The Friendly Frier

+44 1621 853647

13 High St, Maldon CM9 5PB United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Friendly Frier

The Friendly Frier, located in Maldon, has received a mix of positive and negative comments regarding its fish and chips. In order to provide an analysis of the restaurant's strengths and weaknesses, it is important to assess each comment and evaluate their impact on the overall dining experience.

Starting with the positive comments, it is evident that customers appreciate the setting, value, excellent meals, and friendly service at The Friendly Frier. The fact that customers are willing to return for another visit suggests that the restaurant has successfully created an enjoyable and satisfying dining experience for its patrons. Additionally, the reasonable prices are seen as a strength, as it allows customers to receive a high-quality meal without breaking the bank.

The specific mention of the haddock, cod, and scampi being cooked well, fresh, and hot adds further credibility to the restaurant's strengths. The ability to consistently deliver well-prepared dishes showcases the skill and reliability of the chefs at The Friendly Frier. The positive mention of the service being good also aligns with the restaurant's commitment to friendly service, as mentioned in the name.

Furthermore, the mention of the restaurant having the best chip shop chips in the world is a significant strength. This suggests that the quality of their chips stands out and may attract customers who are specifically seeking great chips. Additionally, the availability of free WiFi can be seen as a positive, especially for customers who value connectivity while dining.

Turning to the negative comments, it is concerning to read that some customers found the food to be overdone and dry. The greasy and dry haddock, as well as the dry and overcooked saveloy, indicate a lack of consistency in the cooking process. This weakness may deter some customers from returning or recommending the restaurant to others. Consistency is a key factor in maintaining a positive reputation in the food industry, and The Friendly Frier must focus on addressing this issue.

Another concern is the comment about the generous portions of chips but not enough fish or seafood in the meals. This discrepancy in portion sizes can be seen as a weakness in terms of balancing the ingredients and providing customers with a well-rounded meal. Additionally, the absence of salad or sides further adds to the perception of imbalance and lack of attention to detail.

The mention of the bitter being served ice cold is another weakness. Proper temperature control is crucial in ensuring that beverages are served at an appropriate temperature, enhancing the overall dining experience. The fact that the beer was served in such a way suggests a lack of attention to detail or knowledge regarding serving temperatures.

The mention of the high prices in relation to the perceived quality of the food can also be seen as a weakness. If customers believe that they are paying too much for what they consider to be take away served on a plate, they may be less inclined to return or recommend the restaurant to others.

Although the waitress is commended for being helpful and friendly, it is important to address the other issues mentioned in the negative comments. Friendly service is undoubtedly a strength, but it must be coupled with high-quality food and balanced portion sizes to ensure a positive overall experience.

In conclusion, The Friendly Frier in Maldon has several strengths, including a good setting, excellent meals, friendly service, reasonable prices, and the reputation of having the best chip shop chips in the world. However, it also has weaknesses in terms of consistency in cooking, portion sizes, lack of attention to detail with regards to salad or sides, and temperature control of beverages. Addressing these weaknesses will be crucial in maintaining and improving the restaurant's overall quality and reputation.

Best TL Reviews

If you are looking for fish and chips in a good setting, with good value, excellent meals and friendly service then you will love the friendly fryer. Maldon is lucky to have such a place.

We ordered haddock, cod and scampi, 2 with chips, 1 with salad. All of the meals were cooked really well. The service was good, and the meals were all cooked fresh and arrived hot. Would definately return for another visit. Prices were reasonable too.

pretty poor tbh, everything was overdone. haddock was greasy and dry, even the saveloy was dry and over cooked i didn't even know that was possible. will not be returning

Have used this fish and chip shop for years and they never disappoint. I ordered roe and chips and my friend had a battered sausage and chips. They were cooked to order and were delicious. The chips were cooked to perfection - nice, crisp and golden on the outside and soft in the middle. It was such a lovely lunchtime treat. Well done guys.

The staff are lovely and very accommodating. They have free WiFi! In my humble opinion they have the best chip shop chips in the world!

If you love a traditional old looking English restaurant, then this is the place to be!

As ever, food and service both great. Please never change ❤️

It was really nice and I enjoyed the time.

Not overly impressed with the food. Our meals came with extremely generous portions of chips not enough fish etc. There was no salad on the side and the fish/sea basket were in my opinion a little over cooked. We ordered bitter which was served ice cold. I found it to be very expensive for what I would class as take away served on a plate. The waitress was very helpful and friendly though.