Thyme Out

+44 1224 318007

569 Great Western Rd, Aberdeen AB10 6PA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Thyme Out

Thyme Out has received several positive comments about their food, staff, cleanliness, and overall atmosphere. These strengths contribute to its reputation as a great place to dine. However, there are also a couple of weaknesses mentioned in the comments, which should be addressed by the restaurant to improve customer satisfaction and loyalty.

One strength highlighted by multiple comments is the quality of the food. Reviewers mention that the soups, beef olives special, chicken fillets, fresh cooked breakfast, macaroni and cheese, and veggie breakfast were all delicious. This suggests that Thyme Out has a talented chef who knows how to prepare tasty dishes. Good food is one of the primary reasons people visit restaurants, so the positive feedback about the food is a significant strength for Thyme Out.

Another strength identified in the comments is the friendly and welcoming staff. Customers appreciate the kindness and good service they receive when visiting the restaurant. The staff is described as nice, knowledgeable, and efficient. Friendly and attentive staff members contribute to a positive dining experience by making customers feel comfortable and valued. Thyme Out should continue to prioritize staff training and maintaining a positive work culture to ensure consistent excellent service.

The cleanliness of Thyme Out is also praised in one of the comments. A clean environment is essential for any restaurant, as it ensures the health and safety of both customers and staff. A well-maintained premises helps create a professional and inviting atmosphere and builds confidence in the establishment. Thyme Out should continue to prioritize cleanliness and invest in regular maintenance to preserve this strength.

Another strength mentioned in a comment is the spaciousness of the café. A spacious dining area provides comfort to customers, especially during busy times when tables may be closely situated. A comfortable setting contributes to a relaxed dining experience, allowing customers to enjoy their meals and conversations without feeling cramped. Thyme Out should continue to optimize their space to accommodate more customers comfortably.

Thyme Out also benefits from positive reviews about specific menu items such as the bacon roll and the croissant. These items are mentioned as being good deals and delicious, attracting customers to visit the café for breakfast or a quick bite. Offering quality and value for money is a great way for a restaurant to build a loyal customer base.

However, one significant weakness highlighted in a comment is the lack of communication about table turnover. The customer states that they were not informed about the time limit on their table until after they had ordered tea and cakes. This lack of communication led to disappointment as they would have preferred to go elsewhere if they had known about the time constraint. To address this weakness, Thyme Out should make it a standard practice to inform customers of any time limits or restrictions when they make a reservation or upon arrival, allowing them to make an informed decision about their dining plans.

Another weakness mentioned relates to the temperature of the coffee. The customer states that the latte was weak and milky, but later ordered a flat white that tasted great. Consistency is crucial when it comes to food and beverages, and Thyme Out should ensure that all beverages are prepared to the same high standard. Quality control and proper training can help address this weakness and ensure that all customers receive consistently excellent beverages.

Another weakness pointed out in the comments is the slow service. In one instance, the customer had to wait quite a while to be served, and in another, the coffees served were cold. Prompt and efficient service is crucial in the restaurant industry, as customers expect to be served in a reasonable time frame. Thyme Out should assess their staffing levels and procedures to improve the speed of service and ensure that food and beverages are served at the right temperature. Implementing strategies such as table management systems and regular staff training can help address this weakness.

In conclusion, Thyme Out has several strengths, including delicious food, friendly staff, clean premises, and a spacious dining area. These strengths contribute to a positive dining experience for customers. However, there are also a couple of weaknesses, including a lack of communication about table turnover and inconsistent beverage quality. Thyme Out should address these weaknesses by improving communication with customers, ensuring consistency across all menu items, and enhancing the speed of service. By addressing these weaknesses, Thyme Out can further enhance its reputation and build customer loyalty.

Best TL Reviews

Booked a table for lunch before we went to the Tivoli panto. My Mum quickly decided on the beef olives special, I chose one of the soups of the dat with a panini & my daughter had the chicken fillets. All our food tasted amazing & the staff are just so nice. We have been many a time and will definitely be back! X

The cafe is particularly clean and very spacious. Lunch was really lovely, so we then ordered pots of tea and cakes. Unfortunately 10 minutes after we ordered them, we were told they needed our table. By then we had only been in for 1 hour and 12 minutes. There was no mention of this when we booked the table, when we arrived or when they took the order for our teas and cakes! Really disappointed by this as if we’d known we would have gone elsewhere for it.

Visited for mother's Day breakfast. Plentiful easy parking. Friendly and welcoming staff. Had a wonderful fresh cooked breakfast and lovely hot coffee. Couldn't resist some cakes to take away ????.

Lovely cafe nice soup and bacon roll for £7 a good deal. Staff very nice a d no one rushed us out.

The restaurant was spotless, and the staff marvellously did their job. I had macaroni and cheese; it was indeed lovely tasty food. The team that served me were knowledgeable. I had all I ordered, their excellent service and a welcoming attitude. I recommend this restaurant to anyone needing a good meal experience and respect.

Fantastic veggie breakfast. Also, companion had scrambled egg and croissant, again very good. Unfortunately, latte a bit of a let down, weak and milky. However, I rectified that by subsequently ordering a flat white. It was great, strong and tasted of coffee. All in all a really great little place to meet and eat.

Had to wait quite a while for service coffees were rather cold my wife ordered a scone and jam which to be fair came pretty quickly I ordered a warm croissant with butter it came eventually all in all not the best coffeehouse I've been to

Super service, very welcoming ladies. Travelled from other side of the world and had a baked tattie with haggis and neeps - glorious!