait for 40 minutes to collect my order. But to be fair, it was Xmas eve and they were fully booked...

Service and quality of food good, quite reasonably priced, recommended for a casual meal

I’ve had a few deliveries from here, and it’s always late, but I could live with that because the food had been good. However, this time it was so late. It was meant to arrive between 5.35 & 5.55 but didn’t turn up until 6.20! It was cold, the popadoms were stale and the onion bhaji’s were rock hard and dry. Never again will I be ordering from here

Fabulous food as always. Such friendly staff and great service. We went with our 2 year old and the staff made a point of saying hello to him and talking to him when we ordered.

Good atmosphere, clean facilities. Tarka Dhal too dry and Jalfrezi not fresh enough, but still tasty. Starters were very good.

We went here yesterday as we order from here at home but thought we would go and sit in to eat well I will never be going back here or ordering again from them very bloody rude made us feel awful infront of everyone disappointed there food wasn't nice this time when you get s**t staff it let's it all down that's without letting under age people drink