Jade Takeaway

+44 1243 861937

97 Hawthorn Rd, Bognor Regis PO21 2BE United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Jade Takeaway

Strengths: 1. Good quality food: Multiple comments mention that the food at Jade Takeaway is delicious and amazing. This indicates that the establishment has a strength in consistently delivering high-quality meals to its customers.

2. Wide variety of menu options: The positive comments mention different dishes like spicy salt & chilli mushrooms, crispy shredded chicken, egg fried rice, pancake rolls, chicken balls, chicken and mushroom soup, duck fried rice, and prawn toast. This indicates that Jade Takeaway has a diverse menu that offers a range of options for customers to choose from.

3. Accommodating to dietary restrictions: One comment highlights that the customer has lactose intolerance and appreciates that Jade Takeaway offers dishes without milk. This suggests that the establishment is considerate of customers' dietary needs and is able to cater to specific requirements.

4. Generous portion sizes: One comment mentions that the portions of food at Jade Takeaway are large and offer good value for money. This suggests that customers feel satisfied with the amount of food they receive, indicating that Jade Takeaway provides generous portion sizes.

5. Friendly and polite staff: Positive comments mention that the staff at Jade Takeaway are friendly and polite. This can contribute to a positive dining experience as customers feel welcomed and well-served.

6. Prompt delivery: One comment commends Jade Takeaway for delivering the food within 30 minutes and still being hot. This indicates that the establishment values efficient and timely service, ensuring that customers receive their orders promptly.

7. Appreciation for free extras: Multiple comments mention that Jade Takeaway offers complimentary items like fortune cookies or something similar. This suggests that the establishment goes above and beyond by adding these extras to enhance the dining experience for customers.

Weaknesses: 1. Inconsistency in food quality: One comment expresses disappointment in the food, stating that it tasted like sugary bacon. This suggests that there may be inconsistencies in the taste and quality of certain dishes at Jade Takeaway.

2. Issues with payment process: One comment mentions a problem with the PDQ card terminal, resulting in the customer being charged but not receiving their food. This indicates that there may be issues with the payment process at Jade Takeaway, potentially causing inconvenience for customers.

3. Negative reviews impacting reputation: Despite some positive comments, one individual mentions that they wouldn't recommend Jade Takeaway, citing a bad experience. This negative review can potentially impact the establishment's reputation and deter potential customers from trying their food.

4. Lack of flexibility in resolving issues: Although one comment mentions that Jade Takeaway resolved a problem by sending another meal, there is no indication of flexibility in addressing the issue with the payment process. This suggests that the establishment may not have been willing to acknowledge the mistake or provide a satisfactory resolution for the affected customer.

Overall, Jade Takeaway seems to have strengths in providing good quality food with a diverse menu, accommodating dietary restrictions, offering generous portion sizes, having friendly staff, and providing prompt delivery. However, there are weaknesses in terms of inconsistencies in food quality, issues with the payment process, negative reviews impacting reputation, and a lack of flexibility in resolving issues. It's important for Jade Takeaway to address these weaknesses to maintain and improve customer satisfaction.

Best TL Reviews

Really good food.

The spicy salt & chilli mushrooms are my favourite.

Crispy shredded chicken with egg fried rice - delicious!

I ordered last night, I use Jade all the time, but this is my last, it was awful!! The house special Curry tasted like a load of sugary bacon was in it, and pancake roll's the same, couldn't eat it, it went in the bin. Disappointed as I used to like them. Never again!!!!

Have sent a private message to you as I ordered from a different address, but I am on your database and if you check you'll see I was a regular customer.

Thankyou jade for putting it right, you sent me another meal tonight and it was perfect.

Sarah Collins

Not a great experience.

Paid for food in the shop ….the money left my account which was evident by the app on my phone but because their ageing pdq card terminal didn’t work properly they told me the money didn’t go through properly which it clearly had done and I showed them this on my account ….spent the next twenty minutes ringing the bank at the counter who told them that the money had been transferred but they were having none of it which resulted in me being £14.80 out of pocket and no food to show for it .

Really wouldn’t recommend at all .

got no idea how Jade only has 3 starts the food is always amazing and the portions of food is always great good value of money if you come to Bognor please do try Jades I also have lactose intolerant ( what means I can't ha e anything with milk in) and they know if it has milk in most of the stuff don't have any milk in and I am so grateful for that!

So friendly. Always gives fortune cookies or something for free too! Brilliant quality food. Highly recommend the pancake rolls. They are like a meal in themselves. We go there everytime we want Chinese now. 5* for sure

Tried this chinese first time and im really surprised considering it has only 3star reviews. Order arrived within 30min, everything was still really hot. Chicken balls were as good as they possibly could be, chicken and mushroom soup had alot of flavour, duck fried rice were amazing and prawn toast was stuffed with prawns. Very impressed.

First time using Jade Chinese takeaway. The lady I ordered with via landline was very polite. The food arrived promptly and was well sealed and hot. The portion sizes were large and very good value for money. The meats were all tender and the veg was all fresh and firm. We will definitely order again, Thankyou.

Excellent food. Lovely staff.