Quick Facts About The Trowel & Hammer
The Trowel & Hammer place has both strengths and weaknesses, as mentioned in the comments above.
Starting with the strengths, one customer appreciates the friendly and welcoming atmosphere of the pub. They specifically mentioned the friendly staff and the cozy log burners that create a warm ambiance during winter months. This positive comment indicates that the pub has a good atmosphere and creates a comfortable environment for its patrons.
Another strength highlighted in the comments is the large beer garden at the rear of the property. This is mentioned as possibly the biggest in and around Lowestoft. Having a spacious beer garden is a valuable asset for a pub, as it can attract customers who enjoy spending time outdoors, especially during the warmer months. The availability of this outdoor space adds to the overall appeal of the pub.
The food quality is also mentioned positively in one comment. One customer describes the food as "divine" and compliments the fact that it is always served hot. This indicates that the pub offers delicious food consistently, which can be a significant strength in attracting and retaining customers.
Additionally, the comments mention that the pub has a good selection of food and drink available. This suggests that the pub caters to different tastes and preferences, providing a range of options for customers to choose from.
Moving on to the weaknesses, there are several criticisms mentioned in the comments that highlight areas for improvement. One customer expresses disappointment with the long wait for food, which seems to be a recurring issue. While they mention that the wait is normally worth it, waiting for food for 45 minutes can be frustrating for customers, especially if they are expecting a more efficient service.
Another weakness mentioned is the use of polystyrene containers and wooden knives and forks for serving the food. This customer believes that this approach is not environmentally friendly and compares it to a takeaway experience rather than a dining experience in a pub. This suggests that the pub may need to consider more sustainable options for their food packaging in order to align with customers' expectations and values.
Another criticism is directed towards the quality of the steak. One customer describes it as the worst they have ever had, with every bite being crunchy due to excessive gristle. This indicates that there may be issues with the consistency and quality of the food preparation and cooking in the pub.
Furthermore, there is mention of limited options for vegetarians. The comment suggests that there is only one veggie option available, which the customer believes may be against the law. This highlights a potential weakness in catering to specific dietary requirements and preferences, potentially limiting the pub's appeal to a broader customer base.
Lastly, one comment mentions that the pub was empty when they visited, with only two people inside. This might indicate that the pub struggles with low footfall, which can be a weakness for any establishment, as it can impact revenue and the overall atmosphere of the pub.
In conclusion, The Trowel & Hammer place has strengths in terms of its friendly atmosphere, large beer garden, good food quality, and a diverse selection of food and drink. However, there are areas for improvement, including reducing wait times for food, improving the quality of certain dishes, offering more vegetarian options, and potentially addressing low footfall. Additionally, the use of environmentally friendly packaging could be considered to align with customers' values. Overall, continuous efforts to address these weaknesses can help enhance the overall experience and reputation of the pub.
Best TL Reviews
Very disappointed. Been here many times for lunch. Today we sat in the garden and ordered our lunch. Normally have a long wait for food, but it's worth it. Today we waited 45 minutes and our dinners were served polystyrene containers and wooden knives & forks. Not what you expect when eating in a pub, not environmental friendly. If I wanted a take away I would have gone to the chippy.
The worst steak I have ever had..... literally every bite was crunchy where it had so much Grissel..
Only 1 veggie option (which I think is against the law) and they cook all deep fried food in beef fat so veggies/ vegans can't even have chips!
Would give zero but added 1 star because We felt sorry for the single barman who had to table serve, take orders and run the pub all by himself.
I went to Pakefield beach for a walk and on the way in I saw the Trowel and Hammer, Lowestoft's oldest pub, so I knew I had to pop in. The man behind the bar was very friendly and the pub itself had a very welcoming feel. I only had a diet coke because I hadnt planned to eat out that day. I was the only person in there when I was there at around 12:30. I wish I lived closer because I would love this place to be my local pub.
Popped in for a drink Friday afternoon and it was dead, only two people in there . Very expensive drink wise (something that would put me of visiting again). Clean and tidy inside, again friendly staff. Could not comment on there food as we only drank there . OK they had a choice of two real ales which was better then nothing .
Friendly historic pub /restaurant, cozy log burners to enjoy in the winter months.Good selection of food and drink available. Large beer garden to the rear of the property, possibly the biggest in and around lowestoft
I think it's under new management.??????
Food divine.
Always hot!! As ever.
But wow....everyone is so happy.
The staff are so lovely.
X
Much love
Sam and Nolan.
Xxxx
A really lovely pub visit on Thursday evening for food. Although it wasn't accessible ( we had 2 wheelchair users with us) we were allowed to eat outside. The staff member behind the bar was brilliant, friendly, bubbly and smiled, which makes a huge difference these days and lovely to see. We will be back on our next visit. Thanks guys, spot on!
Nice friendly pub..very warm and cosy.. kids outdoor play area and close to the beach
Place Pictures
The Trowel & Hammer Info
Amenities
Service options
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Outdoor seating
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Bar games
Offerings
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Alcohol
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Beer
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Wine
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 11:00 AM - 11:00 PM |
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| Tuesday | 11:00 AM - 11:00 PM |
| Wednesday | 11:00 AM - 11:00 PM |
| Thursday | 11:00 AM - 11:00 PM |
| Friday | 11:00 AM - 11:00 PM |
| Saturday | 11:00 AM - 11:00 PM |
| Sunday | 11:30 AM - 10:30 PM |
How to go there
Location
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