The Halfway House

+44 1495 220255

Upper, Gelligroes, Blackwood NP12 2HT United Kingdom of Great Britain and Northern Ireland

Open Today:

Quick Facts About The Halfway House

The Halfway House has received mostly positive comments from its customers. The strengths of the restaurant can be summarized as follows:

1. Delicious Food: Many customers have praised the food at The Halfway House, particularly the Sunday lunches and the standard menu. The food is described as outstanding, tasty, and homemade. The quality of the food is consistently rated highly by customers.

2. Friendly and Professional Staff: Multiple customers have commented on the excellent service provided by the staff. They are described as polite, helpful, and accommodating. The staff members go out of their way to ensure that customers have a pleasant experience and are willing to assist with any requests or issues.

3. Dog-Friendly Environment: The Halfway House is one of the few restaurants in the area that allow dogs. This is a significant advantage for dog owners who wish to dine out with their pets. Being dog-friendly sets the restaurant apart from others in the area and attracts a specific clientele.

4. Takeaway and Delivery Services: The restaurant offers takeaway and delivery services, and there is no delivery fee for certain areas. This convenience is appreciated by customers, especially those who live nearby. It provides an alternative for individuals who prefer to dine at home but still want to enjoy the restaurant's food.

5. Cosy Atmosphere: The Halfway House is described as a warm, welcoming, and cosy pub. The old-school feel of the place is appreciated by customers who enjoy a traditional pub atmosphere. The staff members contribute to the cosy atmosphere by providing excellent table service and making customers feel comfortable.

Despite these strengths, there are a few weaknesses that have been mentioned by customers:

1. Inconsistent Cooking: One customer had a negative experience with an overcooked steak. The staff's response to the complaint was unsatisfactory, and the customer had to leave without eating. This indicates an issue with the consistency of food preparation and the resolution of customer complaints.

2. Parking: The parking facility at The Halfway House is mentioned as a weakness in one comment. This suggests that there might be limited parking space available, which could inconvenience customers who arrive by car. Improving the parking situation could enhance the overall customer experience.

In conclusion, The Halfway House has several strengths that make it a popular choice among its customers. The delicious food, friendly staff, dog-friendly environment, takeaway and delivery services, and cosy atmosphere all contribute to its positive reputation. However, it is important for the restaurant to address the weaknesses highlighted by customers, such as inconsistent cooking and parking limitations, in order to further improve the dining experience and maintain customer satisfaction.

Best TL Reviews

This place is my local, and due to that I come here as often as I can. Myself, my fiancée and my dog have enjoyed every time we've had food here and the staff are always professional but friendly and do everything they can to help. The food is always great both the Sunday lunches and standard menu. One of the few (but growing list of) restaurants that are dog friendly in the area. They also offer takeaway and delivery services which is great as there is no delivery fee for my street :)

Went to this place as it was recommended, would NEVER go again. Pub itself is lovely and warm however, I ordered a medium rare steak, the steak was over cooked, when I told the staff they took the steak back, just for them to come back and tell me that it is medium rare, had every excuse of the staff as to why there is no blood or pink, the first girl said there’s no blood because it’s been left standing second girl said it is pink it’s the lighting. The chef demanded that I pay for the steak and if I want another he would charge me twice. Absolutely disgusting never ever had to argue with a chef and the staff before. Ended up leaving the pub having not eaten. Seriously don’t waste your money eating here go to the Darren down the road in risca steak cooked to perfection and staff are delightful.

First time visiting The halfway house for a family get together and Sunday lunch. The food was outstanding and plenty of it too and the staff are very polite and helpful. Won't be the last time we visit for a family get together. Thanks to the staff for a lovely Sunday afternoon

Fabulous Mother's Day lunch, all 7 of us thoroughly enjoyed all 3 courses. Very tasty food and plentiful and the staff were great. 5* from us x

Nice Pub tucked out of the way. Had a very old school feel to the place which i loved. Place was busy ( Always a good sign) service was good and the variety on offer was perfect. Also a nice outside area with plenty of seating. The parking was the only thing that really let the experience down.

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Lovely food. Great service .. Will defo visit again

Wanted somewhere local to eat but fancied something really tasty to eat. The halfway was perfect! Warm, welcoming, cosy pub. The girls who served us were lovely. Sky took our order and gave amazing table service, nothing was too much trouble for her. I had chicken and garlic mushrooms, wow, it all looked homemade and tasted like my mams cooking. My partner had a sirloin and it was melt in your mouth! We will definitely make this a regular place to eat!

This is our 1st time to stay here it was basic but very clean we had a few minor glitches but they were quickly resolved we would have given 5 stars but owing to the fact that there was nobody on site we couldn't give the 5 stars sorry guys