Quick Facts About The Village Fish & Chips
The Village Fish & Chips place has several strengths, as highlighted by the positive comments. First and foremost, the food is consistently praised as being of excellent quality. Multiple comments mention that it is the best fish and chips they have ever had, indicating that the taste and flavor of the food is exceptional. In addition, the fish is always cooked fresh and to order, which adds to the overall quality and freshness of the meal. The portion sizes are also noteworthy, with comments mentioning that the burgers are tasty and the chips are plentiful. This indicates that customers feel they are getting good value for their money.
The staff at The Village Fish & Chips are consistently praised for their friendliness and politeness. Customers appreciate the positive and welcoming atmosphere created by the staff, which enhances their overall dining experience. The staff also seem to be attentive and efficient, as comments mention that the service is spot on. This suggests that customers feel well taken care of and that their needs are prioritized.
The cleanliness of the restaurant is another strength mentioned by customers. The fact that the place is always clean indicates a high standard of hygiene and cleanliness, which is important for food establishments. Additionally, the restaurant has ample seating for those who prefer to eat in, offering a comfortable and enjoyable dining experience.
However, there are also some weaknesses and areas for improvement that can be identified from the negative comments. One recurring concern is the inconsistency in the quality of the fish batter. A customer mentions that the fish chef currently uses a batter that is similar to pancake batter, which is not as thin and crispy as it should be. This suggests a lack of consistency in the cooking process and a deviation from the previously enjoyed crispy batter. Similarly, the prices of certain items are considered high by some customers, particularly the small lamb Doner, which is criticized for being expensive. This indicates that the pricing might not be competitive and could deter potential customers.
Another weakness mentioned is the attitude of the staff when dealing with a mistake in an order. One comment describes the staff as being extremely rude and unhelpful when the customer tries to correct an error. This reflects poorly on the customer service and can leave a negative impression on customers. The lack of concern and dismissive response from the staff is a significant issue that needs to be addressed to ensure customer satisfaction.
Lastly, there is a mention of the restaurant's irregular closing times. One customer points out that the lights were off and the staff were mopping up at 2145 on a Saturday, which is inconvenient for customers who rely on the restaurant's opening hours. This inconsistency in opening hours can lead to frustration and inconvenience for customers who may have been planning to dine at the restaurant.
In conclusion, The Village Fish & Chips place has several strengths, including high-quality food, friendly staff, cleanliness, and ample seating. However, there are also areas for improvement, such as maintaining consistency in the quality of the fish batter, addressing high prices, improving customer service, and ensuring consistent opening hours. By addressing these weaknesses, The Village Fish & Chips place can continue to build on its strengths and provide an exceptional dining experience for its customers.
Best TL Reviews
Best food and service for miles! The staff are so friendly and polite and cook fish to order. The place is always clean with ample seating to eat in if desired. The burgers and very tasty and they don’t scrimp on the chips!
Best fish & chip shop in Bromley…. Fish always cooked fresh…. I pass about 10 other fish & chip shops on my way to this one….that’s how good it is….staff are always spot on too ????
Best fish and chips I've ever had!!!
We ordered scampi and chips along with rock and chips. While it was quite pricey, it was absolutely worth it and I definitely will be returning!!!
The chips were cooked perfectly to how I like them and were quite chunky. The rock was enormous too!
Went down a treat, thank you!
Probally the best fish and chips around. Friendly staff. Can eat in although only a few tables. Fish and chips cooked to perfection, quality cod fish and potatoes. Mushy peas also very good. Highly recommended. Parking can be a bit tricky.
2145 on a Saturday and the light's are off and the staff are mopping up; can't rely upon a place that closes whenever it feels like.
What used to be good food has also taken a downward spiral.
*Current fish chef uses something similar to pancake batter as opposed to a lighter, crispier batter. This was not always the case. Fried fish batter needs to be thin and crispy.
*Prices are high; it's £7.50 for a small lamb Doner now. I've also had an upset stomach the last 3 times I've eaten it. There are cheaper and better kebabs available for delivery locally.
*The chips are still fantastic but best part £3 a portion. I understand the current financial climate affects everyone but this is extortionate.
I wait until Friday now and get my fish and chips from the Billingsgate van outside Shortlands train station. It's better quality and worth the wait.
If using Justeat order from j&d kebab 2. Cheaper kebabs, open later, tastier and doesn't upset your stomach.
Tasty fish and chips with mushy peas and/or curry sauce
STAY CLEAR! Extremely rude staff when trying to correct an order they messed up.
Only a tiny bit of lettuce was given instead of the full salad. Called up explaining that, and they responded with 'We only give full salad when you request it' which is false because 1) a standard kebab comes with all salad unless stated otherwise 2) I have order from here before and never had a problem.
They did not care at all, were extremely rude and condescending. When I explained that I will be leaving a bad review, staff replied with 'Go ahead'.
Will not be ordering from here again.
Wow! Incredible fish and chips!! until now I have struggled to find a decent chippie in London, but this is most definitely it! Chips are absolute perfection, soft but crispy, and definitely not soggy or greasy in any way. Will be ordering more from here!
Place Pictures
The Village Fish & Chips Info
Amenities
Service options
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Delivery
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Takeaway
Offerings
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Late-night food
Dining options
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Seating
Amenities
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Good for kids
Atmosphere
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Casual
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 11:30 AM - 10:00 PM |
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| Tuesday | 11:30 AM - 10:00 PM |
| Wednesday | 11:30 AM - 10:00 PM |
| Thursday | 11:30 AM - 10:00 PM |
| Friday | 11:30 AM - 10:00 PM |
| Saturday | 11:30 AM - 10:00 PM |
| Sunday | Closed |
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