Vinteas

+44 1926 832091

16 Park St, Leamington Spa CV32 4QN United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Vinteas

Strengths:

1. Lovely off the beaten track cafe: Vinteas Place is described as a lovely cafe that is off the beaten track. This adds to its charm and appeal, as it offers a unique and hidden gem experience for visitors.

2. Chi-chi interior: The interior of Vinteas Place is described as "chi-chi," which suggests that it has a stylish and fashionable atmosphere. This adds to the overall ambiance of the cafe and enhances the overall dining experience.

3. Friendly staff: Multiple comments mention the friendly staff at Vinteas Place. Friendly staff create a welcoming and positive atmosphere for customers, making them feel valued and appreciated.

4. Very good GF afternoon tea: Vinteas Place is commended for its gluten-free afternoon tea options. This shows that the cafe is inclusive and accommodating to a range of dietary requirements, ensuring that everyone can enjoy their dining experience.

5. Great afternoon tea: Several comments praise the quality of the afternoon tea at Vinteas Place. This indicates that the cafe offers delicious and well-presented food, which is a major strength for attracting and retaining customers.

6. Catering for dietary requirements: Vinteas Place is commended for its ability to cater for various dietary requirements, including dairy-free and gluten-free. This demonstrates that the cafe is attentive to customer needs and willing to accommodate different dietary preferences.

7. Red Velvet cake: One comment specifically mentions the unforgettable taste of the Red Velvet cake at Vinteas Place. This highlights the cafe's ability to create standout and memorable dishes, which can attract customers who seek unique and memorable culinary experiences.

8. Great tea menu: Vinteas Place is praised for its selection of teas. A great tea menu can be a draw for tea enthusiasts and those seeking a diverse range of tea options to pair with their food.

9. Peaceful background music: The presence of background music that creates a peaceful atmosphere is mentioned in one comment. This adds to the overall ambiance of Vinteas Place, providing customers with a tranquil environment to enjoy their dining experience.

10. Attentive staff: One comment mentions that the staff at Vinteas Place were attentive but not overbearing. This balance is crucial as it ensures that customers feel well taken care of without feeling overwhelmed or rushed during their visit.

Weaknesses:

1. Rude and curt waitress: One comment highlights a negative experience with a rude and curt waitress at Vinteas Place. This suggests that there might be inconsistencies in the service quality of the staff, which can be a weakness for the cafe.

2. Discrimination: The same comment mentions that the waitress showed discrimination towards the customer. This is a significant weakness for the cafe, as discrimination goes against principles of inclusivity and can lead to a negative reputation among customers.

3. Customer service inconsistency: The negative comment about the rude waitress suggests a lack of consistency in customer service. Inconsistencies in customer service can negatively impact the overall experience of customers, leading to dissatisfaction and potential loss of business.

Overall, Vinteas Place has several strengths that contribute to its appeal. The cafe is praised for its off the beaten track location, chi-chi interior, friendly staff, and ability to cater to dietary requirements, among other positive attributes. However, there is room for improvement in terms of customer service consistency to ensure that all customers receive the same positive experience. Additionally, addressing issues related to rude and discriminatory behavior from staff members is crucial for maintaining a positive image and reputation.

Best TL Reviews

Lovely off the beaten track cafe. Chi-chi interior, friendly staff and very good GF afternoon tea. Definitely recommend the prosecco upgrade ????

Great afternoon tea and were able to cater for a mixture of dietary requirements including dairy free & gluten free

I haven't stopped thinking about their Red Velvet cake.

It was lovely great food and nice lady serving us

A lovely place. Great tea menu and lovely food. My mum is very fussy (think Hyacinth Bucket for those of a certain age) she loved it. Great china peaceful background music so you can talk. The staff were attentive but not on top of you. A pleasant chinzy place to unwind and will be my place of choice next time i am in Leamington.h

Absolutely loved this place! Wonderfully friendly and helpful staff, who made me up a vegetarian afternoon tea at short notice (I asked when we got there rather than calling ahead) with no fuss at all - and it was great! The afternoon tea was £14 each and delicious - everything is freshly hand made by the owners, including the amazing patisserie selection. The coffee chocolate opera cake was particularly delicious. Scones and mini quiches were also warm! I think it was fantastic value for money. The setting is classic quaint English, I wouldn’t call it “poncy” as another review has, it was a very relaxed atmosphere. Didn’t feel rushed to leave either and we were there for over 2hrs. Would definitely return to Leamington (I came from Birmingham) just to visit here again! Highly recommended.

Came here to treat my daughter to an afternoon having had previous good experience here. But the waitress was just very curt and rude to us from the very start when taking our order to when we were checking out. I have also bought some rose tea(because the middle-aged lady was so nice and we had discussed about tea) and when the waitress brought the bill and I asked where’s my rose tea, she very rudely replied, “ it’s over there!” Pointing at the till. I told her I would like to pay by card and she just rudely and raising her voice instructed me to go to the till! I said why can others pay at the table with the portable card machine, she said she’s busy!!! Oh really??!!!

She was nice and polite to every table for that 1.5 hours my daughter and I were there, except us!!!! That’s discrimination!!!

It’s a real shame!!! We really liked your place!!! But we are never coming back anymore! And will tell our friends not to!

This was a wonderful experience having not had one of these special afternoon teas. Everything was very well presented and delicious. We couldn't manage all the cakes so bought the rest home in a little box which we were given. Just make sure you go on an empty stomach it sure won't be empty when you leave