Quick Facts About Star Fish Bar
The Star Fish Bar place has received a range of comments, both positive and negative, which provide insight into its strengths and weaknesses. In analyzing these comments, it is clear that there are areas where the establishment excels and others where improvements are needed.
Starting with the strengths, many customers praise the polite and efficient staff at the Star Fish Bar. This suggests that the employees are attentive and provide good customer service. Additionally, one reviewer commends the freshness and lack of greasiness of the fish and burgers, recommending a specific menu item. This indicates that the quality of the food can be excellent at times.
Furthermore, one customer expresses their satisfaction with the special packaging for their pensioners fish and chips, which allowed for an enjoyable dining experience even after carrying the food home. This attention to detail shows that the establishment takes customer satisfaction seriously and goes the extra mile to ensure a positive experience.
Another positive aspect mentioned is the cleanliness of the place and the food. This reflects positively on the standards of hygiene maintained by the Star Fish Bar, which is crucial for any restaurant.
However, there are several weaknesses that have been highlighted by customers. One recurring complaint is the serving of old and dry chips and fish. Customers mention that the food is kept in hot hold for too long, leading to an undesirable dining experience. This indicates a lack of quality control and suggests that the establishment prioritizes selling food quickly rather than ensuring its freshness.
Additionally, one customer mentions that the portions have been thinning out and prices have substantially increased under the current ownership. This indicates a decline in value for money, making the Star Fish Bar less competitive compared to other similar establishments. Another person comments on frequently receiving wrong orders, hinting at a lack of attention to detail and accuracy in fulfilling orders.
A notable weakness that emerges from one comment is the behavior of the staff and the owner. A customer shares an incident where they were insulted by the owner after discreetly questioning the price of an item. This highlights a lack of professionalism and customer service from the management, ultimately leading to a negative experience for the customer.
In conclusion, the Star Fish Bar place has strengths in terms of polite and efficient staff, cleanliness, and occasional high-quality food. However, it faces significant weaknesses in terms of serving old and dry food, declining value for money, and a lack of professionalism from the management. Addressing these weaknesses is essential for the establishment to improve its customer satisfaction and overall reputation.
Best TL Reviews
Polite and efficiant staff however, a few times now we have tried to treat the kids to fish and chips and they have wrapped up old dry chips and dry fish. They keep the food in hot hold WAY too long and then sell it anyway. Very annoying especially when it is a treat for the kids. Best go at a peak time so that you dont get sold old inedible food.
Standing there. Bloke walks in got served ahead of me.
Totally useless staff.
30 quid a week i spend.
Will never return. Useless. Food was awful at times as well.
Unfortunately tonight for some reason food was terrible, almost as if the fat was days old and hadn’t been changed. I called them to let them know, usually excellent.
Najlepsze z najlepszych ryba super l świeże i nie jest tłuste tak jak i burgery bardzo polecam 1/2lb z bekonem 11/10
Once again called at the Star ⭐️ Fish bar for my “ pensioners fish and chips “
wow so well enjoyed after carry home in their special box and eaten
Also with a slice of lemon ???? We’ll done to you all and may it continue Malcolm
Previously good under the old ownership, over the course of the existing ownership portions have been thinning out prices have substantially increased (more than competitors) quality has remained ok, wrong orders frequently, however its clear what the ownerships agenda is (large profits)
Business is built on fair pricing consistent service and good experiences, i have had several poor experiences, however I questioned the price of an item discreetly I was insulted by the 'owner' and told not to come back as I got into my car to leave I could see that I was being insulted led by staff and to customers who were all staring at myself.
Keep doing what you are doing.
Great fish n chips
Always fresh, clean, delicious food with good service.
Place Pictures
Star Fish Bar Info
Amenities
Service options
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Takeaway
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Offerings
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Late-night food
Amenities
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Good for kids
Atmosphere
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Casual
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 04:30 AM - 09:30 PM |
|---|---|
| Tuesday | 02:00 AM - 02:00 AM |
| Wednesday | 02:00 AM - 02:00 AM |
| Thursday | 02:00 AM - 02:00 AM |
| Friday | 02:00 AM - 02:00 AM |
| Saturday | 02:00 AM - 02:00 AM |
| Sunday | Closed |
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Location
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