Quick Facts About The Shovels Inn
The Shovels Inn has received mostly positive comments, highlighting its strengths, such as friendly staff, excellent food, good atmosphere, and accommodating service. These comments indicate that The Shovels Inn has created a welcoming and enjoyable environment for guests. The strengths and weaknesses of The Shovels Inn can be analyzed further based on the comments provided.
One major strength of The Shovels Inn is its friendly and welcoming staff. Guests have consistently mentioned the staff's friendliness and helpfulness, which undoubtedly contributes to the positive atmosphere of the pub. Furthermore, the landlady is commended for her accommodating nature and aim to please. This highlights the excellent customer service provided by The Shovels Inn.
The atmosphere of The Shovels Inn is also mentioned positively in the comments. Guests have described it as nice, clean, and lovely. This indicates that the pub has created a warm and inviting environment for its guests, which likely adds to their overall experience. The pub has also been praised for its decoration during holidays, such as Halloween, which suggests that they go the extra mile to create a festive atmosphere for their customers.
Another strength of The Shovels Inn is the quality of its food. Multiple comments mention how excellent and tasty the food is. The cheese and onion pie is specifically mentioned as one of the best pies they have eaten. The fact that everyone at the table enjoyed their meal further reflects the high quality of the food. This demonstrates that The Shovels Inn takes pride in its menu and offers delicious dishes to its customers.
The selection of beers and drinks at The Shovels Inn is also seen as a strength, with one comment commending the pint of Timothy Taylor Boltmaker. Having a good variety of beverages is important, as it allows customers to have a wide choice and enhances their overall experience.
Despite these strengths, there are a few weaknesses mentioned in one of the comments. One customer experienced poor service, with a long wait time of 2 1/2 hours for their meal. This is an extremely long time, especially when accompanied by a young child. The staff also seemed overwhelmed and struggled to keep up with the demands of the customers, resulting in delays and difficulties with getting drinks and ordering desserts. This indicates that The Shovels Inn may struggle during busy times to provide efficient and prompt service to all customers. The food was also disappointing for this particular guest, with one meal being undercooked and another burnt. This suggests that there may be inconsistencies in the food quality, which could be a potential area for improvement for The Shovels Inn.
In conclusion, The Shovels Inn has several strengths such as friendly staff, excellent food, a nice atmosphere, and accommodating service. These strengths have been consistently praised in the comments. However, there are also weaknesses, particularly related to service efficiency during busy times and inconsistencies in the food quality. These weaknesses should be addressed in order to provide a consistently positive experience for all guests at The Shovels Inn.
Best TL Reviews
Popped into the shovel in while glamping with my wife and daughters, and was greeted by a very friendly gent, who made us all feel very welcome. There was a really nice atmosphere feel and the staff were super friendly. Also the food was excellent. Highly recommended if your in the area. Thanks guys for making us feel so welcome.
Nice atmophere here I always enjoy my meal. The staff are always friendly and helpful. They have some great events for all the family and always decorate for events such as Halloween. Defiantly worth a visit. The landlady is very accommodating and always aims to please.
We are on holiday in November weather not too good, however we were driving past The shovel turned around and decided to go in for a quick drink ????, this was the best decision of the day the welcome even though we had our small dog ???? Tom with us was brilliant, the landlady gave us water and dog biscuits for Tom. We got our drinks (not water) then decided to have a meal,we both had haddock and chips with mushy peas and the meal was absolutely lovely. The pub is nice and clean with a nice atmosphere and a good landlady with a good sense of humour, I wish my local in Kent was like this one.would recommend this pub don't pass it go into it ???? you wont regret it
Lovely pub, excellent food, good selection of beers, great staff. Well recommended.
My first time, we had lunch, I ordered the cheese and onion pie up there with the best pies I have eaten. Everyone on the table enjoyed the food. The staff was friendly and nice. I will be going again.
Too good to be true...
Excellent food and the most delicious pint of Timothy Taylor Boltmaker... well done team????
Great food, great atmosphere and lovely staff. We enjoyed the first meal so much we booked immediately for New Years day.
Meals were extremely tasty with good portions.
I don't like giving poor reviews, but unfortunately left with no choice. 2 1/2 hours to have a meal with a young child was a bit ridiculous. Quite possibly would have been longer if we had waited for a bill to be brought to the table! Whilst the people serving was nice enough they was clearly too busy to cope. Leaving us without drinks and struggling to order desserts. The food was poor from the outset, having to send back a meal as it wasn't cooked, whilst another one was on the burnt side. Mains was ok, but certainly nothing to shout about and certainly doesn't make us want to visit again. Although staff apologised for the food and slow service it seemed to be quickly cast aside and not really responded to as you might think. Very disappointed.
Place Pictures
The Shovels Inn Info
Amenities
Service options
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Outdoor seating
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Bar games
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Great bar food
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Live music
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Quiz night
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Sport
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Alcohol
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Beer
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Wine
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 12:00 PM - 12:00 AM |
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| Tuesday | 12:00 PM - 12:00 AM |
| Wednesday | 12:00 PM - 12:00 AM |
| Thursday | 12:00 PM - 12:00 AM |
| Friday | 12:00 PM - 01:00 AM |
| Saturday | 12:00 PM - 01:00 AM |
| Sunday | 12:00 PM - 12:00 AM |
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Location
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