The Black Swan

+44 1235 352467

17 Bath St, Abingdon OX14 3QH United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Black Swan

The Black Swan place has received a number of positive comments that highlight its strengths. One customer mentions having a fantastic pint of Guinness, indicating that the pub serves high-quality drinks. The fact that it was served by a proper Irish man suggests that the pub goes the extra mile to ensure an authentic experience. Another comment praises the pub for having a great atmosphere, which is an important aspect of any successful establishment.

Another customer emphasizes that The Black Swan is the only pub in town where they can play a game of pool. This indicates that the pub provides a unique offering compared to its competitors. The availability of recreational activities can be a major strength, attracting customers who are looking for entertainment and socialization.

A customer mentions that they have spent many nights in this pub and are pleased to see that it is still going. This comment suggests that The Black Swan has a loyal customer base and has likely built a reputation over the years. The fact that the customer refers to it as a "proper" pub implies that it embodies the traditional qualities that many patrons seek.

One customer specifically highlights the barman, Eamon, as a legend. This indicates that the staff at The Black Swan are well-regarded and contribute to a positive customer experience. Friendly and efficient service is often a crucial aspect of a successful pub.

However, there are also a few negative comments that point out weaknesses of The Black Swan. One customer recounts a negative experience in which they were abruptly told they were not welcome. This incident reflects poorly on the pub's customer service and may deter potential customers from visiting in the future. Management should address this issue to ensure that all customers feel welcomed and valued.

Another reviewer describes the pub as a terrible place, warning others about their experience. They felt uncomfortable due to loud, rude customers and the presence of minors drinking. This complaint raises concerns about the pub's atmosphere and ability to maintain a suitable environment for all patrons. The review also mentions issues with cleanliness, indicating that the pub may need to improve its hygiene standards.

In response to the negative reviews, the owners assert that they have a 5-star rating for their kitchen and that most of the criticism is coming from a disgruntled customer who is known to the police. While this provides some reassurance, it is important for the pub to address any legitimate concerns and maintain a positive reputation.

Overall, The Black Swan place has several strengths, such as serving high-quality drinks, providing a friendly atmosphere, offering recreational activities, and having a dedicated and friendly staff. However, the pub also faces challenges with customer service, maintaining a suitable environment, and ensuring cleanliness. Addressing these weaknesses will be crucial for The Black Swan to continue attracting and retaining customers in the long run.

Best TL Reviews

Fantastic pint of guiness I've had in oxfordshire. Served by a proper Irish man and the best pub in abingdon for atmosphere

Great pub, great beer, only pub in town for a game of pool

Spent many a night in this proper pub back in the day and it's nice to see looking back it's still going ????Not many pub pubs left ????

Eamon was a legend, great bar

If I could give Zero I would I finished work joined my girlfriend in another establishment who went to grocery shopping. I Popped in to the Black Swan to watch the last 20 minutes of the football and was told I wasn't welcome quite abruptly to be honest.. I exited straight away because I felt quite humiliated to be honest.. and I'm.hoping Management see this.. I'm sorry to leave a bad review.. I got pint elsewhere and watched the game and went home.. dreadful

I rarely comment on these things but i feel the need to warn people what a terrible place this is. I went in with my son for a coffee and sandwich. The customers were loud, raucous and rude. I felt like I was a exhibit in a zoo. My son is 19 and there was obviously minors drinking. To be fair the food was edible but no better than Greggs in town. The table we were at was sticky, the glass my son had, had lipstick stains. I felt uncomfortable the whole time I was there, and was pleased to leave. It used to be a lovely place so friendly and welcoming, I wish I had listened to other people when they said it was nothing more than a dregs watering hole. I gave it a chance, but never again the slobs, old tarts and alcohol filled men are welcome to the seedy place. Not the place for anyone who has standards beyond the gutter.

Great pub with a friendly bar man. Good range of beers.

My husband and myself have been running this pub for the last 5yrs.we have a 5* rating for our kitchen and our customers are very friendly and welcoming. Obviously like any pub you may get a rogue customer who isn't a local, but we become aware of them pretty quickly. All the bad reviews are coming from a digruntled customer who the police are aware of. Please do not be taken in by his rantings. Thank you.