Golden Gate Chinese Takeaway

+44 1536 723470

180 High St, Burton Latimer, Kettering NN15 5RJ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Golden Gate Chinese Takeaway

Golden Gate Chinese Takeaway has several strengths that make it a popular choice for customers. One of its main strengths is its quick delivery service. Multiple comments mention how the food was delivered within 15 to 30 minutes, which is impressive. This fast service is a significant advantage for customers who are looking for a quick and convenient meal option. Additionally, the takeaway is commended for its efficient and courteous delivery drivers, enhancing the overall customer experience.

Another strength of Golden Gate is its ability to cater to specific customer requirements. Several comments highlight the restaurant's willingness to accommodate fussy eaters and specific dietary needs. This flexibility shows that the takeaway is committed to providing a personalized and satisfactory experience for all customers.

The quality of the food is repeatedly praised in the comments. Customers describe the food as "top" and "fantastic," emphasizing its taste and flavor. Many comments also mention that the food is hot when delivered, indicating that Golden Gate takes care to ensure the food is fresh and enjoyable upon arrival.

Portion sizes are also highlighted as a strength. Customers appreciate the generous portions, noting that the takeaway offers value for money. The portions are described as "great" and "lovely," suggesting that customers are satisfied with the amount of food they receive.

Price is another positive aspect of Golden Gate. Multiple comments mention that the food is affordable and offers great value for money. Customers appreciate being able to enjoy delicious Chinese cuisine without breaking the bank.

Despite these strengths, there are also some weaknesses that should be addressed. One customer mentions that all the food comes in plastic, which they consider a drawback. This comment suggests that the takeaway could improve its packaging options to be more environmentally friendly, as plastic waste is a concern for many consumers today.

Another comment expresses disappointment with the portion and quality of a specific dish. The customer ordered a special foo yung but was disappointed by the small amount of ingredients, such as prawns, mushrooms, and chicken. This feedback indicates that Golden Gate may need to ensure consistency in the quality and quantity of all their dishes.

A common criticism is the lack of an online presence. Although the food is praised, some customers mention that it would be even better if there was an online ordering system or website. This feedback suggests that Golden Gate could benefit from investing in an online platform to make it more convenient for customers to place their orders.

Additionally, a few comments mention that the service could be improved. While the food is consistently rated highly, customers mention that the service is fairly average. Although not specified, this could refer to aspects such as customer interactions, wait times, or overall attentiveness. Golden Gate could focus on improving their service to match the quality of their food.

In conclusion, Golden Gate Chinese Takeaway has several strengths that contribute to its popularity among customers. These strengths include quick delivery, the ability to cater to specific requirements, excellent food quality, generous portion sizes, affordable prices, and an overall positive customer experience. However, there are areas for improvement, such as addressing packaging concerns, ensuring consistency in dish quality, developing an online presence, and enhancing the customer service experience. By addressing these weaknesses, Golden Gate can further enhance its reputation and continue to satisfy its customers.

Best TL Reviews

Ordered tonight and had it delivered within 15 minutes! Amazing service and top food! 10/10

Happy to cater to my fussy requirements.

I ordered as they opened, on a weekday & my lovely meal was with me within 30mins.

Courteous delivery lad.

Food was hot & went down a treat.

The ONLY drawback for me, on a personal note, is that it's a shame it all comes in plastic.

Ordered special foo yung...quick delivery...hot ...but it was an onion foo yung...3 small prawns...4 tiny slices mushroom and about 4 tiny pieces of chicken....very disappointed

Perfect every single time. Not a week goes by where i don’t order!

Fantastic food. Really quick. Alex had a Good phone manner ????????

Great food every time! Would be 5* if it wasn't for the fairly average service and the lack of online presence. This is my go to for a local Chinese and it never disappoints with taste and portion size. Definitely worth a visit ????

Food is fantastic. Lovely dishes and great portions. Amazingly fast delivery... Ordered by phone and literally 12 minutes later, food arrived! Can’t ask for better service. Highly recommend

Great price, great food, great service. No complaints:)!