The New Chippery

+44 1942 245460

Market St, Wigan WN1 1HX United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The New Chippery

The New Chippery appears to have several strengths based on the comments. Firstly, it offers a vegan menu and a gluten-free menu, catering to individuals with specific dietary preferences or restrictions. This suggests that the establishment is inclusive and considers the needs of a diverse customer base. The vegan menu in particular is praised for offering a variety of delicious options, such as vegan chicken nuggets, battered sausage, and vegan gravy. The availability of vegan butter and plant milk further demonstrates the commitment to providing vegan-friendly choices.

Additionally, the staff at The New Chippery are consistently described as friendly, helpful, and welcoming. Customers feel valued and well taken care of, which contributes to a positive dining experience. This is exemplified by comments such as "such lovely, friendly, and helpful staff" and "great service, nothing too much trouble." The presence of attentive and accommodating staff is crucial in ensuring customer satisfaction.

The quality of the food at The New Chippery is also highlighted as a strength. Multiple comments mention that the food is great, fantastic, and delicious. The chips and fish receive special praise for being well-done and lightly battered, resulting in a flavorful and satisfying meal. The affordability of the food is another strength mentioned, with comments noting that it is fairly priced and excellent value.

Furthermore, the establishment appears to prioritize customer service, as indicated by the comment, "her customer service was 1st class, a real genuine person." This suggests that the staff are attentive, friendly, and go above and beyond to ensure a positive dining experience for customers. The high level of service impresses customers and contributes to the overall positive impression of the establishment.

However, there are also a few weaknesses that can be inferred from the comments. One customer mentions that they did not see pies as an option on the menu. Although this is a minor issue, it suggests that the menu may not be consistently updated or may occasionally lack certain items. Additionally, one comment mentions that the small size of the establishment makes it feel crowded when it is busy. This could be a potential drawback for customers who prefer a more spacious dining environment.

In conclusion, The New Chippery appears to have numerous strengths. These include its vegan and gluten-free menu options, excellent customer service, high-quality food, and affordability. However, improvements could be made in terms of menu consistency and potentially expanding the physical space to accommodate a larger number of guests. Nonetheless, overall customer feedback is positive, indicating that The New Chippery is a reputable and enjoyable chip shop in Wigan.

Best TL Reviews

What a brilliant chippy. They offer all the usual foods that a chippy does but they also have a vegan menu and a gluten free menu.

The vegan menu has some delicious options such as: vegan chicken nuggets, vegan battered sausage and chips,peas and vegan gravy. They even have vegan butter and plant milk.

They did used to offer pies but I didn't see these as an option when I visited this time.

I really recommend this place, especially to vegans and those trying to cut down on their consumption of meat and animal products.

Such lovely, friendly and helpful staff too. We felt so welcomed and so looked after. It was a joy to visit here. Definitely worth the money and we will definitely be back and will let our friends and family know that they need to visit this brilliant chip shop.

Great quality food. Really friendly staff and owner. Whether you're eating in or out they can't do more to accommodate you and make sure you have exactly what you want/need.

The food is fairly priced and always piping hot and fresh. Highly recommend!

Went into today for a non-date lunch date. Claire looked after us, a complete breathe of fresh air, her customer service was 1st class, a real genuine person.

Food was fantastic.

Will be back.

Myself and 3 teenagers dined, we were wanting chips and gravy and were going to share fish. We were told it would be cheaper to get 4 small fish and chips. That impressed me alone. The food was fab. The price was great and I left a tip as the service was excellent

Food and service, amazing. So much so that it's always packed. Their food and service would provide the perfect atmosphere in a bigger place. You're on top of everyone sitting around you. Other than that, simply amazing.

Great chippy, special small fish, chips and peas, tea, bread and butter meal, excellent value.

We always go for lightly battered, well done fish - delicious.

Staff are very friendly too!

A must-go-to place for lunch in Wigan. Excellent food & service. Very welcoming. Vegetarian & vegan menu along with the more traditional menu.

Went for lunch with the family. Staff were very helpful, with a special thanks to Claire. Great service, nothing too much trouble.