Quick Facts About Mahony's Steak House
Mahony's Steak House has received a mix of positive and negative feedback from customers. In order to accurately assess the strengths and weaknesses of the restaurant, it is important to consider the comments left by customers. Based on the comments provided, the strengths and weaknesses of Mahony's Steak House can be summarized as follows:
Strengths:
1. Food Quality and Presentation: Some customers praised the food at Mahony's Steak House, describing it as delicious and pleasing to the eyes. They commended the chef for the quality of the dishes, especially when specific dietary concerns were addressed.
2. Attentive and Pleasant Staff: Multiple customers appreciated the staff at Mahony's Steak House, highlighting their pleasant demeanor and excellent service. They felt well taken care of, with special mention of Peter for being warm, kind, and helpful.
3. Value for Money: A few customers mentioned that Mahony's Steak House offers good value for money, especially during their lunchtime deal. They found the prices reasonable and felt that they received a fair portion for the price paid.
4. Timing and Efficiency: Some customers praised the restaurant for its efficient service and timely delivery of courses. They appreciated that they did not have to wait for extended periods of time between dishes.
5. Ambience and Cleanliness: Customers mentioned that the ambience of the restaurant was great and that it remained pleasant even when busy. They also noted that the venue and crockery were clean.
6. Suitable for Family Outings: One customer mentioned that Mahony's Steak House is suitable for family outings, indicating that it may be a family-friendly place to dine.
Weaknesses:
1. Inconsistent Food Quality: Several customers expressed disappointment with the food quality. They described some dishes as average at best, and some found specific components of meals lacking in flavor or not cooked according to their requests. There were complaints about tough and leathery roast beef, poor salad, and overcooked lamb.
2. Lackluster Christmas Dinner: One customer expressed disappointment with the quality and quantity of the Christmas dinner they ordered. They found the turkey bland, the stuffing like a slice of jelly, and serving sizes small. The review also mentioned a lack of choice in potato options and missing side sauces.
3. Impersonal Service: One customer felt that the service was poor and impersonal during a family meal celebrating an 18th birthday. They noted that the staff did not check on them or offer additional drinks, and when they requested to speak to the manager, they were initially denied and later told that the owner would not speak to them.
4. Long Waiting Time: Another customer mentioned that despite the restaurant not being busy, they experienced a long waiting time. They specifically mentioned this occurring on a Monday night.
5. Inattentive to Customer Feedback: One customer mentioned that when they raised concerns about their disappointing experience and requested to speak to the owner, they were met with resistance and ultimately denied the opportunity to address their concerns.
In conclusion, Mahony's Steak House has strengths in terms of food quality and presentation, attentive staff, value for money, timing, ambience, and cleanliness. However, there are weaknesses in terms of inconsistent food quality, lackluster Christmas dinner, impersonal service in certain instances, long waiting times, and a lack of attentiveness to customer feedback.
Best TL Reviews
The restaurant is amazing guys don’t go to central for wasting you time try this restaurant the food delicious and amazing, especially Peter who took care of us and was so warm and kind towards us suggesting food fusions of meet and wine and combinations thank you for such an a experience as a food lover and wine lover this was amazing experience!
Order Pictured - Christmas Dinner
Time - 60 mins in the place. 35 mins waiting and 10 mins to eat it.
Presentation - see pics, looks good.
Quality - 2/5 - As good as to be expected out with a proper home Cooked Xmas dinner. The broccoli was solid and the stuffing was like a slice of jelly, it was a slice between 2 small slices of turkey. Tastes like stuffing though and the turkey was bland. The gravy was good and the cranberry sauce added to the flavour. All in all slightly below average for what I was expecting from a fairly decent steakhouse.
Quantity - 2.5/5 - Average, not too much or too little. 3 pigs in blankets. Tiny baby potatoes cut in half. Small cuts of meat and stuffing.
Value for money - £50 for the 2 of us without drinks (water). £25quid per person for 2 courses. There was the a la carte menu and the Xmas menu. The Xmas menu should have had exact prices on them as they had but supplemental charges on for steak for example but there's a 25% discount during Mon to Wed on the a la carte menu. Me and the waiter were trying to figure out what the cheapest way of doing things was not that I was going for the cheap option anyway, money wasn't an issue. Initially I wanted a tbone steak cos I've had one out of there before but got the impression that was the wrong move so stuck with the turkey. But all in all it's a tad expensive for 2 courses for the lack in quality.
Additionally - U don't get a choice of potatoes (mashed/roasted), baby potatoes cut in half? Come on guys. There was no side of gravy or cranberry sauce. This should be mandatory. The restaurant also wasn't that busy and we still had a long waiting time. It was a Monday night. But the service was excellent and the staff were very attentive and helpful. We didn't book and got seated no bother at all. All in all I would stick to the steak the next time because that's what they are good at.
Family meal celebrating an 18th found the service poor very impersonal had to ask for more drinks twice. Nobody asked if everything was ok or if we would like anything else. The food was average at best it would take to long to list the issues. My wife had the chateabriand shared with her daughter which she has had multiple times but never like this 6 lumps of fillet on a raised skillet the sauces were very bland no real flavour. The steaks were ok. I asked to speak to the manager and was told no manager on site but the owner was there I said perfect the waitress went to speak to him but he wanted to know why I wanted to speak to him . I explained that we had just spent £300 in his restaurant and I was very disappointed. She went back to him and she returned and said that he wouldn't speak to me!!
So never again.
The food is great and pleasing to the eyes (obviously presentation matters), good value for money and staff are pleasant. Timing between courses is also excellent so one isn't waiting between dishes. Ambience is great even when busy, venue and crockery are clean and the staff deserve a healthy TIP always for quality of service !! Kudos to the Chef too who delivers according to specific requests (in terms of dietary concerns). Overall, a good restaurant that's suitable for family outings too!!!
Ordered lamb chops and lamb cubes, requested they be cooked medium rare. They were cooked well done, and that is because the chef did not look at the comment I placed requesting for it to be cooked medium rare. The salad provided with the meal was poor at best and the chips were just French fries.
Usually a lot better. Roast beef for dinner on Sunday was a mistake. Tough, leathery beef. 3 very small roast potatoes. Veg were nice enough as we're Yorkshire pud and gravy. Disappointed
Went here today for nice early 2 course lunch.Had halloumi and chicken on skewers. Food was fresh and delicious. The service was excellent. Highly recommended.
Great food in Mahoney's, staff are fantastic and they do a cracking daytime deal from midday until four.
Place Pictures
Mahony's Steak House Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Takeaway
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Dine-in
Health and safety
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Mask required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Alcohol
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Beer
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Cocktails
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Coffee
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Free water refills
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Halal food
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Happy-hour food
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Healthy options
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Kids' menu
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Late-night food
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Small plates
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Spirits
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Vegetarian options
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Wine
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Bar on site
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Good for kids
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High chairs
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Toilets
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Wi-Fi
Atmosphere
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Casual
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Cosy
Crowd
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Family friendly
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Groups
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LGBTQ+ friendly
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Transgender safe space
Planning
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Accepts reservations
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 02:00 AM - 10:00 PM |
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| Tuesday | 02:00 AM - 10:00 PM |
| Wednesday | 02:00 AM - 10:00 PM |
| Thursday | 02:00 AM - 10:00 PM |
| Friday | 02:00 AM - 10:00 PM |
| Saturday | 02:00 AM - 10:00 PM |
| Sunday | 02:00 AM - 10:00 PM |
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Location
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