Superb Chinese Takeaway

+44 1543 274544

74 Princess St, Chase Terrace, Burntwood WS7 1JN United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Superb Chinese Takeaway

Superb Chinese Takeaway has received a mix of positive and negative comments, highlighting both their strengths and weaknesses. In this analysis, we will examine the comments and identify the key strengths and weaknesses of the establishment.

One of the main strengths highlighted by the comments is the quality of the food. Multiple reviewers mention that the food is amazing and cannot fault it. This consistent positive feedback suggests that Superb Chinese Takeaway has a strong reputation for delivering high-quality meals.

Another strength mentioned is the helpfulness of the staff. One reviewer specifically mentions that the young lad working there was very helpful, which indicates that the staff members are friendly and provide good customer service. This is an important aspect of any business, as it contributes to customer satisfaction.

The uniqueness of Superb Chinese Takeaway is also highlighted by one of the reviewers. They mention that it is not your usual rubbish, suggesting that the menu offers more interesting and authentic options compared to other Chinese takeaways in the area. This could be a unique selling point for Superb Chinese Takeaway, attracting customers who are looking for something different.

However, there are several weaknesses identified in the comments that are worth considering. One weakness is the location of the takeaway, which is described as being down a strange residential street. This may make it less accessible and less visible to potential customers who are not familiar with the area. Additionally, as mentioned in one of the comments, customers have to know about Superb Chinese Takeaway to actually visit it, suggesting that it may not attract new customers who are unaware of its existence.

Another weakness is the lack of delivery option. One reviewer mentions that there is no delivery service provided by the takeaway. In today's busy world, many customers prefer the convenience of having their food delivered, and the absence of a delivery option may restrict Superb Chinese Takeaway's reach and potential customer base.

Furthermore, the cash-only payment policy is identified as a weakness by one of the reviewers. They mention that there is nowhere locally to get cash out, so customers have to ensure that they have cash on hand when visiting the takeaway. In a time where many customers prefer to pay with card or mobile payment options, this cash-only policy may inconvenience some customers and potentially deter them from ordering from Superb Chinese Takeaway.

In addition, there are negative comments about the service. One reviewer recounts a negative experience where their change was "thrown" into a tub and their food was also handed over with the same disregard. This poor customer service can leave a negative impression and, as one commenter mentions, may result in losing valuable customers.

Lastly, one comment highlights a disappointing experience with the food itself. The reviewer mentions that their order took a long time to arrive, arrived incorrectly, and the quality of the dishes was subpar. This negative experience can greatly impact the reputation of Superb Chinese Takeaway and discourage potential customers from trying their food.

In conclusion, Superb Chinese Takeaway has various strengths, including high-quality food, helpful staff, and a unique menu. However, there are also several weaknesses, such as the location, lack of delivery option, cash-only payments, and poor customer service. Superb Chinese Takeaway should consider addressing these weaknesses to improve their overall customer experience and attract a wider customer base.

Best TL Reviews

Highly recommended for Amazing quality food.

Not your usual rubbish

5 ☆☆☆☆☆

Located down a strange residential street I think you have to know about the superb to go there. Usual Chinese takeaway menu, no delivery option and most disappointingly, cash only payments,.and be warned there is nowhere locally to get cash out so make sure you take it with you. Meals can be hit and miss however on the last occasion we went I had the best meal I've ever had from there. One star off for the cash only policy.

Well what a little nice find, drove from Lichfield to this place, and was definitely worth it, tried numerous Chineses within Lichfield and surrounding areas, this beats them all, salt and chilli box worth every penny ,couldn't fault on anything,even the young lad was very helpful,has we have a fussy household when comes to veg, everything was bang on,our new go to for Chinese ????

The food is good… I’ve been going here for a few years. Went in the other day I paid, passed over the money and the young lad literally opened the slide door and threw my change in a tub. When I took my food he did the same thing. I saw him do it last week too! Because of this they have lost 4/5 good customers. Such a shame but it’s really awful and rude

Always nice food. Great service. Been going there for years and cannot fault it

Absolutely diabolical service and meal. Took nearly a hour to come(in Burntwood), when came had a total different order. Took nearly half a hour to get the correct meal, with numerous phone calls. Didn’t even get a call off them to find out what was happening. No apologises for the inconvenience. Arrived and it was horrendous, went in the bin. Can’t say nothing good about it, from the chips(BURNT), curry sauce,(TASTELESS), Chow mein(sloppy mess with soggy noodles and mushrooms. Chow mein should have little nice pieces of chicken in not half a breast!) Waste of £20, will never be back here and will not be recommending it to anyone!!! Would give minus stars if I could!

Great food I would , great staff I highly recommend this take away ????

First time having a meal from here and the family have all enjoyed it....Will definitely use them again