Starbucks

Shripney Rd, Bognor Regis PO22 9RP United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Starbucks

Strengths of Starbucks Place:

1. Quality drinks: Many comments mention that the drinks at Starbucks are great, highlighting the strength of the brand's beverages.

2. Friendly service: Several comments express appreciation for the friendly and helpful baristas, emphasizing the positive customer service experience at Starbucks.

3. Convenient location: The presence of a big free car park and a nearby Aldi store is mentioned as a strength, making it easy for customers to access Starbucks and combine their visit with other errands.

4. Drive-thru service: The availability of a drive-thru option receives positive feedback, with customers praising the staff for their speed and friendliness when using this service.

5. Good coffee and food: One comment explicitly states that Starbucks' coffee and food are always on point, highlighting the consistency and quality of their products.

Weaknesses of Starbucks Place:

1. Manager's behavior: The most significant weakness mentioned is the aggressive and condescending behavior of the manager towards a staff member. This not only creates an uncomfortable atmosphere for both customers and employees but also reflects poorly on the professionalism of the establishment.

2. Rude and dismissive employee: Another weakness highlighted is the rudeness of a particular employee. From shouting at customers to throwing items and ignoring guest requests, these actions reflect poorly on the overall customer service experience at this location.

3. Limited opening hours: One comment notes that the limited opening hours of this Starbucks are a letdown, particularly for commuters who pass by the location frequently. The suggestion is made for Starbucks to consider extending their operating hours to cater to the needs of their customers.

4. Slow service: Although the quality of the coffee is praised, some comments mention slow service, indicating that Starbucks may need to improve their speed in fulfilling orders to enhance the overall customer experience.

Overall, while Starbucks Place showcases strengths such as quality drinks, friendly service, and convenient location, it also exhibits weaknesses in terms of the manager's behavior, a rude and dismissive employee, limited opening hours, and occasionally slow service. These weaknesses can negatively impact the overall customer experience and should be addressed by the management.

Best TL Reviews

Drinks and service were great, what let our visit down today was the way the manager was speaking to a member of staff, she was very aggressive and condisending in her tone, with confrontational body language. This was all done in front of customers!! This was not professional and you could see the rest of the staff team were very uncomfortable with what was happening.

Myself and partner went to buy a drink. at the ordering speaker we were asked To repeat a lot and had shouted what we wanted.

When we got to the window to collect our drink, we suggested maybe somthing is wrong with the speaker and perhaps it needs to be looked at. The person who served us replied rudley saying your the only person who we struggled with. He Said this in a rude tone of manner. We then asked for sugars and he turned away ignoring the request. I asked again and he then threw them at me, they ended up on the floor. I asked to see the manager and he also had no customer service skills and told me next time to not come here if I don't like their customer service skills. I spend hundreds of pounds on Starbucks and I don't think I will ever come here again.

Coffee is good (all bar very slow service), but what really lets this store down is the limited opening hours! I drive past twice a day and it’s never open! Us commuters love a coffee! Thankfully most competitors open earlier and close later, so Starbucks need to have a think about this !

In need of a good coffee and we spotted this new looking outlet with drive thru.

There was a bit of a queue but it moved along quite quickly and the drinks were good.

Friendly service too’

Alwaya friendly and helpfull baristas. Coffe done in perfect and quick way. Big free car park. Aldi in walking distance. So after delicous coffe quick pop in for shoping. Thank You starbucks

Can never go wrong with a Starbucks! Staff are always so kind and friendly. Best coffee around. My favourite is the vanilla iced latte ????????✨

But I'm biased. I love Starbucks!

I use the drive through here. Brilliant staff, always friendly and fast.

Starbucks coffee and food is always on point