Townsend Fish & Chips

+44 1226 240531

106 Carlton Rd, Barnsley S71 2BN United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Townsend Fish & Chips

Townsend Fish & Chips has received a mix of positive and negative comments, which provide insights into its strengths and weaknesses. In analyzing these comments, we can better understand the key aspects that make this place stand out and the areas that need improvement.

Starting with the strengths, a recurring theme in the comments is the quality of the fish and chips. Customers consistently mention that the food is really nice and delicious. This is a significant strength as it indicates that Townsend Fish & Chips has mastered the art of cooking fish and chips to the satisfaction of its customers. The positive feedback suggests that the taste and flavor of the food are well-received, making it a popular choice among locals.

Additionally, the prices at Townsend Fish & Chips are highlighted as affordable and cheaper compared to other chip shops in the area. This aspect is crucial for attracting customers, particularly those who are budget-conscious. By providing good value for money, Townsend Fish & Chips is able to compete with other establishments and capture a larger customer base.

Another strength mentioned in the comments is the friendly and polite demeanor of the chip shop owners and staff. They have built a rapport with the customers and have become familiar faces in the community. This personal touch creates a welcoming atmosphere and fosters customer loyalty. The fact that they are described as eager to have conversations and engage with customers reflects positively on the establishment, as it shows a commitment to customer service and building relationships.

An aspect of Townsend Fish & Chips that some customers appreciate is the wait time for freshly cooked food. Although it is mentioned as a downside by some, others view it as a strength. Waiting for the food to be cooked ensures that it is served hot and fresh, without the risk of it sitting for a long time. This attention to food quality is highly valued by those who prioritize the taste and texture of their fish and chips.

Moving on to the weaknesses, a common criticism mentioned in the comments is the inconsistency in the quality of the food. One customer complaint states that the chips tasted earthy and appeared to be from the previous day. Another customer expressed dissatisfaction with the fish, stating that it was soaked in oil. These comments highlight the need for improvement in terms of food preparation and quality control. In a competitive market, consistency is key to maintaining customer satisfaction and loyalty.

Furthermore, there is a negative comment regarding the price. One customer felt that nearly a tenner for the food they received was not worth it and referred to it as "muck." This feedback indicates that there might be a perception among some customers that the prices are too high for the quality or portion sizes offered. It is crucial for Townsend Fish & Chips to address such concerns, either by enhancing the value proposition or by clearly communicating the reasons behind the pricing.

Overall, Townsend Fish & Chips has several strengths, including positive customer reviews of the taste, affordability, and friendly staff. However, there are areas that need improvement, such as consistency in food quality and addressing concerns related to pricing. By addressing these weaknesses, Townsend Fish & Chips can build a stronger reputation and increase customer satisfaction.

Best TL Reviews

Really nice fish and chips and good prices too

Ever asked her to put something in? Shes mortified, only ever had chips

Fish and chips cooked properly and prices are affordable £6 cheaper than same order from New Lodge chipshop near coop.

Really nice Fish and Chips. You quite often have to wait for them to be cooked but this ensures they've not been sat for ages so the chips are hot and the fish is crispy. Staff very friendly. My favourite local chippy!!

12.30 Wednesday 30/06/2021

1xFish 1xLarge Sausage 1xChips 1xPeas 2xBreadcakes price=£9.90

Chips defo yesterday's warm ups and tasted earthy. The fish was soaked in oil.

For ourselves we will never use again..try codfather there much better and cheaper.

Nearly a tenner for this muck.

One the best chip shops around. Good sized portions, you can phone your order through. Family run

lovely fish n chips

The chip shop owners and staff have gotten to know my family really well, very polite and friendly people, eager to have a conversation with us, always given the best quality of food, best fish and chip shop around!