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Italian Pizza Experts LTD

+44 1932 222909
124 High St, Shepperton TW17 9BG United Kingdom of Great Britain and Northern Ireland
Open Today: -

Quick Facts About Italian Pizza Experts LTD

instead. not professional at all
Overall, the comments provide a mixed review of Italian Pizza Experts LTD. There are both strengths and weaknesses that should be considered.
Starting with the strengths, it is clear that many customers appreciate the quality of the pizza at Italian Pizza Experts LTD. Comments such as "Sehr gute Pizza" and "the pizza is very great" highlight the positive taste and quality of the food. Along with the pizza, the staff receives praise for being friendly and helpful. Customers mention that the personnel is "very friendly" and "aimable et friendly." This positive interaction with the staff contributes to a pleasant dining experience. Additionally, the comment about the "prime drink" suggests that the restaurant offers a variety of beverage options to complement the food.
In terms of weaknesses, one recurring complaint is the pricing inconsistency. One customer mentions that they have consistently paid £25 more or less than the expected price for their regular order. Another customer complains about being charged extra for a missing ingredient on their pizza. These experiences suggest that Italian Pizza Experts LTD may not have consistent pricing or may add additional charges without proper justification, leading to confusion and frustration for customers. This inconsistency in pricing can be seen as a weakness and a potential deterrence for customers.
Another weakness that stands out is the poor customer service demonstrated by the company. One customer mentions being threatened when trying to place an order over the phone, and another states that they were met with a rude person when trying to contact the restaurant. This kind of behavior can significantly impact the reputation of a business and turn customers away. The comment about the website being hacked further adds to the perception of unprofessionalism within the company.
Finally, there is a comment stating that the pizzas are not the best but still good. While this comment does not necessarily indicate a weakness, it suggests that Italian Pizza Experts LTD may not offer the highest quality pizza in comparison to other places. This could be seen as a weakness when competing with other pizza establishments.
In conclusion, the strengths of Italian Pizza Experts LTD include the high quality of the pizza and the friendly staff. However, weaknesses include inconsistent pricing, poor customer service, and a perception of average pizza quality. These factors should be considered by potential customers when deciding whether to dine at Italian Pizza Experts LTD.


Best TL Reviews

Sehr gute Pizza und Personal sehr freundlich!
I order it always same pizzas ....1large margarita and 1extra large chicken supreme for ages and always I paid 25£ more/less plus 2£extra for a driver.this weekend I paid 34£ in fact chicken supreme was without red or green pepper which normally always is on it.
These are guys are rude and a bunch of crooks. He tried charging me £1.50 for a coke can and then I said to him are you having a laugh, we ain't in Mayfair and told him to keep the coke can. He then said OK have it for one pound and I said no you keep your coke can. This pizza shop will always try robbing you and charge you extra to what the actual price is. Beware of these crooks and go somewhere else for your pizza
Very nice and friendly staff the pizza is very great they even sell the prime drink!
Personnel très aimable et friendly
Les pizzas sont bien charnues
C'est pas les meilleures du monde mais ça reste une bonne pizza
Fine and dandy. No issues & great service served with a smile
I called them to order and was threatened that they would call the police and find my address, all I was doing was simply trying to order some food for me and my toddler and they said not to call me again. So I had to go through the hassle of downloading Just Eat and had to make an account. This could simply just be avoided if they didn’t have poor customer service, do not recommend!!!
website has been hacked. tried calling and meet with a rude person saying use just eat

Italian Pizza Experts LTD Info

Amenities

Service options
  • Delivery
  • Takeaway
Health and safety
  • Mask required
Accessibility
Offerings
  • Late-night food
Dining options
  • Lunch
  • Dinner
  • Dessert
Atmosphere
  • Casual
Payments
  • NFC mobile payments