The Duke of Wellington, Liscard

+44 151 639 5997

1 Seaview Rd, Liscard, Wallasey CH45 4QN United Kingdom of Great Britain and Northern Ireland

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Quick Facts About The Duke of Wellington, Liscard

The Duke of Wellington, located in Liscard place, has both strengths and weaknesses, as highlighted by the comments from various customers. In order to thoroughly understand the strengths and weaknesses, let us analyze each comment and its implications.

Starting with the positive aspects, many customers have mentioned the friendly and accommodating bar staff. They always have a smile on their faces and create a welcoming atmosphere. This is a strength as good customer service is essential in any establishment. It can make customers feel valued and increase their likelihood of returning in the future. Additionally, the prices are competitive, which is another positive aspect that can attract customers and encourage repeat visits.

Some customers have also mentioned the clean interior of the pub. This is a strength as a clean environment is crucial for maintaining a positive image and ensuring customer satisfaction. However, it is important to note that opinions on cleanliness vary. While some customers have found the pub to be clean, others have complained about poor cleaning standards, particularly with regards to the toilets. This inconsistency may be a weakness for the pub as it can lead to dissatisfaction among customers and impact their overall experience.

Another strength mentioned by a customer is the nice atmosphere of the pub. This is crucial for creating an enjoyable experience for customers and can encourage them to stay longer and spend more money. However, some customers have mentioned that the pub can be very quiet at certain times, such as Friday evenings. This lack of customers may be a weakness as it can create a less vibrant and lively atmosphere, potentially deterring new customers from visiting.

The comment about a lack of choice in real ales raises a weakness for the pub. Many customers enjoy a variety of drink options, especially when it comes to craft or real ales. By not offering a wide selection, the pub is potentially losing out on customers who prefer these types of drinks. This could be improved by expanding the drink menu to cater to a broader range of tastes.

An interesting comment is the mention of e-cigarette usage by both staff and customers indoors. While some customers may not mind, others may find it unpleasant or even offensive. This can be seen as a weakness as it may deter non-smoking customers from visiting or cause discomfort for those who are sensitive to smoke. Implementing a no-smoking policy, including e-cigarettes, could help address this weakness and create a more inclusive and pleasant environment for all customers.

Finally, the comment on the recent refurbishment of the pub indicates an improvement in its overall appearance. This is a strength as a visually appealing environment can attract more customers and enhance their overall experience. However, it is worth considering whether the refurbishment has addressed other issues, such as cleaning standards and drink choices, in order to provide a complete and satisfactory experience for customers.

In conclusion, The Duke of Wellington, Liscard place, has both strengths and weaknesses according to customer feedback. The strengths include friendly bar staff, a clean interior, and a nice atmosphere, while weaknesses include poor cleaning standards, a lack of choice in real ales, and inconsistent customer numbers. By addressing the weaknesses and building on the existing strengths, the pub has the potential to improve its overall reputation and attract a wider range of customers.

Best TL Reviews

Good pub. But the cleaning is very poor. Toilets not cleaned on a daily basis. Tables and floors still have beer stains on them from yesterday or from some other day. When it's quite staff should clean. Not just stand behind bar. Staff and public smoke e cigs in doors.

bar staff always have a smile on their faces and friendly, not like this in some grumpy pubs...

Nice clean interior in the pub, staff on the particular visit not very pleasent .

Very friendly bar staff and great atmosphere, will definitely be back

It is called Dukes now. Nice place.

Good atmosphere lacking choice of real ales

At time of visit (Friday evening around 9pm) had about a dozen customers, very very quiet. Probably picks up when they have live music which it seems.is coming back soon.

Very clean, prices are competitive.

Much nicer after the refurb