The Plaice

+44 1962 881993

51 Priors Dean Rd, Winchester SO22 6JN United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Plaice

The Plaice place, based on the comments provided, has several strengths and weaknesses. In terms of strengths, one major advantage is the quality of their fish and chips. Many customers praised the beautiful cooking of the cod, highlighting the light and crisp batter. The fact that the shop changes its oil regularly also contributes to the high quality of the food. Additionally, the premises were described as clean and pristine, suggesting a commitment to maintaining a hygienic environment. The efficient service and friendly staff were also commended, indicating a positive customer experience.

However, there are some weaknesses that need to be addressed. One common complaint is the lack of organization when it comes to ordering. A few customers mentioned having to wait for an extended period of time while others were served ahead of them. Implementing a numbering process could help streamline the ordering process and prevent customers from having to repeat their orders multiple times. This would greatly improve the efficiency of the establishment.

Another weakness mentioned by several customers is the portion size. Many felt that the portions were small, especially considering they ordered a large size and paid extra for it. This complaint is particularly problematic as it suggests customers are not getting value for their money. It is important for The Plaice place to address this issue by either increasing portion sizes or clearly indicating the size of their portions to avoid misleading customers. One customer even mentioned that they had to ask where the rest of their order was since the portion was so small. This type of feedback indicates that the establishment needs to make significant improvements in this area.

Furthermore, some customers found the batter on the fish to be quite soggy. This may be a result of the wrapping technique and should be addressed to ensure that the batter remains crisp and intact. Consistency in the quality of the batter is crucial to maintaining customer satisfaction and positive reviews.

Despite these weaknesses, The Plaice place still has loyal customers who enjoy their food and have given positive feedback. The establishment has been praised for maintaining high standards over the years, indicating a level of consistency that is appreciated by its patrons. This is an important strength to highlight as consistency breeds customer loyalty and positive word-of-mouth marketing.

In conclusion, The Plaice place has several strengths including the quality of their fish and chips, a clean and pristine environment, and efficient service. However, they face some weaknesses such as lack of organization during the ordering process, small portion sizes, and issues with the batter becoming soggy. These areas need to be addressed in order to provide a better overall experience for customers and ensure their satisfaction.

Best TL Reviews

Absolutely no organisation when it comes to ordering. Absolute chaos. Waited over half an hour while multiple people went in front. A simple numbering process would save the painful process of being asked fifteen times what I ordered.

Absolutely excellent fish and chips, beautifully cooked cod with a lovely light batter, chunky perfectly cooked chips. The Plaice obviously change their oil regularly as the batter was crisp and golden, without a hint of old oil as so regularly found in other places. Prestine, clean premises .... just a bit of a long wait for food order but shop was busy so understandable and worth the wait

Very disappointing - portion size was very small despite asking for a large and paying more than I expected. I wanted to ask where the rest of my order was! I have had fish and chips in many places and this was by far the stingiest portion I’ve ever had. The fish batter was also quite soggy, chips were nice but there was literally only a handful of them. I won’t rush back.

The portion sizes are tiny. I questioned if the large chips really was a large, and was told it was. Nowhere near enough for 2 adults. The batter on the fish stuck to the wrapping, so I lost half my batter too. Fish was fine. Chips were ok.

Best Fish and Chips. Freshly fried and efficient service !

By far the best fish n chips in Winchester. They are literally award winning to. Chris and co are friendly and welcoming. Support local business! A++++

Food was nice but I bought large chips to share between 3 of us, based on other Fish and Chip shops I thought this would be more than enough for us. The chips fed the kids...none left for me! Portion sizes need to be addressed, very expensive considering it was only enough to feed 2 children and they are not big eaters.

Another great meal. Superb quality, worth the money. Still maintaining the high standards after all these years of being open. Keep it up!