Quick Facts About Lee's Asian Cuisine
Lee's Asian Cuisine is a restaurant that elicits mixed reviews from customers. While some customers praise the quality and taste of the food, others have complaints about the service and portion sizes. In order to evaluate the strengths and weaknesses of Lee's Asian Cuisine, let's analyze the comments provided.
Starting with the positive feedback, one customer states that the food tastes as good as it looks. This comment suggests that Lee's Asian Cuisine takes pride in presenting visually appealing dishes. Additionally, a customer mentions that the food has absolute restaurant-quality, indicating that the taste and flavor of the food is impressive.
Another positive aspect mentioned is the prompt delivery service. One customer commends the restaurant for delivering the food quickly and ensuring that it arrives warm. Additionally, this customer appreciates the quality of the chips provided with the meal. These comments highlight the efficiency of the delivery service and the attention to detail in ensuring the food's temperature and accompanying items.
Moving on to the negative feedback, several customers express disappointment with the quality of specific dishes. One customer mentions that the ribs taste old and the meat is tough. This criticism indicates that there may be an issue with the consistency and tenderness of the meat preparation. Another customer criticizes the special salt seasoning, stating that it seems to consist mostly of plain salt. This suggests that the seasoning may be lacking in complexity and flavor.
In terms of customer service, there are both positive and negative comments. Some customers express satisfaction with the service, mentioning that the food was delivered hot and fresh, and that the portions were great. However, there are also complaints regarding the restaurant's handling of delivery issues. One customer states that they were told to come and collect their forgotten order, despite paying for delivery. This indicates a lack of communication and a failure to fulfill the customer's expectations. Additionally, another customer recounts a negative experience with Uber delivery, where the order was accepted but never delivered, and the restaurant was unresponsive to inquiries. This highlights a potential issue with the coordination between Lee's Asian Cuisine and its delivery partners.
There is also feedback regarding the portion sizes and consistency. One customer expresses disappointment with a smaller box size, which suggests that portion sizes may vary and may not always meet customer expectations. Moreover, a customer remarks that the drivers never get the address right, indicating a need for improvement in the delivery process.
Finally, a customer suggests that Lee's Asian Cuisine should improve its online experience by implementing instant messaging instead of phone calls. This recommendation implies that the current mode of communication may not be efficient or convenient for customers.
In summary, the strengths of Lee's Asian Cuisine lie in its visually appealing and restaurant-quality food, as well as its prompt delivery service. However, there are weaknesses in terms of the quality and consistency of certain dishes, as well as the handling of delivery issues and the portion sizes. Furthermore, there is room for improvement in terms of customer service and online communication channels.
Best TL Reviews
Tastes as good as it looks. That is to say, not great.
The ribs taste... old and all the meat is tough as hell. Also, the special salt seasoning seems to be mostly just... salt. Who would have thought.
2 stars because at least it got here quickly and was warm. The chips were good too.
Absolute restaurant quality food at home.
My only criticism is that the rice box wasn't a rice box, but the Thai Green Curry, boneless ribs and Salt n Pepper noodles were all sensational.
we had the crispy chilli chicken box and sweet and sour rice box and it was excellent. Great portions and delivered hot and fresh ????
Usually have an ok experience here and love the food but to be told if you want the food we've forgot you've got to come get it, doesn't seem right ????♀️ delivery was ordered for a reason, if i wanted to travel to collect my order I'd of done so in the first place but I paid for delivery of ALL items instead. Very disappointing
Ordered through UBER. Given a 45min wait time. Order accepted and out for delivery in 15mins. Never appeared after waiting close to 2hrs. Asked for updates through app. Nothing.. rang numerous times, no answer on both mobile and land line. Checked online and says its closed. Who accepted the order and changed status to on the way?? Nether been here before and never will now.
I have eaten here for a while , tonight the box was smaller , the drivers never get the address right , the food is lovely but I'm really disappointed in the smaller box delivered today . Sorry I have never complained but when I pay money i want a good service , so would anyone .
Salt a pepper chicken noodles the food of kings! Highly recommended
Went here all the time from the day it opened when we lived near. Hoping to try it later today as we miss the spice and great customer service.
Only suggestion would be to have a more streamlined online experience like instant messaging instead of phone calls.
Lee's Asian Cuisine Info
Amenities
Service options
Dining options
Atmosphere
Today
Opening Hours
Monday | - |
---|---|
Tuesday | - |
Wednesday | - |
Thursday | - |
Friday | - |
Saturday | - |
Sunday | - |
How to go there
Location
Places