The White Horse

+44 7704 782783

23 Market St, Ferryhill DL17 8JN United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The White Horse

The White Horse place has several strengths based on the comments provided. Firstly, it is described as a sound place to have a good drink, indicating that the pub has a reputation for serving quality beverages. The presence of a nice bar staff suggests that the employees are attentive and friendly, creating a welcoming atmosphere for customers. Additionally, the pub is commended for having good friends, implying that it is a popular social venue where people can meet and develop relationships.

Another strength highlighted by a customer is the enjoyable experience they had at the pub. They mention that the music was great with dance and lights, suggesting that the pub offers entertainment in the form of music and a lively atmosphere. This feature can attract customers who are looking for a fun and vibrant place to spend their evenings. Furthermore, the individual states that Ferryhill people are welcoming to outsiders, which implies that the pub has a friendly and inclusive atmosphere.

Affordability is also cited as a strength of The White Horse place. The comment specifies that drinks are reasonably cheap, indicating that customers can enjoy their time at the pub without overspending. This quality can attract customers seeking a budget-friendly option or those who want to have a good time without worrying about excessive costs.

The presence of a good atmosphere is repeatedly mentioned in the comments. One individual describes it as a great pub with a good selection of drinks, indicating that the pub offers various options to suit different preferences. The friendly and welcoming service is also praised, suggesting that customers feel comfortable and valued when visiting the pub. Additionally, the mention of a roaring real log fire highlights a unique feature that creates a cozy and inviting ambiance.

In terms of weaknesses, one comment mentions disrespect towards people with learning disabilities and discrimination against individuals in wheelchairs. This indicates poor treatment and discrimination by the staff, which can create an unwelcoming environment for certain customers. Additionally, it is stated that the staff is often drunk, which can negatively impact the quality of service provided and contribute to an unprofessional atmosphere. Furthermore, the comment mentions staff making fun of vulnerable individuals, which is unacceptable behavior and can harm the reputation of the pub.

However, it is important to note that this negative feedback is only provided in one comment, while the positive comments outweigh it. This suggests that the mentioned weaknesses may not be consistently observed by all customers.

Another potential weakness of The White Horse place is not explicitly mentioned in the comments, but it can be inferred from the positive comment about recent ownership change and refurbishment. Prior to the refurbishment, the pub may have had outdated decor and lacked appeal. This implies that the pub may have previously struggled to attract customers due to its outdated appearance. However, with the recent changes and overhaul, this weakness may have been addressed and the pub may now have a more modern and visually appealing atmosphere.

Overall, The White Horse place appears to have several strengths, such as a reputation for good drinks, a friendly staff, and a welcoming atmosphere. However, it is crucial for the management to address the mentioned weaknesses, such as discrimination and unprofessional behavior, in order to maintain a positive reputation and provide a genuinely enjoyable experience for all customers.

Best TL Reviews

Sound place to have a good drink. Nice bar staff and good friends

Been a long time since I have been in here, I prefer to stay in now rather than go out on the drink. But... I really enjoyed my night in here, music was great with dance and lights. Iv always thought Ferryhill people are quite welcoming to outsiders. It's reasonably cheap and staff are polite.

Good atmosphere and only £2 00 a pint

Great pub with a good selection of beers ,wines and spirits. The service is friendly and welcoming. As is the fantastic roaring real log fire ( so seldom seen in pubs nowadays!!) . I shall certainly be visiting again.

If you want to go to a friendly pub go to the Dean and chapter avoid going to the white horse they disrespect people who have learning disabilities and they refuse people in who are in wheelchairs staff are always drunk and then they will take the mick out of people who are vulnerable

This place has recently changed to private ownership and been totally overhauled and refurbished, and now it's amazing. The Sunday lunch was absolutely first class and plentiful, and all the staff were extremely friendly and obliging. They also have a band on every Sunday afternoon so we ended up staying on after lunch and having a great night. The pictures on here all appear to be old ones from before it was done up, now the decor is really unusual with brightly coloured parrot wallpaper in the dining room and all sorts of interesting bric a brac. We'll be going again soon definitely.

Great staff, outstanding food and fast service.

Great staff and friendly customers