Tatas Cafe

+44 15242 97176

36 Main St, Kirkby Lonsdale, Carnforth LA6 2AJ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Tatas Cafe

Tata's Cafe has received a mix of positive and negative comments from customers, highlighting both strengths and weaknesses of the establishment. In order to provide a comprehensive analysis, we will examine these comments in detail.

One recurring positive comment is the high quality of the Full English Breakfast. Multiple customers praised the sausages and bacon, describing them as clean, crisp, and of great quality. This suggests that Tata's Cafe excels in preparing and serving breakfast items, particularly the traditional English breakfast. Positive feedback regarding the breakfast menu is complemented by comments on the friendly and polite staff. Customers noted that the staff members were welcoming and provided excellent service. This indicates that Tata's Cafe has trained its staff well to deliver a positive customer experience.

Another strength mentioned by customers is the cleanliness of the establishment. Several patrons described the café as clean and free of grease, providing a pleasant dining environment. This suggests that Tata's Cafe pays attention to cleanliness and hygiene, contributing to a positive overall dining experience.

Dog-friendliness was also cited as a strength of the café. This demonstrates that Tata's Cafe accommodates customers with pets, creating an inclusive and welcoming atmosphere.

On the other hand, a recurring weakness mentioned by customers is the failure to serve toast with the Full English Breakfast, despite it being listed on the menu. This inconsistency between the menu and the actual meal indicates a lack of attention to detail or knowledge of the menu items by the staff members. In one instance, a customer found this particularly disappointing, expressing confusion about how the staff could not know their own menu. This suggests that Tata's Cafe needs to improve its consistency in menu offerings, ensuring that customers receive what they expect based on the menu descriptions.

Additionally, one negative comment highlighted an extremely poor experience involving a rude Asian service staff member. The customer complained about undrinkable cappuccinos and the disrespectful behavior of the staff member when confronted. This reflects poorly on the cafe's customer service and ability to handle complaints. The customer also mentioned being charged for the poor-quality drinks, suggesting a lack of resolution or compensation for the unsatisfactory experience. This negative encounter indicates a weakness in staff training and the need for improved customer service protocols.

Another weakness mentioned by customers is the lack of staffing or the limited number of staff members present. This led to longer wait times for table clearance and service, resulting in frustration for some customers. This suggests that Tata's Cafe could benefit from additional staff members to ensure more prompt and efficient service.

In terms of the food quality, multiple negative comments pertain to the tastelessness of the coffee and dryness of the toasted sandwiches. Customers expressed disappointment with the lack of flavor in the beverages and the absence of expected accompaniments for the sandwiches, such as salad or coleslaw. This highlights a weakness in consistency and flavor profiles of the café's menu items.

In conclusion, Tata's Cafe has several strengths, including high-quality breakfast items, cleanliness, friendly staff, and a dog-friendly policy. However, it also exhibits weaknesses in consistency, staff knowledge, customer service, wait times, and food quality. By addressing these weaknesses, Tata's Cafe can build upon its strengths and provide a better overall dining experience for its customers.

Best TL Reviews

Please Know .. A Full English Breakfast Comes With Toast !!

The Full English Breakfast was really nice, however the staff did not serve it with toast as it said on the menu. How can you not know your own menu?

On a better note, this is a great café with polite friendly staff ..

A second chance will be given on our next visit ..

Visited many times, usually eat the full english, great quality sauages and bacon, clean and crisp on a grease free plate, best english breakfast in kirkby in my opinion. Polite friendly staff and extremely clean cosy cafe

Best full English I've had in a long time !! Excellent service and lovely staff, will definitely be going again.

A really nice full English breakfast. Will definitely be having again.

Extremely poor experience. The Asian service staff was especially rude when I complained that my cappuccino was undrinkable - but offered to pay anyways. She told me I had no idea and should go to Mc Donald’s instead. She raised her voice saying further derogatory things and all guests were alarmed. She kept saying she had only 2 arms while I tried to explain to her that that was no excuse for bad coffee. She also charged me for the 2 awful cappuccinos.

This is a simple cafe, in that it offers a small menu and has one person working to around 5 tables/18 people. It's clean, has good coffee, is dog friendly and the lady who runs it is welcoming.

To make simple work properly, the basics need to be excellent, not OK. It would benefit from having either an extra member of staff or not serving hot food.

Very Bad experience !!! . The waitress was extremely aggressive & rude. First she did not clear the tables for quite some time after seating us saying she is understaffed and has only two hands. Then she served us horrible coffee. We wanted to pay and leave but she got upset for not having the coffee, & came back very aggressively to say that we go to Mc Donald’s to have one. How there are just two people and customers just keep arriving. We kept saying that we want to pay and leave but she would not give up, and kept shouting. Very bad food and staff behaviour. In a nutshell not worth wasting one’s time there.

Ate here with a friend yesterday. Ordered coffee but couldn't drink it as it was tasteless. Sent it back and had a pot of tea instead, this was the same! Like hot water with milk. We both ordered toasted sandwiches but they where dry, no salad or coleslaw like the menu said. Won't be calling here again.