Quick Facts About The Brown Bear
The Brown Bear place has several strengths that make it a popular choice for patrons. One of its strengths is the good service that is provided by the staff. Many customers have mentioned in their comments that the staff were friendly, helpful, and made them feel welcome. This is an important aspect of customer service and contributes to the positive experience that patrons have at the establishment.
Another strength of The Brown Bear is its comfortable seating. Multiple reviewers have commented on the cozy atmosphere and the fact that the seating is comfortable. This is particularly important for customers who want to relax and enjoy their time at the pub. Comfortable seating enhances the overall experience and keeps customers coming back.
The establishment also receives positive comments for its atmosphere. Customers describe the atmosphere as friendly and enjoyable. They appreciate the welcoming environment and the fact that the pub is dog-friendly. This adds to the overall appeal of The Brown Bear for many patrons, as they can bring their furry friends along and still have a good time.
In terms of weaknesses, one potential issue is the staff's focus on a man who was sleeping or closing his eyes. While it is unclear from the comment whether the staff were neglecting their duties due to this, it is still seen as odd and slightly concerning by the customer. This could indicate that the staff may not always be attentive to all patrons, which could be a weakness in service.
Another weakness highlighted by one customer is the claim that The Brown Bear is to be avoided by anyone younger than 60 years old. The customer complains about the karaoke night and the DJ, stating that the queue was too long for their song and that the DJ mistreated customers. This comment suggests that the establishment may not be as welcoming to younger customers, resulting in a potential loss of business.
Furthermore, it is mentioned that The Brown Bear no longer serves food, despite previous reviews claiming otherwise. This could be a disappointment for customers who were expecting to have a meal at the pub. While it may not be a major issue for those solely looking for drinks, it could limit the appeal of the establishment for those seeking both food and drinks.
Despite these weaknesses, the majority of reviewers still have positive things to say about The Brown Bear. The great atmosphere, good choice of drinks, and the availability of live rugby are all strengths that contribute to the overall positive experience at the pub. Additionally, the presence of candles on the tables adds to the ambiance and creates a pleasant environment for patrons.
One customer specifically mentions Damian, a staff member who made their weekend away more enjoyable with his fantastic banter. This indicates that the staff, particularly Damian, are key to creating a fun and lively atmosphere at The Brown Bear.
In conclusion, The Brown Bear has several strengths, including good service, comfortable seating, a friendly atmosphere, and a good choice of drinks. However, there are also some weaknesses to consider, such as potential neglect of certain patrons, a lack of appeal to younger customers, the absence of food service, and a mixed experience with the DJ. Despite these weaknesses, the overall positive reviews and recommendations from customers indicate that The Brown Bear is a popular establishment in Berwick.
Best TL Reviews
Good service, comfortable seating. Staff slightly oddly were focusing on a bloke sleeping or at least closing his eyes..... spoke to him said they 'do it all the time '
Was buying pints like the rest of us... definitely saw staff speak to him for a spell...so unable to fully verify.....odd all the same. Everyone welcome?
AVOID if you are younger than 60 years old!! They claim to have a karaoke night on Fridays, but I waited all night in the queue to sing 500 miles and was then told that the queue was too long for my song despite queuing it more than an hour before closing. The DJ is an overweight pensioner who has nothing else to live for except mistreating customers he takes a dislike to. Don’t waste your time with this place until this dinosaur DJ finally moves on - there are plenty of other better places in town
Saturday afternoon stop for a couple of beers and rest from exploring Berwick.
Great atmosphere, a good choice of drinks and the rugby live.
From the minute we stepped in the door the service was brilliant. The staff were very friendly & helpful. Very clean & a cosy atmosphere. Karaoke was great fun & cherie made the whole experience amazing. Highly recommend a visit.
Friendly atmosphere, and dog friendly! Came for food as looked good on previous reviews but they don’t serve food anymore. Good for drinks.
Lovely staff .Had ran out of on tap cocktails.Candles on tables lovely.
Wonderful atmosphere great array of drinks and dog friendly would recommend
The best place to go in Berwick Damian is absolutely fantastic and made the weekend away so much more fun his banter is absolutely brilliant will miss him loads wanted to take him home
Place Pictures
The Brown Bear Info
Amenities
Service options
-
Outdoor seating
-
Dine-in
Health and safety
-
Staff required to disinfect surfaces between visits
Highlights
-
Live music
Accessibility
-
Wheelchair-accessible entrance
Offerings
-
Alcohol
-
Beer
-
Wine
Atmosphere
-
Casual
-
Cosy
Crowd
-
Groups
Payments
-
Debit cards
-
NFC mobile payments
Today
Opening Hours
| Monday | 05:00 PM - 12:00 AM |
|---|---|
| Tuesday | 05:00 PM - 12:00 AM |
| Wednesday | 05:00 PM - 12:00 AM |
| Thursday | 05:00 PM - 12:00 AM |
| Friday | 02:00 PM - 01:00 AM |
| Saturday | 12:00 PM - 01:00 AM |
| Sunday | 12:00 PM - 12:00 AM |
How to go there
Location
Places