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Pizza Box

+44 121 476 2575
4 Genners Ln, Bartley Green, Birmingham B32 3JL United Kingdom of Great Britain and Northern Ireland
Open Today: 03:30 AM - 10:00 PM

Quick Facts About Pizza Box

Pizza Box place, based on the comments provided, seems to have a mix of strengths and weaknesses. It is important to analyze these comments in order to gain a clearer understanding of the overall strengths and weaknesses of the establishment.
One of the main strengths of Pizza Box place is the quality of their customer service, as mentioned in several comments. Customers appreciate the friendly and helpful attitude of the staff, highlighting that they are always polite and provide service with a smile. Additionally, the delivery service is considered fast and the delivery drivers are described as having an "amazing and immaculate attitude towards customers." This indicates that the staff and delivery service contribute positively to the overall customer experience and satisfaction.
Another strength mentioned is the cleanliness of the shop. Customers have stated that the shop is always clean and spotless, with the owner making sure that high standards are upheld. This shows that Pizza Box place pays attention to maintaining a clean and hygienic environment, which is an important aspect of any food establishment.
Despite these strengths, there are some significant weaknesses that have been mentioned by customers. The most common complaint is the quality of the food. Multiple comments describe the food as "vile," "disgusting," and "absolutely disgusting." Customers have reported finding chicken bones on their pizza, receiving undercooked food, and experiencing off-tasting dishes. These complaints highlight significant issues with the quality of ingredients, cooking techniques, and attention to detail in preparing the food. These weaknesses greatly affect customer satisfaction and their likelihood of recommending the place to others.
Another weakness mentioned is the lack of a positive atmosphere. One comment specifically states that the atmosphere was lacking, without providing further details. While it is important to note that this comment does not specify what aspects of the atmosphere were lacking, it indicates that the establishment may not be creating an inviting or enjoyable environment for customers.
In terms of pricing, there are mixed perceptions. One comment refers to the mix grill dish as "daylight robbery" considering the quality and quantity provided. This indicates that some customers may perceive the prices as too high for what is offered. However, another comment mentions the decent deals available, suggesting that the establishment does provide some value for money. It is important to note that pricing is subjective and can vary based on individual preferences and expectations.
Overall, Pizza Box place has strengths in terms of customer service, cleanliness, and delivery service. However, its weaknesses lie in the quality of the food and the perceived lack of atmosphere. These weaknesses significantly impact customer satisfaction and recommendations. It is important for Pizza Box place to address these weaknesses in order to improve the overall customer experience and cultivate a positive reputation. This may involve addressing issues with food quality, training staff to create a more inviting atmosphere, and potentially reassessing pricing to ensure customers feel they are receiving value for their money.


Best TL Reviews

Food was vile, Service was laid back and atmosphere was lacking
Vile. Chicken and mushroom pizza had crushed chicken bones on it. Was sick most the evening after it! Wouldn't eat from there if it was given me
I ordered bbq wings and got wings with heinz sauce squirted over the top. Disgusting.
Lovely pizza. Yummy food, great customer service.
Did not enjoy tbh, ordered a mix grill in nan, the nan bread was undercooked, and chicken & lamb in the nan was overly dry, fries was okay!! I wouldn't recommend £9 for this mix grill is daylight robbery considering the quality is 0 send the quantity is little yo none. Disappointed as I read previous reviews before ordering which seemed to be okay. ????
They have decent deals. Chicken wings were nice and the pizza was nice although i asked for thin and crispy and didnt get it also cheese seemed a tad brown/burnt and not stringy like it should be.maybe oven was too high or wrong cheese used. I would go back and try it again though as it still tasted okey
Ordered a 12 Inch meat feast it all tastes off absolutely disgusting wouldn't recommend this place 1 bite and was thrown in the bin TRY SOMEWHERE ELSE
Lovely food full of flavour. Staff also very friendly,polite and very Helpful.
I have eaten here many times always top quality service very friendly always service with a smile. Shop is always clean and spotless and the owner makes sure standards are up held.
Been using pizza box few years now complaints ever. Also delivery is always fast on time and food always very hot. Delivery drivers have amazing and immaculate attitude towards customers. They are always smiling and greet u with respect even if it is snowing or raining.
Keep it up lads doing great job

Pizza Box Info

Amenities

Service options
  • Delivery
  • Takeaway
  • Dine-in
Highlights
  • Fast service
Accessibility
Offerings
  • Kids' menu
  • Late-night food
  • Quick bite
  • Vegetarian options
Amenities
  • Good for kids
Atmosphere
  • Casual
Crowd
  • Groups

Today

Opening Hours

Monday 03:30 AM - 10:00 PM
Tuesday 03:30 AM - 10:00 PM
Wednesday 03:30 AM - 10:00 PM
Thursday 03:30 AM - 10:00 PM
Friday 03:30 AM - 10:00 PM
Saturday 03:30 AM - 10:00 PM
Sunday 03:30 AM - 10:00 PM

How to go there

Location