Quick Facts About Charlie's Fish & Chips
Charlie's Fish & Chips has received a mix of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the place, these comments will be examined in detail.
Starting with the strengths, one customer praises it as "the best Chinese chippy in the area." This indicates that the food is considered to be of high quality and superior to other similar establishments in the vicinity. Another customer describes the prices as "really good," suggesting that the restaurant offers affordable food. Additionally, the mention of "friendly staff" suggests that the employees provide excellent customer service, creating a positive and welcoming atmosphere.
Furthermore, there are positive comments about the taste and quality of the food. One customer states that all the food they have had from Charlie's Fish & Chips has been "nice" and they have not had a bad meal. This suggests that the establishment consistently delivers tasty dishes. Another customer specifically mentions the "chips," stating that they are "soooo good." This positive feedback highlights one of the restaurant's signature dishes and can be seen as a strength.
On the other hand, there are several weaknesses that emerge from the comments as well. One customer reports being served pre-prepared or packed portions that were not served fresh from the fryer. This indicates that the chips may not be as fresh as expected. Another customer describes their experience as a "total waste of a trip out and a tenner." This suggests that the customer did not have a positive dining experience and may have felt that their money was not well-spent.
Additionally, there are negative comments about the quality of specific dishes. One customer mentions receiving greasy Singapore fried rice with low-quality chicken. The customer also expresses disappointment in the taste of the curry sauce, describing it as "almost tasteless." These comments highlight issues with the quality and flavor of certain menu items, which can be considered weaknesses.
Furthermore, one customer expresses frustration with the service, describing a "rude woman on the counter." This negative interaction with a member of staff can contribute to a negative overall experience for the customer. Another customer states that their chips were "busted up and hardly cooked," and believes that the food was precooked and reheated, resulting in a subpar meal. Such criticism might indicate issues with the cooking process and food preparation.
Finally, one customer claims to have experienced consistent poor-quality food over a two-year period. This suggests that the establishment may have persistent issues with delivering a satisfactory dining experience, leading to decreased customer loyalty.
In conclusion, Charlie's Fish & Chips has a number of strengths, including positive reviews of the food, affordability, and friendly staff. However, there are also weaknesses, such as complaints about the freshness of the food, the quality of certain dishes, and negative interactions with staff. Additionally, there is evidence of consistency issues with the quality of the food, which may contribute to a decline in customer satisfaction and loyalty. Taking into account both the positive and negative feedback, Charlie's Fish & Chips could benefit from addressing the weaknesses highlighted in the comments in order to improve the overall dining experience for customers.
Best TL Reviews
The best Chinese chippy in the area, all great tasty food at a really good price and the chips soooo good. All very friendly staff. keep it up.????????????
Bought two bags of chips. In and out in under a minute. Prepared/packed chippy portions, not served fresh from the frier. Chips tasted OK, but clearly not fresh. It's a popular local chippy for sure, but it's not for me.
Very polite staff nice food not had a bad meal from here
Charged me for a large chips which she insisted id ordered. Clear miscommunication so no big deal. However my Singapore fried rice was greasy and the chicken in it was that horrible water injected stuff. The pot of curry sauce I got to go with it was almost tasteless. A few spoonfuls in and it went straight in the bin. Will not be returning. Total waste of a trip out and a tenner.
Lovely fresh hot food, either chippy tea, or lovely Chinese chicken curry & rice ???? everyone's happy in our house.
Honestly...vile.
Rude woman on the counter and chips busted up and hardly cooked.
Obviously semi pre cooked and thrown in a basin etc then just reheated.
Everything swimming in grease. Definitely won't be back.
Been here many times for both traditional and Chinese food. Sadly everything we have had, both my self, my wife and daughters ( daughters incidentally live away from home) all have reported over the last two years has been poor. I have left putting reviews on as people always say, give it another try. No more. It is poor. On ALL accounts.
Food was great x not pricey and very tasty x we had sausage, chips and gravy! Yummy x
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Charlie's Fish & Chips Info
Amenities
Service options
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Takeaway
Highlights
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Fast service
Accessibility
Offerings
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Vegetarian options
Atmosphere
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Casual
Payments
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Cash only
Today
Opening Hours
| Monday | 11:30 AM - 02:00 AM |
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| Tuesday | 11:30 AM - 02:00 AM |
| Wednesday | 11:30 AM - 02:00 AM |
| Thursday | 11:30 AM - 02:00 AM |
| Friday | 11:30 AM - 02:00 AM |
| Saturday | 04:30 AM - 09:15 PM |
| Sunday | Closed |
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