Quick Facts About Coppa Coffee
Coppa Coffee place has received both positive and negative comments from customers. In order to evaluate its strengths and weaknesses, let's analyze each comment and its implications.
Strengths:
1. Value for money: Multiple customers have praised the fantastic value for money at Coppa Coffee place. The prices are considered reasonable, and the food and drinks are described as lovely. This is a significant strength, as it attracts customers who are looking for quality food and drinks at affordable prices.
2. Menu variety: Customers appreciate the fantastic prices and menu options available at Coppa Coffee place. The menu includes vegan and vegetarian options, catering to a wider range of customers, including those with dietary restrictions. This is a definite strength as it allows the cafe to attract a diverse customer base.
3. Pet-friendly environment: Several customers have noted that Coppa Coffee place is a pet-friendly cafe. They provide water bowls and vases for pets, creating a welcoming atmosphere for customers with pets. This is a strength as it appeals to a specific niche of customers and sets the cafe apart from others in the area.
4. Sustainable packaging: One customer mentioned that they appreciate how Coppa Coffee place uses sustainable packaging and strives to be plastic-free where possible. This commitment to sustainability is seen as a positive attribute and can attract environmentally conscious customers.
5. Quality coffee and friendly staff: Multiple customers have praised the quality of the coffee at Coppa Coffee place. Additionally, some customers have mentioned that the staff members are kind and helpful. This is a significant strength, as good coffee and friendly service are essential for a successful coffee shop.
Weaknesses:
1. Poor management and cleanliness: One customer mentioned that despite the good value for money, the staff does not manage the place well, resulting in dirty tables and long waiting times for food and drinks. This indicates a weakness in the cafe's management and cleanliness standards, as well as a potential issue with staff training and efficiency.
2. Lack of friendly staff: A few customers have noted that they did not find the staff particularly friendly. While one commenter speculated that this may be because the staff is young, it is still seen as a weakness. Friendly and welcoming staff are crucial for customer satisfaction and repeat visits.
3. Inconsistency in service: Another customer mentioned that their order was incorrect and lacked certain components. They also expressed dissatisfaction with the seating comfort. This inconsistency in service and attention to detail reflects a weakness in maintaining customer satisfaction and meeting their expectations.
4. Lack of atmosphere: One customer found the cafe to be lacking in atmosphere, describing it as quiet and devoid of ambiance. This is a weakness as a vibrant atmosphere is often desired by customers when visiting a cafe, especially for social gatherings or relaxation.
Based on these comments, it is evident that Coppa Coffee place has some significant strengths such as value for money, menu variety, pet-friendly environment, sustainable packaging, quality coffee, and friendly staff. However, it also has weaknesses in terms of cleanliness, staff friendliness, consistency in service, and atmosphere. By addressing these weaknesses and maintaining their strengths, Coppa Coffee place could improve the overall customer experience and attract more repeat business.
Best TL Reviews
The value for money is fantastic. Super reasonable and the food/drink has always been lovely- which makes it really unfortunate that the staff do not manage the place well and really let it down. I’ve visited a few times as the reviews are so good I put down my bad experience to being an off day.
Whenever I go in, regardless of how quiet or busy it is, all the empty tables are filthy. My last visit, only 3 tables were occupied and the rest were all covered in dishes. We sat down at one expecting it to be cleaned at some point. I went and ordered our food and drinks, which took 40 minutes to come (this I was already surprised at, due to there being 3/4 staff on and all the other tables already having their food) and then the person bringing our order over came up to see the dirty table. She had to sit our food on the dirty table beside ours, added the dishes to the pile on the other table and without so much as wiping ours down, served our food. She then proceeded to go back behind the till and continue her conversation, leaving all the other dirty tables as they were, despite having now acknowledged the dirty plates and mugs. In addition to this, I’ve never actually found any staff I’ve had dealings with particularly friendly. My partner suggested it was possibly because they were all very young- however I disagree as it’s not uncommon for younger people/students to be working in the food/drink industry and I can’t say I’ve ever noticed it before. As I said, this is the sort of thing I’ve witnessed in the 5/6 times I’ve visited and after speaking to a friend who lives on the street and has visited too, she agreed- so I find it difficult to believe that it’s just been chance on those visits. Due to the value and quality, I probably would visit again but only to take away.
Lunch, 24 November, lovely sandwich, good coffee and an epic fruit scone, all for less than £8,great value. Friendly service and some jazz playing in the background,what more could you ask for? Great place.
Be back again soon.
Really nice pet friendly Coffee Shop. Excelent menú, strong coffee. Delicious!
Fantastic prices and menu!
No overwhelming COVID Restrictions signs to ruin the ambiance, still cozy compared to other cafes these days.
Great food options there's vegan and vegetarian for a brunch or lunch date.
Plenty of coffee and hot drinks to choose from, also offers alternative milk at no extra cost.
Pet friendly, provides water bowls and vases of water for your pets.
Plenty of seating.
First time visiting, nothing special about the place and quiet like a library no atmosphere. Ordered a hot chocolate and DECAF mocha. Was offered marshmallows on my hot chocolate that were missing when the drink arrived and my partner had the mocha but after an hour (when we had already left) it was apparent that he wasn’t served a decaf and in fact caffeinated coffee which lead him to anxiety, stomach issues and sweats for the processing hours. Obv there is no different in taste between caffeine and decaf especially when it comes to a mocha.
Cheap but I think there’s a reason for this. We like to try to support local but I’d rather have went to Starbucks where my order would have been correct and the seating would have been comfortable
Had a nice lunch here last Sunday. The soup was delicious, and I also had a nice home baked scone, with coffee.
There was a good buzz about the place, and the staff were friendly and helpful.
Lovely cafe and staff and very economically priced. I like that all the takeaway packaging is sustainable and plastic free where possible, unlike some of the other local cafes in the area.
Their coffee is one of the best ☕️ and the staff are so kind.
Thanks for having us and the dog ????
Xxx
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Monday | Closed |
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Tuesday | Closed |
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Thursday | - |
Friday | - |
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