The Cross Keys

+44 1294 463518

1 Fullarton Place, Stevenston KA20 3EH United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Cross Keys

The Cross Keys pub has several strengths that contribute to its positive reputation. Firstly, many customers appreciate the friendly atmosphere and staff. Multiple comments mention the great time that visitors have had at the pub, which demonstrates the friendly and welcoming environment. The staff themselves are praised for their good service, with one individual specifically mentioned, Avril, as being a valuable member of the team.

The pub is also commended for its cleanliness. Customers appreciate the well-maintained surroundings, with one comment specifically mentioning the cleanliness of the toilets. This attention to cleanliness contributes to the overall positive experience for patrons.

Another strength of The Cross Keys is the quality of the pub's regulars. Multiple comments mention that the regulars are friendly and easy to get along with. This creates a welcoming and inclusive atmosphere for patrons who may be visiting for the first time.

Furthermore, customers mention that the management and staff are exceptional. This is a significant strength as it suggests that the pub is well-managed and that the employees are attentive and dedicated to providing a positive experience for customers. The comment stating that the staff and management are "second to none" indicates a high level of professionalism and customer service.

However, there are also some weaknesses mentioned by customers. One comment notes that there is no entertainment available at the pub. While this may not be an issue for those who prefer to chat and enjoy the company of others, it could be a drawback for patrons seeking additional forms of entertainment during their visit.

Additionally, one comment mentions that the toilets are a bit of a walk from the bar. Although this may not be a significant concern for everyone, it could be inconvenient for those who require frequent trips to the restroom or have mobility issues.

Overall, The Cross Keys pub has several strengths that contribute to its positive reputation. The friendly staff, welcoming regulars, excellent management, and cleanliness are all factors that contribute to the positive experiences described by customers. However, the absence of entertainment options and the location of the toilets could be potential drawbacks for some patrons. Despite these weaknesses, the pub appears to offer a great night out and is recommended by those who have visited.