The Red Lion

+44 1633 423323

Backhall St, Caerleon, Newport NP18 1AR United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Red Lion

The Red Lion place has received a variety of comments, both positive and negative, highlighting its strengths and weaknesses. With a lovely, relaxed atmosphere, friendly staff, and a good choice of drinks, the pub has several strengths that make it an appealing place to visit.

One of the pub's strengths is its friendly and prompt service. Customers have praised the staff for being welcoming, friendly, and accommodating. This is an important aspect, as good service can greatly enhance the overall dining experience.

The selection of drinks and the quality of the food are also strengths mentioned by customers. The pub offers a good variety of drinks, including great ale, which has been appreciated by patrons. The food, particularly the homemade curry and chips, has been described as tasty and well-cooked, with large portions that are rich in flavor. Customers have also praised the pub's festive and Sunday dinner menus.

The affordability of the food has also been highlighted as a strength. Many customers have mentioned that the prices are reasonable, making it a good option for those on a budget. This can be especially appealing for families or larger groups.

Additionally, the pub's atmosphere has been praised as warm, relaxed, and welcoming. Customers have enjoyed the cozy environment, which makes it a great place to socialize or have a work Christmas night out. The friendly locals who are happy to chat have also contributed to the pub's positive atmosphere.

However, there are also weaknesses mentioned in the comments that need to be addressed. One customer mentioned that they were not impressed with the roast dinner, particularly with the lack of green vegetables and overcooked peas. Limited vegetarian options were also mentioned as a downside.

One comment highlighted the lack of information on the menu, as it did not display prices or include all available options. This lack of transparency can be frustrating for customers and may deter them from visiting again.

Another weakness mentioned is the pub's cash-only policy. While this may not be an issue for everyone, it can inconvenience customers who prefer to pay with cards. Furthermore, the fact that customers were asked to withdraw cash from a nearby ATM that charged a fee shows a lack of consideration for customer convenience.

In terms of menu availability, some customers mentioned that several menu items were sold out after ordering. This can be disappointing and frustrating, especially if customers have their hearts set on a particular dish. Clear communication about menu availability is essential to avoid customer disappointment.

In summary, The Red Lion place has several strengths, such as a lovely atmosphere, friendly staff, good drink selection, tasty food, and reasonable prices. However, there are also weaknesses, including inconsistent food quality, limited vegetarian options, lack of menu information, cash-only policy, and menu item unavailability. By addressing these weaknesses and building upon their strengths, The Red Lion place can improve the overall dining experience and attract more customers.

Best TL Reviews

A lovely pub, relaxed and warm atmosphere. Good choice of drinks and friendly, prompt service. We were there on curry night and would highly recommend the meal deal, we also had desert (bounty cheesecake and sticky toffee pudding). One curry choice, homemade and tasty. Really lovely food, and the chips were homemade and great!

Friendly staff, and friendly locals happy to have a chat. Great ale. We didn't dine on this occasion.

In a small village full of pubs, this one is well worth a visit

Wasn’t impressed with the roast dinner, especially the lack of green vegetables and the peas looked like they had been boiled within a inch of their life! I wanted chicken but only red meat and fish was shown on the menu, but when I asked they did have chicken, not sure why this wasn’t shown, there was also no prices on the menu.

Food wasn’t that nice, wouldn’t go back here again and limited vegetarian food.

Also when I came to pay it was cash only and I was asked to go to the cash point next door which charged for withdrawing cash, wasn’t happy about that so the pub paid the charge for me, not a great experience.

Food here was great and very well priced. Sunday lunch and dessert for 2 people for less than £30. Can’t go wrong at that price!

Large portions of food which is rich in flavour. Cheerful staff. Ran out of quite a few menu items after ordering. Wise to ask if they have what you want in to avoid disappointment.

Really good pub food. Went for a work Christmas night out and the service and atmosphere was fab. Little gem x

Lovely food and festive menu is good. Cosy , friendly owners which made u feel welcome. Sunday dinner is worth a visit.

Absolutely lovely meal, well cooked and staff at the bar and serving food were extremely friendly and welcoming