SunSpot Cafe

+44 7528 606278

South Rd, Brean, Burnham-on-Sea TA8 2RD United Kingdom of Great Britain and Northern Ireland

Open Today:

Quick Facts About SunSpot Cafe

SunSpot Cafe has a number of strengths that make it an appealing place to visit. Firstly, it is described as a simple café with friendly staff, indicating a welcoming and pleasant atmosphere. The comment also suggests that the visit is best enjoyed during sunset, implying that the café offers a scenic view or outdoor seating area that enhances the dining experience.

Another strength of the café is its affordable drinks and good food. The low cost of the drinks is highlighted as a positive aspect, which can be appealing to customers looking for budget-friendly options. The food is also praised, with specific mentions of the cod and chips and the lasagne being delicious and reasonably priced at around ten pounds per meal. It is also mentioned that the meals are large enough to satisfy, indicating that customers can expect generous portion sizes.

Additionally, the café is noted to have a menu that caters to a variety of preferences, even though it may not be very extensive. The mention of chunky chips being fantastic suggests that the café pays attention to the quality of its food and tries to offer standout items.

The pet-friendly aspect of SunSpot Cafe is also mentioned as a strength. Although it is noted that pets must stay at floor level, the fact that the café accommodates them shows inclusivity and consideration for pet owners. Furthermore, the availability of outdoor seating, as well as seating in a tent and indoors, provides customers with a range of options depending on their preference or the weather conditions.

Overall, these positive comments highlight the café's friendly staff, pleasant atmosphere, affordable drinks, good food, inclusive pet policy, and seating options. However, it is important to note that there are a few negative comments as well, which suggest potential weaknesses of SunSpot Cafe.

One of the weaknesses mentioned in a negative review is the poor quality of the kids' meal. The customer describes the chicken nuggets as rock hard and the chips as not very nice. Additionally, the chicken served was reportedly disgusting and difficult to cut. The negative review also mentions the lack of customer service skills displayed by an older male staff member, who did not offer a refund and was rude in his response.

Another weakness mentioned in a mixed review is the inconsistency of the food quality and service. The reviewer states that while the food was initially cooked to perfection, the second visit resulted in burnt parts and varying levels of doneness. The lack of interaction with the staff during the second visit is also a drawback mentioned, as it suggests a lack of attentiveness and personalized service.

In another negative review, the customer complains about the customer service they received when they could not eat their meal due to the potatoes being seasoned. They were initially offered a refund or another meal, but when they ordered a cheaper meal, they were told they would have to pay for it. The manageress is described as rude and lacking in customer service skills, which further exacerbated the poor experience.

These negative comments highlight potential weaknesses of SunSpot Cafe, including issues with food quality, inconsistent service, and poor customer service skills displayed by certain staff members. While the positive comments generally outweigh the negative ones, these weaknesses should be addressed and improved upon to ensure a consistently positive customer experience at SunSpot Cafe.

Best TL Reviews

Einfaches Café mit nettem Personal. Wie der Name schon sagt, ist der Besuch vor allem bei Sonnenuntergang zu empfehlen.

This is a great bar, it offers amazingly low cost drinks, pretty good food, multiple TV screens for watching sports, has frequent live acts, plenty of friendly people to talk to, & is dog friendly, what more could you want?

Meals are large enough to satisfy. Chunky chips are fantastic . Menu not very big but most pallets are catered for. Pet friendly but must stay at floor level. Plenty of outdoor seating as well as in the tent plus indoors.

Lovely place we had the cod and chips and lasagne was lovely and a good price at about ten pounds per meal staff really helpful it does get really busy tho

disgusting Don't eat here!! Went for dinner, kids meal was disgusting Rock hard chicken nuggets asked for it to be changed they did changed it but it came out the same,then the chicken was disgusting couldn't cut it the chips are not very nice at all,when the older bloke asked me if my dinner was okay I said no he then went to get another man who was very rude with no customer service Skills very rude,didnt even Offer a refund he just told me that Nobody has complained before me an walked off when he could clearly see I didn't eat my dinner,should of Avoided this place like we was told!!!

I'm not 100% sure what to rate this place. My family and myself attended twice last week. The first day the food was beautiful -cooked to perfection, the ladies who were working were very attentive asking if we needed anything else/food quality etc. The atmosphere was relaxed and friendly. Two days later we went and even though the food was still nice, it just did not have the same wow factor, some bits needed to cook longer as other bits were burnt. The food was placed on the table by a young lad but we never really had any interaction with him or the other gentleman that took the order. Its a shame as the place would have had 5 stars if it was consistent.

The staff were lovely, atmosphere was great and prices reasonable. Will definitely be back ASAP. ????

Absolutely atrocious customer service. I ordered roast turkey and potatoes with nothing else, nothing on the menu to say the potatoes were seasoned or I would not have ordered them. When the dinner came out although it looked lovely I was unable to it, took it back and explained I couldn't eat it and wouldn't have ordered if it had stated the food was seasoned. I was offered my money back or another meal so I ordered another cheaper meal only to then be told I would have to pay for it, the manageress was brought out she was rude and had no customer service skills at all. She told me I wasn't listening and she was trying to help and she kept saying there are herbs on everything. She also kept saying why should she pay for my meal as there was nothing wrong with it, then verbally attacked me when I said I was leaving a bad review well isn't that my right if I'm unhappy with my service.