THE Balti Restaurant

+44 1384 400288

847 High St, Kingswinford DY6 8AA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About THE Balti Restaurant

The Balti Restaurant appears to have mixed feedback based on the comments provided. While some customers had positive experiences with the food and service, others had negative experiences. In order to evaluate the strengths and weaknesses of the restaurant, let's analyze the comments in more detail.

Starting with the strengths, it is mentioned in several comments that the food from The Balti Restaurant was hot and delicious. One customer specifically stated that the food was "absolutely amazing." This suggests that the restaurant is capable of producing flavorsome dishes that are enjoyed by some customers. Additionally, the service is praised in multiple comments. Customers found the staff to be friendly, knowledgeable about the food, and appreciated the customer service provided.

Another strength that is highlighted is the affordable pricing. A comment mentioned that the restaurant offers cheap food, which can be appealing to many customers, as it allows them to enjoy a meal without breaking the bank. Additionally, it is mentioned that the delivery service provided by the restaurant ensures that the food arrives piping hot.

However, there are also several weaknesses that can be derived from the comments. One of the most common complaints is the lack of food quality. A few customers mentioned that the food was not edible and had to be discarded. This could indicate inconsistency in the kitchen, as some customers received enjoyable meals while others had a negative experience.

Another weakness highlighted is the presence of issues in specific dishes. One customer mentioned finding a chunk of fat in their lamb tikka starter, which is definitely a quality concern. Additionally, some comments mention that the baltis had excessive water content, making them unappetizing and leading to a waste of food.

It is concerning that one customer mentioned not having ordered from The Balti Restaurant for a couple of years and expressed no intention of doing so in the future. This suggests that the restaurant may have lost a potential loyal customer due to their negative experience.

Overall, the strengths of The Balti Restaurant include hot and delicious food, good customer service, and affordable pricing. However, they seem to be facing issues with food quality consistency and specific dish preparation, as well as addressing the concerns of dissatisfied customers. To improve, the restaurant should focus on maintaining consistency in the quality of their dishes, ensuring that all food is prepared properly and free from any unpleasant surprises like chunks of fat. Additionally, they should take note of customer feedback and make efforts to address any concerns promptly to maintain a positive reputation and avoid losing valuable customers.

Best TL Reviews

Ordered from here last night. Food arrived early and piping hot but sadly that’s where the good comments end !

Had chicken pakora and lamb tikka starters.

Pakora ok ish hubby ate first piece of lamb and found chunk of fat Not a great start.

Mains we both had the same Chicken and mushroom balti with garlic Naan and keema pilau rice to share. Both baltis once plated up oozed water !! Couple of mouthfuls later both decided the food was not edible and was promptly binned ! Plates were full of watery liquid Not had food from there for a couple of years and will not bother ever again. Complete waste of money !

We only ever have Zingaz. I was reading reviews earlier and we decided to go with yourself. What a fantastic meal. Thankyou all. Happy New Year to you.x

great food, would definitely recommend to anyone. we will come again!

Very good food 10/10 service would definitely recommend ! cheap as well

Food was hot and delicious and service is very good as well..

Customer services was great but food quality could be improved. Overall, ok ish.

I love this restaurant, it is the only Indian we go to. The food is absolutely delicious. Staff are lovely, friendly and knowledgeable about the food. Always 5 stars from us, would recommend to anyone. x

Food is absolutely amazing.

Service is spot on and food on delivery always piping hot