Taste of China

+44 1501 739444

11 South St, Armadale, Bathgate EH48 3EW United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Taste of China

Taste of China has both strengths and weaknesses based on the comments provided. Here is an analysis of these aspects:

Strengths:

1. Good food: Many customers have praised the taste and quality of the food at Taste of China. They appreciate the flavors and enjoy the dishes they order.

2. Friendly and helpful staff: The person who served one customer was described as friendly and helpful. This indicates that the staff at the restaurant are attentive and provide good customer service.

3. Generous portions: Some customers mentioned that the portion sizes at Taste of China are larger and better compared to the competition. This is seen as a positive aspect, especially for customers who value getting enough food for their money.

4. Highly recommended by customers: Despite the negative feedback, there are several positive comments recommending Taste of China. Customers express satisfaction and rate the restaurant highly.

5. Delivery service: Customers appreciate the delivery drivers and their service. This indicates that Taste of China has an efficient delivery system.

Weaknesses:

1. Incorrect orders: One customer received the wrong dishes when placing an order. This suggests that the restaurant may have issues with accuracy in taking and preparing orders.

2. Cash-only policy: Taste of China does not accept card payments, which can be inconvenient for customers who prefer using cards instead of cash. This may lead to the loss of potential customers.

3. Inconsistency in food quality: While some customers mention how good the food is, others mention that some dishes are not good. This inconsistency suggests that there may be issues with maintaining food quality across all menu items.

4. Overly sweet dishes: One customer complained that their dishes were overly sweet, suggesting a lack of balance in flavors. This may indicate an issue with consistency in taste.

5. Poor customer service during a problem: When a customer had a problem with their order, they found the customer service to be disappointing. This incident indicates that the restaurant may need to improve its handling of customer complaints and issue resolution.

6. Delayed delivery and lack of apology: Another customer experienced a significant delay in delivery and received no apologies from the restaurant. This highlights a lack of transparency and customer appreciation in the service provided.

In conclusion, Taste of China has strengths in terms of good food, friendly staff, generous portions, positive customer recommendations, and efficient delivery service. However, there are weaknesses in terms of incorrect orders, cash-only policy, inconsistency in food quality, overly sweet dishes, poor customer service, and delays in delivery without proper apologies. These aspects should be addressed and improved upon to enhance the overall customer experience at Taste of China.

Best TL Reviews

Ordered chicken chopsuey and beef red curry.

When I received it and check it’s all wrong. They send (Chicken with bean sprout and bamboo shoots and Beef green curry) the lady who is answering the phone should listened carefully what the customers orders!

Being Asian I know EXACTLY what CHICKEN CHOPSUEY LOOKS LIKE!

Plus this place don’t accept cards for payments!!!

First time I have tried it and the food was good. Person who served me was friendly and helpful. Only downside to it is it cash only. Otherwise I will be back

Fantastic place for yummy food ???? I have had a chest infection for weeks abs this is the place that gets my tastes going . Staff are nice and so is delivery drivers . Highly recommend this Chinese 10/10

I have been a customer here for many years now. I have always had a great meal. The portion size is bigger and better than the competition by far. Cheaper too.

Never had any problems in the years I've been getting takeaway from Taste of China. Pleasant staff and lovely food, every time.

Myself & friend had to dishes. It was like they had poured a bag of sugar in it. Beyond sweet. Ruined it. Was not impressed. Would not, use again. This is not the first time but will, be our last.

Hit and miss - some of the food is amazing, but some is not good. Highly recommended the salt & pepper ribs, chow mein noodle dishes and sesame chicken. Would not advise any of the plum sauce dishes or the crispy beef in sweet chilli sauce. When there was a problem with our order recently, customer service was disappointing. We have always ordered from here though and for the most part have enjoyed it.

Ordered on a Thursday, called 1 hour and 20 minutes later to see where the delivery was. Was told they were waiting on a driver and that it would be with us shortly. Phoned 25 minutes later, still no delivery. Was told the driver had just left and it would be with us soon then was hung up on. No apologies. We have been loyal customers for years, extremely disappointed with the service. Can appreciate if there is a shortage of staff but it's always better to be honest with your customers and apologise for delay. If the girl on the phone had given me an apology for it I wouldn't be writing this review.