Quick Facts About Royal Beijing
Royal Beijing place has several strengths that are evident from the comments provided. First, the staff is helpful, polite, and friendly, which creates a positive customer service experience. This is important in a restaurant business as it ensures that customers feel welcomed and valued.
Second, the delivery service is efficient, with the food arriving after only 20 minutes. The fact that the food is still hot upon delivery indicates that the restaurant takes care to ensure the quality of its food during the transportation process. Additionally, the large portions and good prices are mentioned, suggesting that the restaurant offers value for money.
The quality of the food is widely praised in the comments. Many customers describe the food as lovely, tasty, fresh, and full of flavor. Specific items like the ribs, chicken balls, and Salt & Pepper Smoked Chicken are highly recommended. The positive reviews on the taste and quality of the food suggest that the restaurant puts effort into preparing delicious dishes.
The comment about the friendly lady taking orders accurately indicates that the restaurant maintains accuracy and attention to detail in its order-taking process. This contributes to customer satisfaction as it ensures that customers receive the correct items they ordered.
The quick delivery service is another strength highlighted in the comments. Customers appreciate receiving their food in a timely manner, and it reflects positively on the restaurant's efficiency.
Based on the comments, it can be inferred that Royal Beijing place has a good reputation and the potential to attract loyal customers. The positive reviews create a positive word-of-mouth effect, which can help drive more customers to the restaurant.
However, there are also a few weaknesses mentioned in the comments that the restaurant should address. One customer mentions difficulty in getting through on the phone when attempting to place an order. This is a significant concern as it may deter potential customers from trying the restaurant. It is essential for the restaurant to address this issue promptly by improving their phone system or providing alternative methods of placing orders.
Another comment mentions that the chop suey had a very sweet and reddish color sauce, which the customer did not enjoy. Additionally, the spare ribs were described as chewy, and the Singapore vermicelli had broken noodles with small bits of meat. These comments suggest that the consistency in the quality of the dishes may be a weakness that the restaurant should address. It is crucial for the restaurant to maintain consistent standards across all its menu items to ensure customer satisfaction.
Lastly, one comment mentions a small bag of prawn crackers and a minute amount of sweet chili dip provided with the mini spring rolls. This suggests that the restaurant may need to improve its portion sizes or provide a sufficient amount of accompanying sauces and sides to enhance the overall dining experience.
In conclusion, Royal Beijing place has several strengths including friendly and helpful staff, efficient delivery service, good portion sizes, and delicious food. However, there are also weaknesses such as difficulty in ordering by phone, inconsistent quality of certain dishes, and inadequate portion sizes for accompanying items. By addressing these weaknesses and building on its strengths, Royal Beijing place can continue to attract and satisfy customers, establishing itself as a top Chinese restaurant in Clacton.
Best TL Reviews
First time using this service.
Telephoned in our order, staff helpful, polite and friendly.
Delivery man arrived after 20mins, food was nice and hot. Large portions, and good price.
Food lovely ! Will definitely be using this service again!
Thanks for a lovely meal.
Lovely food, friendly service and really quick (we collected). Highly recommend the ribs we had the dry ones and the meat fell off the bones. Chicken balls had a crunchy batter and a good size portion for chow mein. Would recommend!
We don't order take away often. Each time we've attempted to give this place a try we've not been able to get through on the phone. This time I persisted in phoning in a delivery order and got through after a half hour. We felt the quality of the food we ordered didn't merit a high rating due to the chop suey being very sweet & in a redish colour sauce. Perhaps that's down to the area of China this place bases it's recipe on but sorry to say it wasn't to our taste. As well the spare ribs were very chewy. The Singapore vermicelli, the noodles were broken down into small bits with tiny bits of meat. Very small bag of prawn crackers + a very minute amount of sweet chilli dip for the mini spring rolls, which were tasty. The prawns in ginger & shallots was also lovely.
Just had our very first Chinese meal from here, it was amazing! So tasty and fresh and the best we've has, all the reviews are correct, best Chinese ever!
The lovely lady on the desk taking orders is super friendly and takes every order accurately. Food is always amazing....fresh, hot and full of flavour!!!
First time experienced the food there today. Excellent food. Especially - Salt & Pepper Smoked Chicken????️ is awesome ????????
Best Chinese in Clacton! From order to delivery, everyone is friendly. Food always steaming hot on delivery and they make the best Satay Sauce I've tasted. You can tell a good Chinese by Chicken Balls not hard and greasy. Will always recommend this place. Thank you x
Amazing food, quick delivery. Best I've had so far from a take away.
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