SSS Chicken Base High Road

+44 20 8599 3737

825 High Rd, Ilford IG3 8TD United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About SSS Chicken Base High Road

SSS Chicken Base *High Road* has received mixed reviews from customers. While some praise the food quality, cleanliness, and service, others criticize the hygiene standards and customer service. In order to understand the strengths and weaknesses of this place, let's analyze the comments further.

Starting with the strengths, several customers have mentioned the good quality of the chicken. They have consistently received fresh chicken, which indicates that the establishment takes pride in using high-quality ingredients. This is an important strength as it ensures that customers are satisfied with the taste and freshness of the food.

Customer service is another strength highlighted by positive reviewers. The owner of the establishment personally interacted with a customer and made them feel welcomed. This personal touch enhances the overall dining experience and makes the customer feel valued. Additionally, another customer mentioned that the gentleman behind the till was courteous and engaged in friendly conversation. This positive interaction adds to the overall positive impression of the customer service at SSS Chicken Base *High Road*.

The offers provided by the establishment have also been praised by a satisfied customer. The availability of good deals attracts customers who are looking for value for money. This is a noteworthy strength as it encourages repeat visits and builds customer loyalty.

Moving on to the weaknesses, several customers have raised concerns about hygiene. One customer specifically mentioned bad hygiene services and another mentioned a worker who didn't wash their hands before serving. These statements reflect poorly on the establishment and raise questions about the cleanliness standards maintained in the kitchen. Poor hygiene is a significant weakness, as it can lead to health issues and negatively impact the reputation of the establishment.

Some customers have also criticized the prices of the food. They feel that the prices are high, especially considering the quality of the food. This is a valid concern, as customers expect reasonable prices for the food they are served. High prices can deter potential customers and lead to negative reviews.

Lastly, a few customers have complained about the customer service at SSS Chicken Base *High Road*. They describe the staff as rude, unwelcoming, and slow at serving. These negative experiences can leave a lasting impression on customers and discourage them from returning. Good customer service is crucial in the food industry, as it contributes to customer satisfaction and repeat business.

In conclusion, SSS Chicken Base *High Road* has both strengths and weaknesses. The establishment receives praise for its food quality, personal touch from the owner, and good deals. However, it also faces criticism for hygiene standards, high prices, and poor customer service. These weaknesses need to be addressed in order to improve the overall dining experience and attract more customers.

Best TL Reviews

I visited the high road Chicken base yesterday and all I can say was the food quality to cleanliness to service which I received was 5 star. The owner was present when I placed my order who made me feel Welcomed. I had their fillet o fire meal and bbq which were delicious and cooked to perfection, I would highly recommend this place.

Top place for good quality chicken. I’ve been there a few times and have always had fresh chicken. Their offers are great and customer service is spot on. Keep the good work up guys. I’ll keep coming.

Lovely food very friendly staff.. enjoyed our evening in there

Rip off food and bad hygiene services.

Burger was so small that the bun covers the whole chicken.

Wings aren't too bad but they have bad hygiene so I wouldn't trust where it came from

Had a quick search online for fast food as I was passing by and found this place.

Ordered 2 piece chicken meal deal. Gentleman behind the till was very courteous and had a friendly chat whilst waiting for the food.

Food was great and would definitely pop by next time I’m in the area.

Disgusting food used to be good but over the years changed and very expensive now.

BTW they have terrible hygiene services. One of the workers came in to his shift and didn't even wash his hands and began to serve people

High price with low quality food. Very dirty place making food no hygienic

Disgusting and nonsense staff rude service, even in an empty shop staff will take forever to serve you, ask you to repeat your order several times, no politeness or smiling. Cheating with price . Staff is always in check phone may be owner pay him to check his social media.

A very unwelcoming place to order from, good customer service comes from the staff and this place has absolutely horrific service. Unless you're desperate for chicken don't come here

Got meat stacker, wings and drink given on house. Said to make it with love on Uber notes and they actually made it with love. Food was too good. These guys are OGs when it comes to burgers/fried food.

Fatmunch