Quick Facts About The Lookout
The Lookout cafe has received both positive and negative comments, so it is important to analyze both the strengths and weaknesses of the establishment.
One of the main strengths of The Lookout cafe is its scenic location. It is described as a "beautiful little spot overlooking the River Tweed" and a "pretty spot under the bridge." This allows customers to enjoy their meals in a picturesque setting, especially on a warm sunny day. Additionally, the cafe is described as a "lovely quirky wee place" and "quirky cafe," which suggests a unique and charming atmosphere.
Another strength highlighted by customers is the friendliness of the staff. They are described as "friendly," "lovely," and "very helpful." The staff's kindness is demonstrated in comments such as "lovely kindness shown in carrying the takeaway to a bench" and "Janice couldn't have been more helpful to a friend who had special dietary needs." This positive customer service can greatly enhance the overall dining experience.
The quality of the food is also mentioned as a strength by some customers. The hallumi platter is described as having "amazing flavors," while the coffee is said to be "very nice." Customers appreciate that the food is freshly prepared and made with locally sourced ingredients. The cafe also offers a good selection of home baking, which is seen as a bonus by some customers.
In terms of weaknesses, one customer had a disappointing experience with their meal. They describe the chicken in their Ciabatta sandwich as "cheapest possible," "flat, dry, and tasteless," and suggest that something from a discount supermarket would have been better. The lack of a salad garnish and the presence of cheap coleslaw and a few crisps are criticized as well. Additionally, the customer mentions that there was no apology or partial refund when they expressed their dissatisfaction.
The size of the menu is mentioned as a weakness by one customer who compared The Lookout cafe to a nearby competitor, Lowry's. They claim that Lowry's has a menu three times larger, which suggests a greater variety of options. This customer ultimately decides to spend their money at Lowry's instead of The Lookout cafe.
Another weakness mentioned by one customer is the seating situation. They note that the quayside tables were full, and while there were a few benches available in a cobbled area near the cafe, it may not be sufficient for all customers during peak times. This lack of seating can be inconvenient and potentially deter customers from visiting.
Overall, The Lookout cafe has strengths in terms of its scenic location, friendly staff, and the quality of some of their food. However, there are weaknesses in terms of food quality inconsistencies, a smaller menu compared to competitors, and potential seating limitations. It is important for the cafe to address these weaknesses and continue to build on its strengths to provide a better dining experience for all customers.
Best TL Reviews
A lovely place to sit at side of riverbank especially on a warm sunny day, have enjoyed lunch, an afternoon tea with Scone and coffee or a cool refreshment there in the past but give 5 stars for Service given today with brunch takeaway, the quayside tables were full but there is a few benches to sit on in cobbled area near cafe, lovely kindness shown in carrying the takeaway to a bench
VERY Disappointing! Save your legs a walk and go to Lowry's, just a 100 yards away. I thought I'd support this small cafe and chose a Ciabatta with Southern Fried chicken. BIG mistake! Cheapest possible chicken, flat, dry and tasteless - even something from Lidl would have been better. No salad garnish, just some cheap coleslaw and a few crisps - and all for £8.50. If I hadn't skipped breakfast I would have left it. Mentioned how poor it was when paying but no apology or partial refund. Well - why bother with a steady supply of tourists to milk? I was going to have a scone and jam but decided to spend my money elsewhere. So I walked along to Lowry's at the Chandlery (100 yards) where the menu was 3x larger and enjoyed a pot of tea and lovely jam scone. I know which one I'll visit next time - so be warned!!
Small independent cafe looking over the harbour.
Happily had a mug of tea while waiting for my trip with Berwick Boat Trips.
Lovely food , quirky cafe friendly staff
Returned today for lunch, had the hallumi platter....wow the flavours were amazing. Coffee locally sourced, very nice. Staff are lovely, setting is amazing, would have stayed for dinner if wasn’t going back had my eye on the quiche! Couldn’t leave without having another homemade cheese scone....totally epic. Your crazy if you don’t visit this place. Best of all got to see Mr Bo again ❤️❤️
Beautiful little spot overlooking the the River Tweed. The weather was lovely which made it all the more pleasant. The food was very nice and considering the extra precautions necessary for Covid and the popularity of the cafe, we were served quite quickly. Would definitely recommend.
Lovely quirky wee place. Thoroughly enjoyed our lunch and coffee. Food freshly prepared, healthy, tasty portions with the added bonus of a good selection of lovely home baking. Janice couldn't have been more helpful to a friend who had special dietary needs.
Recommend you check out The Lookout, if you are in the area!
Lovely friendly cafe in a pretty spot under the bridge. Accomodating of both young children and dogs and with good value foods. New to area and very happy to have found The Lookout Cafe so soon. Will definatley be back.
The Lookout Info
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
Offerings
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Coffee
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Healthy options
Dining options
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Dessert
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 04:00 PM |
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| Tuesday | 10:00 AM - 04:00 PM |
| Wednesday | 10:00 AM - 04:00 PM |
| Thursday | 10:00 AM - 04:00 PM |
| Friday | 10:00 AM - 04:00 PM |
| Saturday | 10:00 AM - 04:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
How to go there
Location
Places