The Garden

Trenance Cottages, Trenance Rd, Newquay TR7 2HW United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Garden

The Garden Place boasts several strengths that make it a standout destination for visitors. One of the most notable strengths is the friendly and helpful staff. Multiple comments mention the friendly service received, with staff members going above and beyond to ensure a positive experience. This indicates that The Garden Place places great emphasis on customer service and creating a welcoming atmosphere for guests.

Another strength highlighted in the comments is the quality and variety of the menu options, particularly for those with dietary restrictions. There are numerous positive remarks about the vegan options available, with one person stating that they were "amazing" and another mentioning the "incredible flavor" of the vegan dirty fries. This shows that The Garden Place has taken the time and effort to cater to a wide range of dietary preferences, ensuring that all guests can enjoy a satisfying meal.

Several comments also praise the delicious food and beverages served at The Garden Place. The cream tea, in particular, receives high praise, with multiple individuals mentioning the warm and fresh scones and generous portions of clotted cream and jam. Others mention the great coffee and recommend trying it. This indicates that The Garden Place takes care to use high-quality ingredients and ensures that their food and beverages are consistently enjoyable.

The picturesque setting of The Garden Place is another significant strength mentioned by customers. The comments describe the beautiful gardens, stunning views, and a nearby boating lake. Visitors appreciate the scenic surroundings and acknowledge that the tea room is a worthwhile destination for its ambiance alone. This highlights The Garden Place's ability to provide a pleasant and visually appealing environment that complements the overall experience.

Despite these strengths, The Garden Place is not without weaknesses. One comment raises concerns about the staff's behavior and customer service. The individual felt that the staff members were cheap and only interested in taking their money, rather than providing good customer service. They also reported a discrepancy in the number of pots of tea ordered versus received. This comment suggests that there may be occasional lapses in customer service, potentially impacting the overall experience for some visitors.

However, it is important to note that this negative experience is an isolated incident, as the majority of comments praise the staff and their friendliness. This signifies that the negative encounter may be a one-off occurrence rather than a consistent issue at The Garden Place.

In conclusion, The Garden Place exhibits several strengths that contribute to its reputation as a desirable destination for visitors. These strengths include the friendly and helpful staff, the availability of delicious vegan options, the quality food and beverages, and the picturesque surroundings. While one comment raises concerns about customer service, the overall positive feedback indicates that The Garden Place is successful in creating a pleasant and enjoyable experience for guests.

Best TL Reviews

Had a walk around the boating lake and stopped in here for a bite to eat had a cream tea and sausage roll both were amazing again freindy and helpful staff .

Amazing vegan options!! The sausage sandwich was delicious and the vegan dirty fries were incredible. So much flavour, all the way through!! Well done guys

Visited a few times and always had a great experience. Great coffee. Had a delicious big warm scone and generous portions of jam and clotted cream with cream tea.

Lovely little tea room, we all had sandwiches and coffee, well worth a trip to, set in beautiful gardens.

Lovely friendly staff served us super coffee's. Highly recommend going there!

Beautiful day sat outside but there is plenty of seating here,we had 2 different afternoon tea,s the scones are amazing!!great service too

I felt the staff there was cheap and only wanted to take my money and not give me a good customer service. I paid for 2 post of tea and only got one. On the menu it says tea made with tealeafs and not bags but they didn't care, all they wanted was to take my money and save there stock. Most of the woman staff there apart from 2 kept giving me funny looks, laughing, staring at me. Didn't like the customer service at all

Absolutely stunning gardens and little lake. Went there with my family for cream tea and it was by far the BEST cream tea i’ve ever had! Scones were warm and fresh and the tea was lovely. Staff were so friendly and chatty. The area surrounding the cafe is so scenic and defines cornwall so well. Couldn’t recommend this place enough!! ????☀️