Tokyo Joe

+44 1475 723900

20 W Burn St, Greenock PA15 1JR United Kingdom of Great Britain and Northern Ireland

Open Today:

Quick Facts About Tokyo Joe

Tokyo Joe is a restaurant that has received mixed reviews, with both positive and negative feedback from customers. In this analysis, we will examine the strengths and weaknesses of the establishment based on the comments provided.

One of the main strengths of Tokyo Joe is the value for money it offers. According to a customer, the restaurant provides good value for money and a large variety of menu choices. This indicates that the prices are reasonable in relation to the quality and quantity of food served. Additionally, the mention of a bargain specials menu suggests that there are additional affordable options available to customers.

Another strength highlighted in the comments is the excellent food. Multiple customers praised the food, stating that it was excellent and done exceptionally well. This indicates that Tokyo Joe has skilled chefs who are able to prepare delicious meals. The positive feedback regarding the food is consistent throughout the comments, suggesting that the quality is consistently high.

The friendly staff is also mentioned as a strength of the restaurant. Customers appreciated the staff's friendliness and the service with a smile they received. This indicates that the staff members are welcoming and attentive, creating a positive dining experience for customers. Good customer service can greatly contribute to customer satisfaction and repeat business.

The atmosphere of the restaurant is also mentioned positively. One customer describes it as a nice atmosphere and another mentions that the place filled up quickly, indicating that it is a popular spot. A pleasant atmosphere can enhance the overall dining experience and contribute to customers feeling comfortable and relaxed.

However, there are also weaknesses mentioned by customers that should be addressed. One common complaint is the long waiting time. One customer expressed disappointment over the waiting time, even after asking multiple times. This indicates a lack of efficiency in service and a potential communication issue in the kitchen. Long waiting times can be frustrating for customers and may impact their overall experience.

Another weakness mentioned in the comments is the portion size. One customer stated that they did not get much food for the price. This suggests that the portion sizes may be smaller than expected, especially when compared to their previous experiences. It is important for restaurants to provide value for money, and if customers feel that they are not getting enough food for the price, it may deter them from returning.

In one comment, the quality of the breakfast was criticized, with the customer stating that it seemed to be fried. This indicates that there may be inconsistencies in the preparation of certain dishes. Ensuring consistent quality across all menu items is crucial for maintaining customer satisfaction.

Overall, Tokyo Joe has several strengths, including good value for money, excellent food, friendly staff, and a pleasant atmosphere. However, there are also weaknesses that should be addressed, such as long waiting times, portion size issues, and inconsistencies in food quality. By addressing these weaknesses, Tokyo Joe can further enhance its strengths and provide a more consistent and satisfying dining experience for its customers.

Best TL Reviews

Popped in to try something new. Very good value for money, large variety of menu choices. Bargain specials menu and lovely staff. I had garlic mushrooms then chicken and chorizo pasta for £14.95.

Food was excellent, as usual

Unfortunately this time I'll have to take off a star, because the waiting was way too long, even after asking over and over again

At the end they tried to fix it, was still kinda disappointing (communication issue in the kitchen) as we missed our way home because of that..

But thanks for fixing it and as I said, food was excellent, as always :)! Way better than at the fish&chips shop we ordered the other day.

The food is good but you don't get much of it for the price you pay . I used to go there all the time and get chick enchiladas. They used to be the full size of a big plate . Went on Saturday and it was half the size . My husband got the sizzling beef .it wasn't even sizzling. Mmm good but pricey for wot your getting

Quiet when I went in however got busy quickly. Service was good. Stayed for a few then moved on as the place was filling up with dinners.

Went here on Friday, first time with a friend, friendly staff, nice atmosphere, good food, what more could you want. ????

Was"ok" if you like all your breakfast out the deep fat fryer,. Coffee wasn't FYI.

Having moved away when we visit home we come here.Havent been dissapointed ,since new owners have taken over, food is done exceptionally well, portions are just right that i can do 3 courses and feel perfectly satisfied (gives me happy tummy face lol)

Staff are friendly ,service with a smile from every one quick and efficient. Keep up the good work ????????????

Well done to Tokyo Joe. Great food. Great service friendly staff. Recommend the Chicken Sizzle and Chinese Chicken Curry. Top marks.