The Haven Cafe

+44 1946 66224

57 Lowther St, Whitehaven CA28 7DP United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Haven Cafe

The Haven Cafe has several strengths that contribute to its overall positive reputation. Firstly, the cafe is known for its friendly staff. Customers appreciate the warm and welcoming atmosphere created by the employees. In addition, the staff members display good memory about their regular customers, making them feel valued and appreciated.

Another strength of The Haven Cafe is the delicious food. Customers have expressed their satisfaction with the quality of the meals, specifically mentioning the ham and cheese toasty and the ham salad sandwich. The fillings in the toasty are not skimmed on, ensuring a fulfilling dining experience. Moreover, the coffee is described as lovely and creamy, indicating that the beverage is prepared with care and attention to detail.

The reasonable pricing of the cafe is also seen as a strength. Customers appreciate the affordability of the menu items, which allows them to enjoy a satisfying meal without breaking the bank. This factor contributes to the overall value and attractiveness of The Haven Cafe.

Additionally, the cafe is praised for its wonderful service. Customers highlight the speed and efficiency with which their orders are served, indicating a well-trained and attentive staff. The fast service is accompanied by a pleasant and friendly demeanor, making customers feel well taken care of during their visit.

Despite these strengths, The Haven Cafe does have some weaknesses that should be addressed. One negative comment expressed dissatisfaction with the quality of the food and drink. The customer mentioned that the bread in the bacon butty was of poor quality, the bacon was too salty, and the latte tasted like burned coffee beans. These criticisms suggest that there might be inconsistencies in the preparation and execution of certain menu items. Such feedback is important for The Haven Cafe to consider in order to maintain its reputation for delicious food.

Moreover, one customer complained about feeling rushed by the staff, indicating a potential weakness in customer service. While most customers found the staff to be friendly and helpful, this particular experience suggests that there may be occasions when the staff is not as attentive or patient. It is essential for the cafe to address such incidents to ensure that all customers feel welcome and relaxed during their visit.

In summary, The Haven Cafe has several strengths that contribute to its positive reputation. The friendly staff, delicious food, reasonable prices, and wonderful service are all aspects that are appreciated by the majority of customers. However, it is important for the cafe to address the weaknesses mentioned in the negative comments, specifically the inconsistencies in food quality and occasional lack of attentiveness from the staff. By maintaining its strengths and addressing its weaknesses, The Haven Cafe can continue to provide a pleasant dining experience for its customers.

Best TL Reviews

Friendly staff, delicious food, reasonably priced, wonderful service

Friendly staff with good memory about there customers

Great little cafe enjoyed a ham and cheese toasty, they definitely don’t skim of the fillings! Great fast service with a smile,

Lovely creamy coffee, ham salad sandwich today, perfect for a wet Saturday in Whitehaven ( or a dry one )

I have been here a few times, every single time I felt like the staff couldn't wait for me to finish my food and leave. Well don't worry I'm not coming back. I only wanted a bacon butty and latte. The food and drink arrived with poor quality the bread was of poor quality the bacon was too salty the latte tastes like the coffee beans had been burned so all in all not going back.

Brilliant find, staff amazing and friendly, food so good

Very polite and helpful service from friendly staff. Sat outside on a sunny April day with perfect coffees and water for my dog. Better than the Costa opposite in the full shade from the Sun

Best coffee in town. Friendly staff. Guaranteed you'll have a good crack, not to mention a damn good laugh. Love and best wishes to Nicola and all the girls!