Quick Facts About The Oakwood Inn
Strengths:
1) Fabulous lunch with excellent service: One customer had a great experience with their lunch, noting that they were welcomed with a smile and promptly shown to their table. The service was described as fabulous, with the staff being attentive and friendly.
2) Best roast lamb: The customer mentioned that the roast lamb they ordered was the best they've had in a long time, comparing it to their grandmother's cooking. This highlights the quality and taste of the food at The Oakwood Inn.
3) Generous portions and variety: The customer mentioned that their meal included four different types of vegetables, crisp and fluffy potatoes, and generous portions of lamb. They were even offered extra gravy, showing that the portion sizes and variety of food options are commendable.
4) Nostalgic desserts: The customer mentioned that they had a jam roll poly and custard, which they hadn't had since they were a kid. This indicates that The Oakwood Inn offers unique and nostalgic desserts that leave a lasting impression on customers.
5) Clean facilities and ample parking: A customer noted that the toilets were clean and that there was plenty of parking available. This shows that The Oakwood Inn takes care of its facilities and provides convenience for customers.
6) Friendly and welcoming atmosphere: Multiple customers commented on the friendly and welcoming atmosphere at The Oakwood Inn. This creates a positive dining experience for patrons.
7) Good outdoor seating area: It was mentioned that The Oakwood Inn has a good outdoor seating area. This provides customers with the option to dine outside and enjoy their meals in a picturesque setting.
8) Recommendations and return visits: Several customers recommended The Oakwood Inn and expressed their intention to return. This highlights the satisfaction of customers and their desire to return for future dining experiences.
Weaknesses:
1) Limited staff: A customer mentioned that there were only two staff members on duty during their visit, leading to the staff being overwhelmed with multiple tasks. This could result in slower service or staff members being unable to adequately attend to all their responsibilities.
2) Lack of hygiene: One customer raised concerns about the staff not observed washing their hands during their visit. They indicated that their wife contracted Norovirus two days later, suggesting a potential issue with hygiene practices at The Oakwood Inn.
3) Dissatisfied customer: One customer mentioned that they will not visit The Oakwood Inn again due to their negative experience. While they didn't specify the exact reason, it implies that they may have had issues with the food, service, or other aspects of their visit.
Overall, The Oakwood Inn appears to have several strengths, such as excellent service, delicious food, nostalgic desserts, clean facilities, and a friendly atmosphere. However, potential areas for improvement include addressing the limited staff issue to ensure efficient service and addressing any concerns about hygiene practices to maintain customer satisfaction and safety.
Best TL Reviews
Had a fabulous lunch today x turned up x literally welcomed , with a smile from Tracy , shown to a table drinks order taken, fabulous service x ordered the roast lamb have to say the best roast I’ve had in a long time just like my nannas x even had mashed swede !!! 4 lots of veg , potatoes crisp and fluffy , lamb was lovely and tender .
Even asked if we wanted extra gravy ! Followed by jam roll poly n custard (me) not had this since I was a kid ! Loved it. Mister had cherry pie n ice cream all home made both loved it x great service girls are amazing x plates cleared away promptly x had the best Sunday xxx thank you Lauren and team x you are amazing x
Excellent food would easily recommend. Great service and staff are superb. Toilets are clean, plenty of parking with a large area. Good out door seating area. Food is top notch and been back many a times.
Lovely food! Gr8 service and very friendly atmosphere.
Had a lovely meal, reasonably priced, friendly staff, didn’t have to wait for long .
BUT! Only two staff on ,who worked there socks off all night, but had to serve drinks, handle money, handle glasses, greet customers for the restaurant, hand out menus, take orders & serve food. Never once were they observed washing their hands. !
Wife contracted Norovirus two days later, slowly getting better, But it’s not all about profit, as a business you have a duty of care.!
Will not visit the Oakwood again.!
A very nice pub. Very friendly staff. Good beer. Enjoy the time there. Looking forward to have a meal there next time.
Thanks for a good time
We were welcomed as soon as we went into the Oakwood & shown to a free table. We were quickly served our drinks. I ordered from the specials board....wild mushroom & 4 cheese pasta bake served with an enormous salad & 3 pieces of garlic bread. My husband chose the vegetable lasagne again served with a huge salad and chips.
We didnt have to wait long before they arrived...
We both thoroughly enjoyed our meals.
We have eaten here many times & have never been disappointed.
See you again soon
Great staff great food will go back again
This place is different from other pubs / restaurants. Good homemade food with a dish of the day theme. I was impressed with the quality and standards ????
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