Spice Of Orient

+44 1246 557266

290 Chatsworth Rd, Chesterfield S40 2BY United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Spice Of Orient

Spice Of Orient has received both positive and negative feedback from its customers. In this analysis, we will evaluate the strengths and weaknesses of the restaurant based on the comments provided.

Starting with the strengths, one customer mentioned that the food from Spice Of Orient was delicious and that they had no issues with their order. They praised the portion size and service, stating that they would definitely order again in the future. This positive comment suggests that Spice Of Orient has the ability to consistently deliver tasty food and provide good customer service.

Another strength highlighted by a different customer is the friendliness of the staff. They mentioned that the person at the front counter was nice, indicating that the employees at Spice Of Orient are helpful and welcoming. Friendly staff can enhance the overall dining experience and contribute to customer satisfaction.

Furthermore, a customer mentioned that they have been using Spice Of Orient for many years and have never had a problem with the food or the service. They specifically recommended the box specials, praising them for their great value and generous portion sizes. This demonstrates that Spice Of Orient has built a loyal customer base over the years, which is a positive reflection of their food quality and consistency.

On the other hand, there are some weaknesses that need to be addressed by Spice Of Orient. One customer complained about their recent takeaway experience, stating that the food was awful. The lack of sauce, dryness, and absence of flavor in the food were major disappointments. Additionally, the customer mentioned that the chips tasted like they had been sitting for hours, were dry and bland, and lacked potato. This comment indicates that there may be inconsistencies in the food preparation process and quality control at Spice Of Orient.

Another weakness mentioned by a customer is the poor service experienced during a visit to the restaurant. They ordered the food by phone and were advised of a 40-minute wait. However, upon arriving at Spice Of Orient, they found a long queue and witnessed other customers waiting for over an hour. The staff appeared more interested in answering the phone than helping the customers waiting in the queue. This lack of attention and communication can lead to frustration among customers and reflects poorly on the restaurant's management and organization.

Furthermore, a customer expressed disappointment with the quality of the chicken and mushrooms, describing them as watery and flavorless. They also mentioned that the waiting area inside the restaurant was dirty. This highlights the importance of maintaining cleanliness and ensuring the quality of ingredients at Spice Of Orient.

Lastly, a long-term customer expressed their dissatisfaction with the declining quality of the food over time. They placed a £60 order that turned out to be so poor in quality that they had to throw it away. This negative experience indicates that there may be inconsistencies in the food preparation and quality standards at Spice Of Orient.

In conclusion, Spice Of Orient has several strengths, including delicious food, good portion sizes, friendly staff, and loyal customers. However, there are also weaknesses that need to be addressed, such as inconsistencies in food quality, poor customer service, lack of attention to customers waiting in queues, and declining food quality over time. Addressing these weaknesses will be crucial for the restaurant to maintain and improve its reputation and customer satisfaction.

Best TL Reviews

I came to visit my family. We ordered takeaway. The food was delicious. No issue; good portion and good service. Will definitely order again when I get back.

Had a take away from here tonight, was awful. No sauce, very dry and no flavour. Chips tasted like they had been sat there hours, again dry and bland, hardly any potato in them. Disappointed in my first time using this take away.

Awful service today . Ordered food by telephone. Was advised 40 minute wait. Fine. Its the weekend. Arrived to collect the food to find a massive queue. Peeps still waiting for their food after more than an hour. Staff more interested in answering the phone than placating customers who had been waiting over an hour. Once i could attract the attention of the server, i asked how long until my food would be ready to be told at least another 40 minutes, so i cancelled the order and left.

Too much attention by staff to answering the phone than realising a large queue of people who had wasted an hour or more expecting food.

It is a popular takeaway with good food normally. They need to sort their communication rapidly and clear the queue b4 continually answering the phone.

Disappointed with watery flavourless chicken and mushrooms...dirty inside waiting area

Mostly noodles hardly any meat. Nice guy at front of counter other than that very disappointed

Disappointing. First time used in a year or so, not as good as before. Poor amount of chicken in the dish and sauce lacked flavour. Rice also not the best. Shame.

Lovely food, never had a problem with them, always friendly, would highly recommend the box specials great value for money and a decent size to fill your belly lol

We have been using this takeaway for many years. It has been steadily getting worse. Final straw was Friday when we had friends visiting. Placed an order for around £60. They always ask for cash now which is annoying as we don't always have it. The worse thing was on this occasion the quality of the food was so poor we ended up binning it. Highly upsetting will not be ordering again.