Cafe Havana

+44 20 7175 0211

1347 London Rd, Norbury, London SW16 4BE United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Cafe Havana

Cafe Havana has several strengths that make it an attractive place to visit. One of its strengths is its friendly staff and excellent service. Customers frequently mention the good customer service they receive, which enhances their overall experience at the cafe. This is an important factor in building a loyal customer base as it creates a welcoming and enjoyable atmosphere for patrons.

Another strength of Cafe Havana is the variety of shishas on the menu. Customers appreciate the wide selection of flavors available, allowing them to try different options and find their preferred taste. This variety adds to the overall experience and enjoyment of visiting the cafe.

The expansion of the back area is also a positive aspect of Cafe Havana. By increasing its space, the cafe can accommodate a larger number of people at a time. This is especially important during busy periods, when the cafe could otherwise become crowded and uncomfortable for guests. The ability to accommodate a larger crowd is an advantage that makes Cafe Havana an appealing location for groups of friends or large gatherings.

The fact that Cafe Havana is well established with branches around South London is also seen as a strength. This suggests that the cafe has a proven track record and has been successful in different locations. This reputation can provide a sense of reassurance for potential customers, knowing that the cafe has a consistent quality and experience across its various branches.

However, along with these strengths, there are also some weaknesses that customers have identified. One weakness is the inconsistency in the quality of the shisha. While some customers have had a great experience with the shisha, others have found it to be disappointing, with a burnt flavor or a taste reminiscent of smoking from a dirty pipe. This inconsistency could be a drawback for customers who are looking for a consistently enjoyable shisha experience.

Another weakness noted by customers is the loud music in the cafe. While some customers enjoy the selection of music and find it adds to the atmosphere, others find it excessively loud to the point that it becomes difficult to have a conversation with the person next to them. This can be seen as a detracting factor for customers who prioritize being able to engage in conversation while enjoying their shisha.

Additionally, some customers have described the cafe as hit and miss. This suggests that the quality of the experience can vary from visit to visit, indicating a lack of consistency in certain areas such as service, atmosphere, or shisha quality. For customers seeking a reliable and predictable experience, this inconsistency can be a deterrent.

Another weakness mentioned by a customer is the lack of ventilation in the property. This can result in a smoke-filled environment, which can be unpleasant for non-smokers or individuals sensitive to smoke. Additionally, the strong shisha flavors circulating in the air may cause discomfort or illness for some customers, as mentioned by the customer who reported feeling sick and throwing up after visiting the cafe.

In summary, Cafe Havana has several strengths, including friendly staff, excellent service, a variety of shisha flavors, and the ability to accommodate a large number of people. However, there are also weaknesses, such as inconsistency in shisha quality, loud music, hit and miss experiences, and the lack of ventilation in the property. While these weaknesses may not deter all potential customers, they should be taken into consideration when deciding whether or not to visit Cafe Havana.

Best TL Reviews

It's a place I visit with friends, friendly staff, and great service of variety shishas on the menu. The place is expanding on the back for more spaces. The place can accommodate large amount people at a time. I would recommend for everyone to visit the place. To my knowledge Havana is a well established shisha place that have branches around south London. Not far from here is another branch.

Excellent service from the team, sensational flavours and reasonable shisha prices

Good atmosphere / friendly customer service / decent prices / free street parking nearby.

Great place for shisha, tea, coffee or cool drink. Nice selection of music and some live sport.

Sometimes this place can be good, others not so much.

When the Shisha smokes well, it smokes well, others it tastes like your smoking from a dirty pipe and the tobaccos giving a burnt flavour.

It can be incredibly busy at times and the music is so loud it’s hard to talk to the person next to you.

Definitely a bit hit and miss.

Good value shisha without the annoying shisha house rules. Seating could be improved as it does get quite cramped and too loud on a weekend. I always go for a safe Grape and mint, which costs just £10. They accept card payments.

Shisha excellent, service excellent, music excellent. Must recommend. The staff especially, East African I think, music they played was quite nice. Good drink as well, would recommend the Moroccan tea.

Absolutely poor, place is disorganized , full of smoke. The shisha made me and my friend sick we threw up. Could be because of the no ventilation in the property and strong shisha flavours circulting the air.