The Sky Kitchen

+44 1506 885115

B7015, East Calder, Livingston EH53 0ET United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Sky Kitchen

The Sky Kitchen has several strengths based on the comments provided. Firstly, there is a superb amount of choice on the menu, which allows customers to find dishes that suit their preferences. This is a significant advantage as it ensures that there is something for everyone, increasing the likelihood of customer satisfaction. Additionally, the food was hot when the customers collected their order, indicating that the kitchen prioritizes delivering meals at the appropriate temperature. This attention to detail is appreciated as it can significantly impact the overall dining experience.

Another strength mentioned is the reasonable pricing of the food. When dining out or ordering takeaway, the cost is an important factor for many customers. The fact that The Sky Kitchen offers food at a fair price makes it more accessible to a wider range of people. This can contribute to repeat business and customer loyalty.

The polite and friendly service, along with a smile, is also highlighted as a strength of The Sky Kitchen. The experience of interacting with staff members can greatly impact a customer's overall impression of a restaurant. Positive interactions can enhance customer satisfaction and make them more likely to return in the future. The fact that the service at The Sky Kitchen is mentioned positively underscores that the staff values customer service.

Furthermore, the comments mention that the portion sizes were excellent and that there were enough leftovers for the following day. Generous portion sizes can leave customers feeling satisfied and enhance the value they perceive from their meal. Additionally, the ability to have leftovers for future meals can be convenient for customers, especially if they have a busy schedule or prefer to have pre-prepared meals.

Moving on to the weaknesses mentioned, one customer expresses disappointment with the quality of the food during their most recent visit. They mention tasteless and overcooked rice that had to be thrown away. This suggests that the consistency and quality of the food may be inconsistent, which can be a significant weakness for a restaurant. Inconsistency can lead to a loss of trust and potentially deter customers from returning.

Another weakness mentioned is related to the delivery service. One customer had a negative experience with the delivery platform, waiting longer than the estimated time and having issues with the order. This indicates that the delivery service may not be reliable and can cause frustration for customers who are expecting prompt and accurate deliveries.

Lastly, there is a mention that the restaurant can no longer offer the full menu under new management and cannot take card payments over the phone. This can limit the options available to customers and inconvenience those who prefer to pay by card. A limited menu may also be disappointing for customers who have come to enjoy specific dishes that are no longer available.

Overall, The Sky Kitchen demonstrates strengths in terms of menu choice, hot food, reasonable pricing, polite service, and generous portion sizes. However, there are weaknesses highlighted, including inconsistent food quality, issues with delivery, and limitations on the menu and payment options. Identifying and addressing these weaknesses can help the restaurant improve its overall customer experience and satisfaction.

Best TL Reviews

Enjoyed a meal with family from Sky Kitchen in early July 2022 (a Friday night). Superb amount of choice on the menu, food hot when we collected our order, reasonably priced and polite, friendly service with a smile.

Our order choices were delicious and the portion sizes were excellent. I ordered tofu with mixed vegetables & cashew nuts as my main (as tofu is my favourite and it isn't available at every Chinese takeaway, I was a very happy bunny!), my family chose meat dishes.

Altogether, 3 happy adults! We had enough in leftovers to eat cold for lunch the following day, too ????

Thank you very much. Will be happy to order from them again in the future.

I have mixed reviews about Sky Kitchen . I have used for years and food and selection always been really good and never had cause to complain. I know it has changed ownership recently but ordered takeaway for delivery a few weeks ago and was really good . Unfortunately ordered again tonight at 5.15pm and was told would be 30mins was still waiting at 6.30 ! Ordered salt and spicy chicken wings which were overcooked and dry then duck in plum sauce with fried rice . Rice was nice but duck was tough with soggy fat and plum sauce was so congealed it was like plum jam and could not eat ! Really disappointed !! Just put in bin and rice and duck were in one huge congealed lump ! Maybe just a bad night but doesn't fill me with confidence to order again !

So the delivery platform they use is a joke I ordered got told it would be 50 mins and still waiting for it I phoned sky kitchen to be told that the driver had delivered it and someone had answered the door and they were remaking it be here I am still waiting.

Great service, good food, we were on our first day of our roadtrip through Scotland and we stayed on a camping park. It was a though day and we needed something to eat, the Sky Kitchen was able to take an order through Google. (Because we couldn't order by phone) And they were happy to deliver it to our campsite.

Another thanks, loved the food alot!

Can no longer offer the full menu under new management & can't take card payment over the phone..cash on delivery only now.

Food: Just stirring in basic sweet chilli sauce to noodles and chicken is nowhere near what hot and spicy chicken noodles are. Made the dish inedible.

Sad end to what was decent takeaway.

We have been going to Sky Kitchen for a number of years now and have always enjoyed our meals but the meal we had tonight which is what we would normally order was terrible, tasteless over cooked rice and had to go in the bin! You have just lost a previously valued customer.

Been using sky kitchen for years . Supposedly under new management . Called to order delivery and the following order took place

Can I have 1 egg foo yung

What number ?

Number ?

Aye , off the menu

Sorry , I don’t have a menu

Well I’m new here

I’ll look at the menu on line

Is it the old menu on line coz it’ll no be there

I’ll just leave it then

Aye ok !!

???????????????????? that’s Sky kitchen hit on the head