Starbucks

Marlborough House, Marlborough Retail Park, Craigavon BT64 1AG United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Starbucks

Strengths:

1. Bright and calm atmosphere: The modern Starbucks location provides a pleasant and inviting environment for customers. The floor-to-ceiling glass panels contribute to the bright and modern feel of the place.

2. Well-spaced seating and workbenches: The availability of well-spaced seats and workbenches with power sockets makes it an ideal spot for working lunches, meetings, or a relaxing break.

3. Friendly and helpful staff: The staff at the Starbucks location is described as great and pleasant. They are attentive and responsive, as demonstrated by their willingness to brew a fresh pot of warm coffee when the filter coffee was not as warm as expected.

4. Drive-through convenience: The presence of a drive-through option attracts customers looking for a quick and efficient way to get their Starbucks fix. The drive-through is described as excellent, providing convenience for customers on the go.

5. Clean and quiet: The cleanliness and quietness of the Starbucks location contribute to a pleasant and relaxing experience for customers.

Weaknesses:

1. Inconsistent coffee quality: Some customers have experienced inconsistencies in the quality of the coffee. While some visits result in a perfect cup of coffee, others find the coffee to be not up to standard. This inconsistency may impact customer satisfaction.

2. Poor food quality: There are complaints about the poor quality of the food offered at the Starbucks location. Customers feel that the food is not worth the high prices charged, and there are concerns about the way the staff handle the food, such as neglecting the contents of bags thrown onto the counter.

3. Uncomfortable seating: The seating is described as uncomfortable, which can detract from the overall experience for customers looking to enjoy their favorite Starbucks treats while relaxing.

4. Lack of atmosphere: Some customers feel that the Starbucks location lacks atmosphere, which may make it a less appealing choice for those seeking a cozy or vibrant coffee shop experience.

5. High prices of food items: The cost of toasties and sandwiches is mentioned as pricy. This may deter some customers, especially considering the poor quality of the food as described by one commenter.

In conclusion, this Starbucks location offers a bright and calm atmosphere with well-spaced seating and friendly staff. The drive-through option is efficient and convenient. However, there are weaknesses in terms of inconsistent coffee quality, poor food quality, uncomfortable seating, lack of atmosphere, and high prices of food items. These weaknesses should be addressed to ensure a more consistent and satisfying customer experience.

Best TL Reviews

Bright and calm atmosphere in this modern Starbucks location. Great spot for working lunch/ meeting up or a break with well spaced out seats/work bench c/ power sockets. But also relaxing chairs and stools. Drive in also very popular. Great staff in place. We had a filter coffee which was not as warm as we would have expected and their was no hesitation on the staff brewing up a new pot of fresh warm coffee to replace.

Friendly, clean and quiet! This Starbucks is a stand alone location in a shopping plaza. It has a drive through for convenience. Everyone is very welcoming. Of course, as part of my world's responsibility to try all matcha lattes' quality where I go, I had a Grande Matcha Latte with no sweetener (☺️????)

With so many coffee shops across Ireland, I haven't found another one to offer my beverage. And that's ok - there's always a Starbucks around the corner for us!

The food was poor, most of the staff were terrible, at one point we saw a member of staff chucking bags of food (for drive through customers) on the counter, not caring for its contents. Although there was one member of staff that was friendly and nice. The seating was uncomfortable, there was no atmosphere, and everything was so overpriced for what was received. For example, what is seen in the picture attached was £25.

A stand alone modern property, with floor to ceiling glass panels giving it a bright and modern feel. The staff are pleasant and helpful. It can noisy at times due to hard surfaces. Overall a great place to enjoy your favourite Starbucks delights. Ps The drive through if you choose is excellent.

Sometimes it's great... Sometimes it's not, yesterday the coffee wasn't great, last week's coffee was perfect, yesterday the fruit toast came with butter and jam and no knife, which if you weren't using the drive thru would be ok, but young staff maybe need to focus a little more... Just being honest.

Good coffee plenty of room for social distancing

Drive through - quick and efficient. Always a friendly voice when ordering and a smile when paying :)

Overall very good, staff are attentive. However the cost of the toasties and sandwiches are rather pricy